Quotation mark

Quotation marks, also known as quotes, quote marks, speech marks, inverted commas, or talking marks,[1][2] are punctuation marks used in pairs in various writing systems to set off direct speech, a quotation, or a phrase. The pair consists of an opening quotation mark and a closing quotation mark, which may or may not be the same character.[3]

The symbol  "  redirects here. For other uses, see " (disambiguation).

“ ”   " " ‘ ’   ' '
English quotation marks
« » 「 」 Guille­mets CJK brackets

Quotation marks have a variety of forms in different languages and in different media.

History

The single quotation mark is traced to Ancient Greek practice, adopted and adapted by monastic copyists. In his seventh century encyclopedia, The Etymologiae, Isidore of Seville describes their use of the Greek diplé (a chevron) " ⟩ Diplé: our copyists place this sign in the books of the people of the Church, to separate or to indicate the quotations drawn from the Holy Scriptures".[4]

The double quotation mark derives from a marginal notation used in fifteenth-century manuscript annotations to indicate a passage of particular importance (not necessarily a quotation); the notation was placed in the outside margin of the page and was repeated alongside each line of the passage.[5] In his edition of the works of Aristotle, which appeared in 1483 or 1484, the Milanese Renaissance humanist Francesco Filelfo marked literal and appropriate quotes with oblique double dashes on the left margin of each line.[6] Until then, literal quotations had been highlighted or not at the author's discretion.[6] Non-verbal loans were marked on the edge. After the publication of Filelfo's edition, the quotation marks for literal quotations prevailed.[6] During the seventeenth century this treatment became specific to quoted material, and it grew common, especially in Britain, to print quotation marks (now in the modern opening and closing forms) at the beginning and end of the quotation as well as in the margin; the French usage (see under Specific language features below) is a remnant of this. In most other languages, including English, the marginal marks dropped out of use in the last years of the eighteenth century. The usage of a pair of marks, opening and closing, at the level of lower case letters was generalized.[5]

Guillemets by the Imprimerie nationale in Bulletin de l’Agence générale des colonies, No. 302, May 1934, showing the usage of a pair of marks, opening and closing, at the level of lower case letters.

Clash between the apostrophe and curved quotation marks in a phrase meaning “the crimes of the ‘good Samaritans’ ”.

By the nineteenth century, the design and usage began to be specific within each region. In Western Europe the custom became to use the quotation mark pairs with the convexity pointing outward. In Britain those marks were elevated to the same height as the top of capital letters: “…”.

Clearly distinguishable apostrophe and angular quotation marks.

Blank space (in yellow) provoked by elevated quotation marks; some type designers consider this excessive.

In France, by the end of the nineteenth century, the marks were modified to an angular shape: «…». Some authors[7] claim that the reason for this was a practical one, in order to get a character that was clearly distinguishable from the apostrophes, the commas and the parentheses. Also, in other scripts, the angular quotation marks are distinguishable from other punctuation characters—the Greek breathing marks, the Armenian emphasis and apostrophe, the Arabic comma, decimal separator, thousands separator, etc. Other authors[7] claim that the reason for this was an aesthetic one. The elevated quotation marks created an extra white space before and after the word that was considered aesthetically unpleasing, while the in-line quotation marks helped to maintain the typographical color, since the quotation marks had the same height and were aligned with the lower case letters.[5] Nevertheless, while other languages do not insert a space between the quotation marks and the word(s), the French usage does insert them, even if it is a narrow space.

The curved quotation marks ("66-99") usage, “…”, was exported to some non-Latin scripts, notably where there was some English influence, for instance in Native American scripts[8] and Indic scripts.[9] On the other hand, Greek, Cyrillic, Arabic and Ethiopic adopted the French "angular" quotation marks, «…». The Far East angle bracket quotation marks, 《…》, are also a development of the in-line angular quotation marks.

In Central Europe, however, the practice was to use the quotation mark pairs with the convexity pointing inward. The German tradition preferred the curved quotation marks, the first one at the level of the commas, the second one at the level of the apostrophes: „…“. Alternatively, these marks could be angular and in-line with lower case letters, but still pointing inward: »…«. Some neighboring regions adopted the German curved marks tradition with lower–upper alignment, while others made up a variant with the closing mark pointing rightward like the opening one, „…”.

Sweden (and Finland) choose a convention where both marks equally pointed to the right but lined up both at the top level: ”…”.

In Eastern Europe there was a hesitation between the French tradition «…» and the German tradition „…“. The French tradition prevailed in North-Eastern Europe (Russia, Ukraine and Belarus), whereas the German tradition, or its modified version with the closing mark pointing rightward) has become dominant in South-Eastern Europe, i.e. the Balkan countries.

The single quotation marks re-emerged around 1800 as a means of indicating a secondary level of quotation. One could expect that the logic of using the corresponding single mark would be applied everywhere, but it was not. In some languages using the angular quotation marks, the usage of the single guillemet, ‹…›, became obsolete, being replaced by double curved ones: “…”; the single ones still survive, for instance, in Switzerland. In Eastern Europe, the curved quotation marks, „…“, are used as a secondary level when the angular marks, «…» are used as a primary level.

In English

Main article: Quotation marks in English

In English writing, quotation marks are placed in pairs around a word or phrase to indicate:

• Quotation or direct speech: Carol said "Go ahead" when I asked her if the launcher was ready.
• Mention in another work of the title of a short or subsidiary work, such as a chapter or an episode: "Encounter at Farpoint" was the pilot episode of Star Trek: The Next Generation.
• Scare quotes, used to mean "so-called" or to express irony: The "fresh" bread was all dried up.

In American writing, quotation marks are normally the double kind (the primary style). If quotation marks are used inside another pair of quotation marks, then single quotation marks are used. For example: "Didn't she say 'I like red best' when I asked her wine preferences?" he asked his guests. If another set of quotation marks is nested inside single quotation marks, double quotation marks are used again, and they continue to alternate as necessary (though this is rarely done).

British publishing is regarded as more flexible about whether double or single quotation marks should be used.[10] A tendency to use single quotation marks in British writing is thought to have arisen after the invention of steam-powered presses in the mid-19th century and the consequent rise of London and New York as very separate industrialized printing centres with distinct norms.[11] However, The King's English in 1908 noted that the prevailing British practice was to use double marks for most purposes, and single ones for quotations within quotations.[12] Different media now follow different conventions in the United Kingdom.

Different varieties and styles of English have different conventions regarding whether terminal punctuation should be written inside or outside the quotation marks; North American printing usually puts ending punctuation to the left of the closing quotation mark, whether it is part of the original quoted material or not, while styles elsewhere vary widely and have different rationales for placing it inside or outside, often a matter of house style.

Regarding their appearance, there are two types of quotation marks:

• '…' and "…" are known as neutral, vertical, straight, typewriter, dumb, or ASCII quotation marks. The left and right marks are identical. These are found on typical English typewriters and computer keyboards, although they are sometimes automatically converted to the other type by software.
• ‘…’ and “…” are known as typographic, curly, curved, book, or smart quotation marks. The beginning marks are commas raised to the top of the line and rotated 180 degrees. The ending marks are commas raised to the top of the line. Curved quotation marks are used mainly in manuscript, printing, and typesetting. Type cases (of any language) always have the correct quotation mark metal types for the respective language and never the vertical quotation mark metal types. Because most computer keyboards lack keys to directly enter typographic quotation marks, much typed writing has vertical quotation marks. The "smart quotes" feature in some computer software can convert vertical quotation marks to curly ones, although sometimes imperfectly.

The closing single quotation mark is identical in form to the apostrophe and similar to the prime symbol. The double quotation mark is identical to the ditto mark in English-language usage. It is also similar to—and often used to represent—the double prime symbol. However, the quotation marks, the apostrophe, and the prime serve quite different purposes.

• 
  A typewriter.
• 
  A type case.

Summary table

Other languages have similar conventions to English, but use different symbols or different placement.

Language	Standard			Alternative			Spacing	Names, notes & references
	Primary	Secondary		Primary	Secondary
Afrikaans	“…”	‘…’		„…”	‚…’	[lower-roman 1]		Aanhalingstekens (quotation)
Albanian	„…“	‘…’						Thonjëza (quotes)
Amharic	«…»	‹…›	[13][14]	“…”	‘…’	[14]		ትምህርተ ጥቅስ (timihirite t’ik’isi, quote)
Arabic	«…»‎			”…“‎			optional	[lower-roman 2] علامات تنصيص‎ (ʻalāmāt tanṣīṣ, quotation marks)
Armenian	«…»							չակերտներ (chakertner, quotation marks)
Azerbaijani	«…»	„…“		„…“			0–1 pt	Dırnaq işarəsi} (fingernail mark)
Basque	«…»	‹…›		“…”	‘…’			Komatxoak
Belarusian	«…»	“…”	[15]					Двукоссе (Dvukosse, double commas) Лапкі (Lapky, little paws)
Bosnian	”…” „…”	’…’		„…“	»…«			”…” Navodnici, Наводници, Znaci navoda, Знаци навода (quotation marks) ’…’ Polunavodnici, Полунаводници (half-quotation marks) »…« is used only in printed media.
Bulgarian	„…“	’…’ ‘…’[lower-roman 3]	[16][lower-roman 4]	«…»[lower-roman 3]	’…’ ‘…’[lower-roman 3]	[16][lower-roman 4]		Кавички (Kavichki) „…“ is sometimes replaced by "…" or “…” ’…’ and ‘…’ are sometimes written as '…', ‘…’ or ‛…’
Catalan	«…»	“…”	[lower-roman 4][lower-roman 5]	“…”	‘…’	[lower-roman 4]	none	«…» Cometes franceses (French quotation marks) “…” Cometes angleses (English quotation marks) ‘…’ Cometes simples (Simple quotation marks)
Chinese, simplified	“…”	‘…’	[17]	『…』 ﹃⋮﹄ [lower-roman 6]	「…」 ﹁⋮﹂ [lower-roman 6]	[17]	Fullwidth form	“…” 双引号 (pinyin: shuāng yǐn hào, double quotation mark) ‘…’ 单引号 (pinyin: dān yǐn hào, single quotation mark)
Chinese, traditional	「…」[lower-roman 7] ﹁⋮﹂ [lower-roman 6]	『…』[lower-roman 7] ﹃⋮﹄ [lower-roman 6]	[18][19]				Fullwidth form	「…」 單引號 (pinyin: dān yǐn hào; Jyutping: daan1 jan5 hou6, single quotation mark) 『…』 雙引號 (pinyin: shuāng yǐn hào; Jyutping: soeng1 jan5 hou6, double quotation mark)
Croatian	„…”	‘…’	[20][lower-roman 4]	»…«				„…” and »…« Navodnici (quotation marks) ‘…’ Polunavodnici (single quotes) »…« is used only in printed media.
Czech	„…“	‚…‘		»…«	›…‹			Uvozovky (introduce)
Danish	»…« „…“	›…‹ ‚…‘	[21]	”…”[22]	’…’[22]	[21]		Citationstegn (citation marks) Anførselstegn (quotes) Gåseøjne (goose eyes)
Dutch	“…”	‘…’	[23]	„…”	,…’			Enkele/dubbele aanhalingstekens (single/double citation marks) ‘…’ zogenaamdfunctie (scare quotes)[23] Double citation marks are only used in literal citations The sequence when using primary and secondary level is a recommendation, not a rule. The alternative marks are obsolete, but still used in handwritten texts.
English, UK	‘…’	“…”	[24][lower-roman 8]	“…”	‘…’		1–2 pt	Quotation marks, double quotes, quotes, inverted commas, speech marks Usage of single or double as primary varies across English varieties.
English, US; English, Canada	“…”	‘…’	[lower-roman 8]
Esperanto	“…”	‘…’	[lower-roman 9]	« … » „…“	‹…› ‚…‘			Citiloj (lit. quoting tools) There is no standard for quotation marks. L. L. Zamenhof recommended that writers use their native languages' quotation marks. However, it has become common practice to use the quotation marks of American English out of practicality.
Estonian	„…“		«…»					Jutumärgid (speech marks) Hanejalad (goose feet)
Filipino	“…”	‘…’	[25][lower-roman 8]			[25]		Panipi
Finnish	”…”	’…’	[26]	»…»	’…’	[26]		Lainausmerkit (citation marks)
French	« … »	« … »[lower-alpha 1]	[lower-roman 4]		‹ … ›	[lower-roman 4]	NNBSP[lower-alpha 2] NBSP[lower-alpha 3]	Guillemets
		“…”[lower-alpha 4]		“…”	‘…’		none
French, Swiss[lower-alpha 5]	«…»	‹…›
Galician	«…»	“…”	[27]	“…”	‘…’	[27]		Comiñas[28] Aspas[29]
Georgian	„…“			“…”			none	ბრჭყალები (brč’q’alebi, claws)
German	„…“	‚…‘		»…«	›…‹			Anführungszeichen (quotation marks) Gänsefüßchen (little goose feet) Hochkommas, Hochkommata (high commas)
German, Swiss[lower-alpha 5]	«…»	‹…›		„…“	‚…‘
Greek	«…»	“…”	[30][31]					Εισαγωγικά (eisagogiká, introductory marks).
Hebrew	”…”‎	’…’‎	[32]	„…”‎	‚…’‎	[32]		[lower-roman 2] מֵירְכָאוֹת‎ (merkha'ot) Not to be confused with גֵּרְשַׁיִם‎ (gershayim, double geresh typographical mark).
Hindi	“…”	‘…’				[33]		उद्धरण चिह्न (uddharan chihn)
Hungarian	„…”	»…«	[lower-roman 4]					„…” Idézőjel (quotation mark) »…« Belső idézőjel, lúdláb (inner quotation mark, goose feet) ’…’ Félidézőjel (half quotation mark, tertiary quotation mark) "…" Macskaköröm (cat claws) The three levels of Hungarian quotation: „…»…’…’…«…” [34]
Icelandic	„…“	‚…‘						Gæsalappir (goose feet)
Indonesian	“…”	‘…’	[35]					Tanda kutip, tanda petik (quote mark)
Interlingua	“…”	‘…’	[lower-roman 9]					Virgulettas
Irish	“…”	‘…’					1–2 pt	Liamóg (William)
Italian	«…»	“…”	[36]	“…”	‘…’	[36]		Virgolette (small commas)
Italian, Swiss[lower-alpha 5]	«…»	‹…›
Japanese	「…」[lower-roman 7] ﹁ ⋮ ﹂ [lower-roman 6]	『…』[lower-roman 7] ﹃⋮﹄ [lower-roman 6]					Fullwidth form	「…」 鉤括弧 (kagi kakko, hook bracket) 『…』 二重鉤括弧 (nijū kagi kakko, double hook bracket)
Kazakh	«…»			“…”				Тырнақша (Tırnaqşa)[37]
Khmer	«…»		[lower-alpha 6]	“…”				សញ្ញាសម្រង់ (sanhnhea samrong, quotation mark)
Korean, North Korea	《…》	〈…〉						〈…〉 홑화살괄호 (hot'hwasalgwalho, arrow bracket) 《…》 겹화살괄호 (gyeop'hwasalgwalho, double arrow bracket)
Korean, South Korea	“…”[38]	‘…’[38]		﹃⋮﹄ [lower-roman 6]	﹁⋮﹂ [lower-roman 6]			“…” 쌍따옴표 (ssang-ttaompyo, double quotation mark) ‘…’ 따옴표 (ttaompyo, quotation mark) 「…」 낫표 (natpyo, scythe symbol) 『…』 겹낫표 (gyeomnatpyo, double scythe symbol)
Lao	“…”							ວົງຢືມ (vong yum)
Latvian	“…” „…”							Pēdiņas
Lithuanian	„…“	‚…‘[39]						Kabutės
Lojban	lu … li’u			lu “…” li’u				Lojban uses the words lu and li’u, rather than punctuation, to surround quotes of grammatically correct Lojban.[40] Double quotes (which are not officially named in Lojban, but sometimes called lubu, following the same pattern as vowel letters, e.g. ⟨a⟩ = abu) can also be used for aesthetic purposes. Non-Lojban text may be quoted using zoi.[41]
Macedonian	„…“	’…‘	[42]			[42]		„…“ Наводници (Navodnitsi, double quote) ’…‘ Полунаводници (Polunavodnitsi, single quote)
Maltese	“…”	‘…’						Virgoletti
Mongolian, Cyrillic script	«…»	„…“	[lower-roman 4]	„…“
Mongolian, Mongolian script	《…》	〈…〉	[lower-roman 10][43]
New Tai Lue	《…》	〈…〉	[44]
Norwegian	«…»	‘…’	[45]	„…“	,…‘			Anførselstegn (quotation marks) Gåseauge, gåseøyne (goose eyes) Hermeteikn, hermetegn Sitatteikn, sitattegn Dobbeltfnutt
Occitan	«…»	“…”		“…”	‘…’			Vergueta
Pashto	«…»‎							[lower-roman 2][46]
Persian	«…»‎							[lower-roman 2] گیومه‎ (giyume, guillaume)
Polish	„…”	«…» »…«	[lower-roman 3]	«…» »…«				Cudzysłów (someone else's word)
Portuguese, Brazil	“…”	‘…’	[lower-roman 4]					Aspas[47] (quotation marks) Aspas duplas (double quotation marks) Aspas simples (single quotation marks) “…” Aspas curvas, aspas inglesas, aspas altas,[48] aspas levantadas,[49] aspas elevadas[50] (curved quotation marks) «…» Aspas angulares,[49] aspas latinas, vírgulas dobradas,[51] aspas em linha[49] (angular quotation marks)
Portuguese, Portugal	«…»	“…”	[52][lower-roman 4]	“…”	‘…’	[52]
Romanian	„…”	«…»	[53][lower-roman 4]				none	Ghilimele (quotes)
Romansh[lower-alpha 5]	«…»	‹…›
Russian	«…»	„…“	[lower-roman 4]	“…”	‘…’		none	Кавычки (kavychki) «…» Ёлочки (yolochki, little spruces) „…“ Лапки (lapki, little paws)
Serbian	„…”	’…’		„…“ «…»				Наводници (navodnici) Знаци навода (znaci navoda)
Scottish Gaelic	‘…’	“…”		“…”	‘…’			Cromagan turrach
Slovak	„…“	‚…‘		»…«	›…‹			Úvodzovky (introduce)
Slovene	„…“	‚…‘		»…«	›…‹			Navednice
Sorbian	„…“	‚…‘
Spanish	«…»	“…”	[54][lower-roman 4]	“…”	‘…’	[lower-roman 4][lower-roman 5]		Comillas «…» Comillas latinas, comillas angulares “…” Comillas inglesas dobles ‘…’ Comillas inglesas simples
Swedish	”…”	’…’	[55]	»…» »…«	’…’	[55]		Citationstecken, anföringstecken Citattecken (modernised term) Dubbelfnutt (ASCII double quote) Kaninöron (bunny ears)
Tai Le	《…》	〈…〉	[56]
Tamil	“…”	‘…’	[57]					மேற்கோட்குறி(mErkoL kuri)
Tibetan	《…》	〈…〉	[58]
Tigrinya	«…»	‹…›	[14]	“…”	‘…’	[14]
Thai	“…”	‘…’						อัญประกาศ (anyaprakat, differentiating mark)
Turkish	“…”	‘…’	[59]	«…»	‹…›		0–1 pt	Tırnak işareti (fingernail mark)
Ukrainian	«…»	“…” ‘…’	[60]	„…“[lower-roman 1] „…”[lower-roman 3][lower-roman 11]			none	Лапки (lapky, little paws)
Uyghur	«…»‎	‹…›‎					none	[lower-roman 2][61] قوش تىرناق‎ (qosh tirnaq) يالاڭ تىرناق‎ (yalang tirnaq)
Uzbek	«…»	„…“	[62]	„…“	‚…‘			Qoʻshtirnoq (nails)
Vietnamese	“…”		[63]	« … »			NBSP (optional)	Dấu ngoặc kép (paired parentheses) Dấu nháy kép (paired blinking marks)
Welsh	‘…’	“…”		“…”	‘…’		1–2 pt	Dyfynodau

1. Traditional.
2. Direction of text is right-to-left.
3. Rarely used.
4. A quotation dash is preferred for dialogue.
5. A closing quotation mark is added to the beginning of each new paragraph.
6. Only used when text is written vertically.
7. Rotated for use in horizontal text; originally written ﹁⋮﹂ and ﹃⋮﹄ in vertical text
8. Within a quotation, the opening quotation mark is repeated at the beginning of each new paragraph.
9. Usage may vary, depending on the native language of the author and publisher.
10. Direction of text is vertical.
11. Handwriting.

1. According to the French Imprimerie nationale. English quotes are more common on the second level.
2. According to French usage in print and the practice of the French Imprimerie nationale. A rule in the house style guide recommends NBSP, though.
3. According to a rule in the house style guide of the French Imprimerie nationale. Practice in the style guide and elsewhere shows use of NNBSP, though. Also used in word processing, where NBSP is not justifying, though (except in Word 2013, according to this forum thread).
4. According to French usage. The French Imprimerie nationale recommends double angle quotes even on the second level.
5. In Switzerland the same style is used for all languages.
6. Inferred from keyboard layout and fonts.

Specific language features

Dutch

The standard form in the preceding table is taught in schools and used in handwriting. Most large newspapers have kept these „low-high” quotation marks, but otherwise the alternative form with single or double “English-style” quotes is now often the only form seen in printed matter. Neutral (straight) quotation marks, " and ', are used widely, especially in texts typed on computers and on websites.[64]

Although not generally common in the Netherlands any more, double angle (guillemet) quotation marks are still sometimes used in Belgium. Examples include the Flemish HUMO magazine and the Metro newspaper in Brussels.[65]

German

Different forms of German and English quotation marks and similar looking signs

The symbol used as the left (typographical) quote in English is used as the right quote in Germany and Austria and a "low double comma" („) (not used in English) is used for the left quote. Its single quote form (‚) looks like a comma.

Samples	Unicode (decimal)	HTML	Description	Wrong Symbols
‚A‘	U+201A (8218), U+2018 (8216)	‚ ‘	German single quotes (left and right)	, – comma (U + 002C) left ' – Apostrophe (U+0027) right
„A“	U+201E (8222), U+201C (8220)	„ “	German double quotes (left and right)	" – neutral (vertical) double quotes (U+0022)

Some fonts, e.g. Verdana, were not designed with the flexibility to use an English left quote as a German right quote. Such fonts are therefore typographically incompatible with this German usage.

Double quotes are standard for denoting speech in German.

Andreas fragte mich: „Hast du den Artikel ‚EU-Erweiterung‘ gelesen?“ (Andreas asked me: "Have you read the 'EU Expansion' article?")

This style of quoting is also used in Bulgarian, Czech, Danish, Estonian, Georgian, Icelandic, Latvian, Lithuanian, Russian, Serbo-Croatian, Slovak, Slovene and in Ukrainian. In Bulgarian, Icelandic, Estonian, Lithuanian, and Russian, single quotation marks are not used. This German double-quote style is also used in the Netherlands, but is falling out of fashion nowadays with the 'English-style' quotation marks being preferred. However, it still can be found on older shop signs and in most large newspapers.

Sometimes, especially in novels, guillemets (angle quotation mark sets) are used in Germany and Austria (albeit in reversed order from French): »A ›B‹?«

Andreas fragte mich: »Hast du den Artikel ›EU-Erweiterung‹ gelesen?«

Andreas asked me: ‘Have you read the “EU Expansion” article?’

In Switzerland, however, the French-style angle quotation mark sets are also used for German printed text: «A ‹B›?»

Andreas fragte mich: «Hast du den Artikel ‹EU-Erweiterung› gelesen?»

Andreas asked me: ‘Have you read the “EU Expansion” article?’

Finnish and Swedish

In Finnish and Swedish, right quotes, called citation marks, ”…”, are used to mark both the beginning and the end of a quote. Double right-pointing angular quotes, »…», can also be used.

Alternatively, an en-dash followed by a (non-breaking) space can be used to denote the beginning of quoted speech, in which case the end of the quotation is not specifically denoted (see section Quotation dash below). A line-break should not be allowed between the en-dash and the first word of the quotation.

Samples	Unicode (decimal)	HTML	Description
’A’	U+2019 (8217)	’	Secondary level quotation
”A”	U+201D (8221)	”	Primary level quotation
»A»	U+00BB (187)	»	Alternative primary level quotation
– A	U+2013 (8211)	–	Alternative denotation at the beginning of quoted speech

French

French uses angle quotation marks (guillemets, or duck-foot quotes), adding a 'quarter-em space'[lower-alpha 1] within the quotes. However, many people now use the non-breaking space, because the difference between a non-breaking space and a four-per-em is virtually imperceptible (but also because the Unicode quarter-em space is breakable), and the quarter-em glyph is omitted from many fonts. Even more commonly, many people just put a normal (breaking) space between the quotation marks because the non-breaking space cannot be accessed easily from the keyboard; furthermore, many are simply not aware of this typographical refinement. Using the wrong type of space often results in a quotation mark appearing alone at the beginning of a line, since the quotation mark is treated as an independent word.

« Voulez-vous un sandwich, Henri ? »

“Would you like a sandwich, Henri?”

Sometimes, for instance on several French news sites such as Libération, Les Échos or Le Figaro, no space is used around the quotation marks. This parallels normal usage in other languages, e.g. Catalan, Polish, Portuguese, Russian, Spanish, or in German, French and Italian as written in Switzerland:

«Dies ist ein Zitat.» (Swiss Standard German)

«To jest cytat.»

«Это цитата».

“This is a quote.”

Sample	Unicode (decimal) HTML		Description
	Quote	Space
« A »	U+00AB (171) «, U+00BB (187) »	U+00A0 (160)  	French double angle quotes (left and right), legacy (approximative) spacing usual on the web, with normal (four per em) no-break space (justifying, thus inappropriate)
« A »		U+202F (8239)  	French double angle quotes (left and right), correct spacing used by typographers, with narrow (six per em) non-breaking spaces, represented on the web using narrow no-break space
«A»			French double angle quotes (left and right) without space (not recommended in French)
‹ A ›	U+2039 (8249) ‹, U+203A (8250) ›	U+00A0 (160)  	French single angle quotes (left and right), alternate form for embedded quotations, legacy (approximative) spacing usual on the web, with normal (four per em) no-break space (justifying, thus inappropriate)
‹ A ›		U+202F (8239)  	French single angle quotes (left and right), alternate form for embedded quotations, correct spacing used by typographers, with narrow (six per em) non-breaking spaces, represented on the web using narrow no-break space
‹A›			French single angle quotes (left and right) without space (not recommended in French)

Guillemets by the Imprimerie nationale in Bulletin de l’Agence générale des colonies, No. 302, Mai 1934, showing the comma-shaped symbols sitting on the baseline.

Initially, the French guillemet characters were not angle shaped but also used the comma (6/9) shape. They were different from English quotes because they were standing (like today's guillemets) on the baseline (like lowercase letters), and not above it (like apostrophes and English quotation marks) or hanging down from it (like commas). At the beginning of the nineteenth century, this shape evolved to look like (( small parentheses )). The angle shape appeared later to increase the distinction and avoid confusions with apostrophes, commas and parentheses in handwritten manuscripts submitted to publishers. Unicode currently does not provide alternate codes for these 6/9 guillemets on the baseline, as they are considered to be form variants of guillemets, implemented in older French typography (such as the Didot font design). Also there was not necessarily any distinction of shape between the opening and closing guillemets, with both types pointing to the right (like today's French closing guillemets).

They must be used with non-breaking spaces, preferably narrow, if available, i.e. U+202F narrow no-break space which is present in all up-to-date general-purpose fonts, but still missing in some computer fonts from the early years of Unicode, due to the belated encoding of U+202F (1999) after the flaw of not giving U+2008 punctuation space non-breakable property as it was given to the related U+2007 figure space.

Legacy support of narrow non-breakable spaces was done at rendering level only, without interoperability as provided by Unicode support. High-end renderers as found in Desktop Publishing software should therefore be able to render this space using the same glyph as the breaking thin space U+2009, handling the non-breaking property internally in the text renderer/layout engine, because line-breaking properties are never defined in fonts themselves; such renderers should also be able to infer any width of space, and make them available as application controls, as is done with justifying/non-justifying.

In old-style printed books, when quotations span multiple lines of text (including multiple paragraphs), an additional closing quotation sign is traditionally used at the beginning of each line continuing a quotation; any right-pointing guillemet at the beginning of a line does not close the current quotation. This convention has been consistently used since the beginning of the 19th century by most book printers, but is no longer in use today. Such insertion of continuation quotation marks occurred even if there is a word hyphenation break. Given this feature has been obsoleted, there is no support for automatic insertion of these continuation guillemets in HTML or CSS, nor in word-processors. Old-style typesetting is emulated by breaking up the final layout with manual line breaks, and inserting the quotation marks at line start, much like pointy brackets before quoted plain text e-mail:

« C’est une belle journée pour les Montréalais, soutient
» le ministre. Ces investissements stimuleront la crois-
» sance économique. »

Unlike English, French does not set off unquoted material within a quotation by using a second set of quotation marks. Compare:

« C’est une belle journée pour les Montréalais, soutient le ministre. Ces investissements stimuleront la croissance économique. »

“This is a great day for Montrealers”, the minister maintained. “These investments will stimulate economic growth.”

For clarity, some newspapers put the quoted material in italics:

« C’est une belle journée pour les Montréalais, soutient le ministre. Ces investissements stimuleront la croissance économique. »

The French Imprimerie nationale (cf. Lexique des règles typographiques en usage à l'Imprimerie nationale, presses de l'Imprimerie nationale, Paris, 2002) does not use different quotation marks for nesting quotes:

« Son « explication » n’est qu’un mensonge », s’indigna le député.

“His ‘explanation’ is just a lie”, the deputy protested.

In this case, when there should be two adjacent opening or closing marks, only one is written:

Il répondit : « Ce n’est qu’un « gadget ! ».

He answered: “It's only a ‘gizmo’.”

The use of English quotation marks is increasing in French and usually follows English rules, for instance in situations when the keyboard or the software context doesn't allow the use of guillemets. The French news site L'Humanité uses straight quotation marks along with angle ones.

English quotes are also used sometimes for nested quotations:

« Son “explication” n’est qu’un mensonge », s’indigna le député.

“His ‘explanation’ is just a lie”, the deputy protested.

But the most frequent convention used in printed books for nested quotations is to style them in italics. Single quotation marks are much more rarely used, and multiple levels of quotations using the same marks is often considered confusing for readers:

« Son explication n’est qu’un mensonge », s’indigna le député.

Il répondit : « Ce n’est qu’un gadget ! ».

Further, running speech does not use quotation marks beyond the first sentence, as changes in speaker are indicated by a dash, as opposed to the English use of closing and re-opening the quotation. (For other languages employing dashes, see section Quotation dash below.) The dashes may be used entirely without quotation marks as well. In general, quotation marks are extended to encompass as much speech as possible, including not just non-spoken text such as “he said” (as previously noted), but also as long as the conversion extends. However, the quotation marks end at the last spoken text, not extending to the end of paragraphs when the final part is not spoken.

« Je ne vous parle pas, monsieur, dit-il. : — Mais je vous parle, moi ! » s’écria le jeune homme exaspéré de ce mélange d’insolence et de bonnes manières, de convenance et de dédain.

(Dumas, Les trois mousquetaires)

“I am not speaking to you, sir”, he said.

“But I am speaking to you!” cried the young man, exasperated by this combination of insolence and good manners, of protocol and disdain.

Greek

Greek uses angled quotation marks (εισαγωγικά – isagogiká):

«Μιλάει σοβαρά;» ρώτησε την Μαρία.
«Ναι, σίγουρα», αποκρίθηκε.

and the quotation dash (παύλα – pávla):

― Μιλάει σοβαρά; ρώτησε την Μαρία.
― Ναι, σίγουρα, αποκρίθηκε.

which translate to:

“Is he serious?” he asked Maria.

“Yes, certainly,” she replied.

A closing quotation mark, », is added to the beginning of each new quoted paragraph.

« Η Βικιπαίδεια ή Wikipedia είναι ένα συλλογικό εγκυκλοπαιδικό
» εγχείρημα που έχει συσταθεί στο Διαδίκτυο, παγκόσμιο, πολύγλωσσο,
» που λειτουργεί με την αρχή του wiki. »

When quotations are nested, double and then single quotation marks are used: «…“…‘…’…”…».

Samples	Unicode (decimal)	HTML	Description
«Α»	U+00AB (0171), U+00BB (0187)	« »	Greek first level double quotes (εισαγωγικά)
― Α	U+2015 (8213)	―	Greek direct quotation em-dash

Hungarian

According to current recommendation by the Hungarian Academy of Sciences the main Hungarian quotation marks are comma-shaped double quotation marks set on the base-line at the beginning of the quote and at apostrophe-height at the end of it for first level, („Quote”), reversed »French quotes« without space (the German tradition) for the second level, and thus the following nested quotation pattern emerges:

• „Quote »inside« quote”

… and with third level:

• „Quote »inside ’inside of inside’ inside« quote”

In Hungarian linguistic tradition the meaning of a word is signified by uniform (unpaired) apostrophe-shaped quotation marks:

• die Biene ’méh’

A quotation dash is also used, and is predominant in belletristic literature.

• – Merre jártál? – kérdezte a köpcös.

Samples	Unicode (decimal)	HTML	Description
„A”	U+201E (8222), U+201D (8221)	„ ”	Hungarian first level double quotes (left and right)
»A«	U+00BB (0171), U+00AB (0187)	» «	Hungarian second level double quotes (left and right)
’A’	U+2019 (8217)	’	Hungarian unpaired quotes signifying "meaning"

Polish

According to current PN-83/P-55366 standard from 1983 (but not dictionaries, see below), Typesetting rules for composing Polish text (Zasady składania tekstów w języku polskim) one can use either „ordinary Polish quotes” or «French quotes» (without space) for first level, and ‚single Polish quotes’ or «French quotes» for second level, which gives three styles of nested quotes:

1. „Quote ‚inside’ quote”
2. „Quote «inside» quote”
3. «Quote ‚inside’ quote»

There is no space on the internal side of quote marks, with the exception of ​¹⁄₄ firet (≈ ​¹⁄₄ em) space between two quotation marks when there are no other characters between them (e.g. ,„ and ’”).

The above rules have not changed since at least the previous BN-76/7440-02 standard from 1976 and are probably much older.

However, the part of the rules that concerns the use of guillemets conflicts with the Polish punctuation standard as given by dictionaries, including the Wielki Słownik Ortograficzny PWN recommended by the Polish Language Council. The PWN rules state:

In specific uses, guillemets also appear. Guillemet marks pointing inwards are used for highlights and in case a quotation occurs inside a quotation. Guillemet marks pointing outwards are used for definitions (mainly in scientific publications and dictionaries), as well as for enclosing spoken lines and indirect speech, especially in poetic texts.[66]

In Polish books and publications, this style for use of guillemets (also known as »German quotes«) is used almost exclusively. In addition to being standard for second level quotes, guillemet quotes are sometimes used as first level quotes in headings and titles but almost never in ordinary text in paragraphs.

Another style of quoting is to use an em-dash to open a quote; this is used almost exclusively to quote dialogues, and is virtually the only convention used in works of fiction.

Mag skłonił się. Biały kot śpiący obok paleniska ocknął się nagle i spojrzał na niego badawczo.

— Jak się nazywa ta wieś, panie? — zapytał przybysz. Kowal wzruszył ramionami.

— Głupi Osioł.

— Głupi…?

— Osioł — powtórzył kowal takim tonem, jakby wyzywał gościa, żeby spróbował sobie z niego zażartować. Mag zamyślił się.

— Ta nazwa ma pewnie swoją historię — stwierdził w końcu. — W innych okolicznościach chętnie bym jej wysłuchał. Ale chciałbym porozmawiać z tobą, kowalu, o twoim synu.

The wizard bowed. A white cat that had been sleeping by the furnace woke up and watched him carefully.

“What is the name of this place, sir?” said the wizard.

The blacksmith shrugged.

“Stupid Donkey,” he said. [original English version is "Bad Ass", but that's not a common phrase in Polish]

“Stupid—?”

“Donkey,” repeated the blacksmith, his tone defying anyone to make something of it.

The wizard considered this.

“A name with a story behind it,” he said at last, “which were circumstances otherwise I would be pleased to hear. But I would like to speak to you, smith, about your son.”

(Terry Pratchett, Equal Rites)

An en-dash is sometimes used in place of the em-dash, especially so in newspaper texts.

Samples	Unicode (decimal)	HTML	Description
‚A’	U+201A (8218), U+2019 (8217)	‚ ’	Polish single quotes (left and right)
„A”	U+201E (8222), U+201D (8221)	„ ”	Polish double quotes (left and right)
― A	U+2015 (8213)	―	Polish direct quotation em-dash
– A	U+2013 (8211)	–	Polish direct quotation en-dash

Portuguese

Neither the Portuguese Language regulator nor the Brazilian prescribe what is the shape for quotation marks, they only prescribe when and how they should be used.

In Portugal, the angular quotation marks[47][52] (ex. «quote») are traditionally used. They are the Latin tradition quotation marks, used normally by typographers. It is that also the chosen representation for displaying quotation marks in reference sources,[51][67][68] and it is also the chosen representation from some sites dedicated to the Portuguese Language.[69]

The Código de Redação[70] for Portuguese-language documents published in the European Union prescribes three levels of quotation marks representation, «…“…‘…’…”…»:

E estava escrito «Alguém perguntou “Quem foi que gritou ‘Meu Deus!’?”.» na folha de papel.

And it was written “Someone asked ‘Who shouted “My God”!’?”. in the sheet of paper.

• in black: main sentence which contains the quotations;
• in green: 1st level quotation;
• in red: 2nd level quotation;
• in blue: 3rd level quotation;

However, the usage of English-style (ex. “quote” and ‘quote’) marks is growing in Portugal.[71] That is probably due to the omnipresence of the English language and to the corresponding inability of some machines (mobile phones, cash registers, specific printers, calculators, etc.) to display the angular quotation marks.

In Brazil, however, the usage of angular quotation marks is little known, with almost solely the curved quotation marks (“quote” and ‘quote’) being used. This can be verified, for instance, in the difference between a Portuguese keyboard (which possesses a specific key for « and for ») and a Brazilian keyboard.

The Portuguese-speaking African countries tend to follow Portugal's conventions, not the Brazilian ones.

Other usages of quotation marks (“quote„ for double, ‹quote› for single) are obsolete..

Belarusian, Russian, and Ukrainian

In Belarusian, Russian, and Ukrainian, angled quotation marks are used without spaces. In case of quoted material inside a quotation, rules and most noted style manuals prescribe the use of different kinds of quotation marks.[72][60] However, Russian rules allow to use the same quotation marks for quoted material inside a quotation, and if inner and outer quotation marks fall together, then one of them should be omitted.[73]

Right:

Пушкин писал Дельвигу: «Жду „Цыганов“ и тотчас тисну».

(Pushkin wrote to Delvig: “Waiting for ‘Gypsies’, and publish at once.")

Permissible, when it is technically impossible to use different quotation marks:

«Цыганы» мои не продаются вовсе», — сетовал Пушкин.

(“My ‘Gypsies’ are not selling at all”, Pushkin complained.)

It is common to use quotation dashes for dialogue, as well as within quotations for the reporting clause. For more details, see the Russian Wikipedia article on this topic.

— Кто там?

— Это я, почтальон Печкин, — последовал ответ. — Принёс заметку про вашего мальчика.

"Who's there?"

"It's me, postman Pechkin," was the reply. "I've brought news about your boy."

Spanish

Spanish uses angled quotation marks (comillas latinas or angulares) as well, but always without the spaces.

«Esto es un ejemplo de cómo se suele hacer una cita literal en español».

“This is an example of how a literal quotation is usually written in Spanish”.

And, when quotations are nested in more levels than inner and outer quotation, the system is:[74]

«Antonio me dijo: “Vaya ‘cacharro’ que se ha comprado Julián”».

“Antonio told me, ‘What a piece of “junk” Julián has purchased for himself’.”

The use of English quotation marks is increasing in Spanish, and the El País style guide, which is widely followed in Spain, recommends them. Hispanic Americans often use them, owing to influence from the United States.

Chinese, Japanese, and Korean

Corner brackets are well-suited for Chinese, Japanese, and Korean languages which are written in both vertical and horizontal orientations. China, South Korea, and Japan all use corner brackets when writing vertically. However, usages differ when writing horizontally:

• In Japan, corner brackets are used.
• In South Korea, corner brackets and English-style quotes are used.
• In North Korea, angle quotes are used.
• In Mainland China, English-style quotes (full width “”) are official and prevalent; corner brackets are rare today.
• In Taiwan, Hong Kong and Macau, where Traditional Chinese is used, corner brackets are prevalent, although English-style quotes are also used.
• In the Chinese language, double angle brackets are used around titles of books, documents, musical pieces, cinema films, TV programmes, newspapers, magazines, laws, etc. When nested, single angle brackets are used inside double angle brackets. With some exceptions, this usage overlaps italics in English:

「你看過《三國演義》嗎？」他問我。

"Have you read Romance of the Three Kingdoms?", he asked me.

White corner brackets are used to mark quote-within-quote segments in case that the corner brackets are used.

Samples	Unicode (decimal)	Description	Usage
「文字」	U+300C (12300), U+300D (12301)	Corner brackets Chinese: 單引號 (dān yǐn hào) Japanese: 鉤括弧 (kagikakko) Korean: 낫표 (natpyo)	Japanese, Korean, Traditional Chinese
﹁ 文 字 ﹂	U+FE41 (65089), U+FE42 (65090) (non-normative)[lower-alpha 2]		For vertical writing: Japanese, Korean, Traditional Chinese, Simplified Chinese
『文字』	U+300E (12302), U+300F (12303)	White corner brackets Chinese: 雙引號 (shuāng yǐn hào), Japanese: 二重鉤括弧 (nijū kagikakko) Korean: 겹낫표 (gyeomnatpyo)	Japanese, Korean (book titles), Traditional Chinese
﹃ 文 字 ﹄	U+FE43 (65091), U+FE44 (65092) (non-normative)[lower-alpha 2]		For vertical writing: Japanese, Korean, Traditional Chinese, Simplified Chinese
“한”	U+201C (8220), U+201D (8221)	Double quotation marks Korean: 큰따옴표 (keunttaompyo), Chinese: 雙引號 (shuāng yǐn hào)	Korean (South Korea), Traditional Chinese (acceptable but less common, happened in Hong Kong mainly as a result of influence from mainland China), Simplified Chinese
‘한’	U+2018 (8216), U+2019 (8217)	Single quotation marks Korean: 작은따옴표 (jageunttaompyo), Chinese: 單引號 (dān yǐn hào)	Korean (South Korea), Chinese (for quote-within-quote segments)
《한》	U+300A (12298), U+300B (12299)	Double angle brackets Korean: 겹화살괄호 (gyeophwasalgwaro) Chinese: 書名號 (shū míng hào)	Korean (book titles), Chinese (used for titles of books, documents, musical pieces, cinema films, TV programmes, newspapers, magazines, laws, etc. )
〈한〉	U+3008 (12296), U+3009 (12297)	Single angle brackets Korean: 홑화살괄호 (hothwasalgwaro) Chinese: 書名號 (shū míng hào)	Korean (book sub-titles), Chinese (for book titles within book titles.)

Quotation dash

See also: Dash § Horizontal bar

Another typographical style is to omit quotation marks for lines of dialogue, replacing them with an initial dash, as in lines from James Joyce's Ulysses:

― O saints above! Miss Douce said, sighed above her jumping rose. I wished I hadn't laughed so much. I feel all wet.

― O Miss Douce! Miss Kennedy protested. You horrid thing![75]

This style is particularly common in Bulgarian, French, Greek, Hungarian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Turkish, and Vietnamese.[63] James Joyce always insisted on this style, although his publishers did not always respect his preference. Alan Paton used this style in Cry, the Beloved Country (and no quotation marks at all in some of his later work). Charles Frazier used this style for his novel Cold Mountain as well. Details for individual languages are given above.

The dash is often combined with ordinary quotation marks. For example, in French, a guillemet may be used to initiate running speech, with each change in speaker indicated by a dash, and a closing guillemet to mark the end of the quotation.

Dashes are also used in many modern English novels, especially those written in non-standard dialects. Some examples include:

• James Joyce's prose
• William Gaddis' prose
• Trainspotting by Irvine Welsh
• M/F by Anthony Burgess
• The Book of Dave by Will Self, which alternates between standard English chapters, with standard quotation marks, and dialect chapters, with quotation dashes
• A Scanner Darkly by Philip K. Dick (not written in dialect)
• The Ægypt Sequence by John Crowley, in which events occurring in the Renaissance are indicated by quotation dashes, and events in the present by ordinary quotation marks
• The Van by Roddy Doyle
• You Shall Know Our Velocity by Dave Eggers, in which spoken dialogues are written with the typical English quotation marks, but dialogues imagined by the main character (which feature prominently) are written with quotation dashes

In Italian, Catalan, Portuguese, Spanish, Ukrainian, Russian, Polish, Bulgarian, Georgian, Romanian, Lithuanian and Hungarian, the reporting clause in the middle of a quotation is separated with two additional dashes (also note that the initial quotation dash is followed by a single whitespace character as well as the fact that the additional quotation dashes for the middle main clause after the initial quotation dash are all with a single whitespace character on both of their sides):

― Ай, ай, ай! ― вскрикнул Левин. ― Я ведь, кажется, уже лет девять не говел. Я и не подумал.

― Хорош! ― смеясь, сказал Степан Аркадевич, ― а меня же называешь нигилистом! Однако ведь это нельзя. Тебе надо говеть.

“Oh dear!” exclaimed Levin. “I think it is nine years since I went to communion! I haven’t thought about it.”

“You are a good one!” remarked Oblonsky, laughing. “And you call me a Nihilist! But it won’t do, you know; you must confess and receive the sacrament.”

from Leo Tolstoy’s Anna Karenina (Louise and Aylmer Maude translation)

– Nem hagyják magukat, mozgásban maradnak – mondta Ron. – Ahogy mi is.

“Well, they keep on the move, don’t they?” said Ron. “Like us.”

From Harry Potter and the Deathly Hollows and its Hungarian translation by Tóth Tamás Boldizsár.

In Finnish, on the other hand, a second dash is added when the quote continues after a reporting clause:[76]

– Et sinä ole paljon minkään näköinen, sanoi Korkala melkein surullisesti, – mutta ei auta.

“You don’t seem to be anything special,” said Korkala almost sadly, “but there’s no help to it.”

– Frakki, älähti Huikari. – Missä on frakki?

– Räätälissä, sanoi Joonas rauhallisesti.

“Tailcoat”, yelped Huikari. “Where is the tailcoat?”

“At the tailor’s”, said Joonas calmly.

The Unicode standard introduced a separate character U+2015 ― HORIZONTAL BAR to be used as a quotation dash. In general it is the same length as an em-dash, and so this is often used instead. The main difference between them is that at least some software will insert a line break after an em dash, but not after a quotation dash. Both are displayed in the following table.

Samples	Unicode (decimal)	HTML	Description
― A	U+2015 (8213)	―	Quotation dash, also known as horizontal bar
— A	U+2014 (8212)	—	Em-dash, an alternative to the quotation dash
– A	U+2013 (8211)	–	En-dash, used instead of em-dash for quotation dash in some languages (e.g. Swedish)

Electronic documents

Different typefaces, character encodings and computer languages use various encodings and glyphs for quotation marks.

Typewriters and early computers

"Ambidextrous" or "straight" quotation marks ' " were introduced on typewriters to reduce the number of keys on the keyboard, and were inherited by computer keyboards and character sets. Some computer systems designed in the past had character sets with proper opening and closing quotes. However, the ASCII character set, which has been used on a wide variety of computers since the 1960s, only contains a straight single quote (U+0027 ' APOSTROPHE) and double quote (U+0022 " QUOTATION MARK).

Many systems, such as the personal computers of the 1980s and early 1990s, actually drew these quotes like curved closing quotes on-screen and in printouts, so text would appear like this (approximately):

”Good morning, Dave,” said HAL.

’Good morning, Dave,’ said HAL.

These same systems often drew the (free standing) grave accent (`, U+0060) as an open quote glyph (actually a high-reversed-9 glyph, to preserve some usability as a grave when overstruck). Thus, using a grave accent instead of a quotation mark as the opening quote gave a proper appearance of single quotes at the cost of semantic correctness. Nothing similar was available for the double quote, so many people resorted to using two single quotes for double quotes, which would look approximately like the following:

‛‛Good morning, Dave,’’ said HAL.

‛Good morning, Dave,’ said HAL.

The typesetting application TeX uses this convention for input files. The following is an example of TeX input which yields proper curly quotation marks.

``Good morning, Dave,'' said HAL.

`Good morning, Dave,' said HAL.

The Unicode slanted/curved quotes described below are shown here for comparison:

“Good morning, Dave,” said HAL. (serif: “Good morning, Dave,” said HAL.)

‘Good morning, Dave,’ said HAL. (serif: ‘Good morning, Dave,’ said HAL.)

Keyboard layouts

Typographical quotation marks are almost absent on keyboards.

In typewriter keyboards, the curved quotation marks were not implemented. Instead, to save space, the straight quotation marks were invented as a compromise. Even in countries that did not use curved quotation marks, angular quotation marks were not implemented either.

Computer keyboards followed the steps of typewriter keyboards. Most computer keyboards do not have specific keys for curved quotation marks or angled quotation marks. This may also have to do with computer character sets:

• IBM character sets generally do not have curved quotation mark characters, therefore, keys for the correct quotation marks are absent in most IBM computer keyboards.[77]
• Microsoft followed the example of IBM in its character set and keyboard design. Curved quotation marks were implemented later in Windows character sets, but most Microsoft computer keyboards[78] do not have a dedicated key for the correct quotation mark characters. On keyboards with the Alt Gr key or both the Alt key and the numeric keypad, they are accessible through a series of keystrokes that involve these keys.[lower-alpha 3] Also, techniques using their Unicode code points are available; see Unicode input.
• Macintosh character sets have always had the correct quotation marks. Nevertheless, these are mostly accessible through a series of keystrokes, involving the ⌥ Opt key.

In languages that use the curved “…” quotation marks, they are available[lower-alpha 4] in:

• none

In languages that use the angular «…» quotation marks, they are available[lower-alpha 4] in:

• Macintosh Arabic keyboard;[80]
• Armenian keyboard[80][77][81]
• Canadian keyboard[80][77][82]
• French BÉPO keyboard[83]
• Greek keyboard[80][77][84]
• Khmer keyboard[80]
• Latvian ergonomic keyboard[80][77][85]
• Pashto keyboard[80][86]
• Persian keyboard[80][77][87]
• Portuguese keyboard[80][77][88]
• Romanian Standard SR 13392:2004 keyboard[80][89]
• Syriac keyboard[80][90]
• Uyghur keyboard[80][91]

In languages that use the corner bracket 「…」 quotation marks, they are available[lower-alpha 4] in:

• Japanese keyboard[80][77]

In languages that use the angle bracket 《…》[lower-alpha 5] they are available in:

• Mongolian keyboard[80][92]
• New Tai Lue keyboard[80]

In languages that use the curved „…“ quotation marks, they are available[lower-alpha 4] in:

• Bulgarian keyboard[80][93]
• Georgian keyboard[80][77][94]
• Macedonian keyboard[80][95]

In languages that use the curved „…” quotation marks, they are available[lower-alpha 4] in:

• Romanian Standard SR 13392:2004 keyboard[80][96]

In languages that use the curved ”…” quotation marks, they are available[lower-alpha 4] in:

• none

Curved quotes within and across applications

Historically, support for curved quotes was a problem in information technology, primarily because the widely used ASCII character set did not include a representation for them.[lower-alpha 6]

The term "smart quotes", “…”, is from the name in several word processors of a function aimed this problem: automatically converting straight quotes typed by the user into curved quotes, the feature attempts to be "smart" enough to determine whether the punctuation marked opening or closing. Since curved quotes are the typographically correct ones, word processors have traditionally offered curved quotes to users (at minimum as available characters). Before Unicode was widely accepted and supported, this meant representing the curved quotes in whatever 8-bit encoding the software and underlying operating system was using. The character sets for Windows and Macintosh used two different pairs of values for curved quotes, while ISO 8859-1 (historically the default character set for the Unixes and older Linux systems) has no curved quotes, making cross-platform and -application compatibility difficult.

Performance by these "smart quotes" features was far from perfect overall (variance potential by e.g. subject matter, formatting/style convention, user typing habits). As many word processors (including Microsoft Word and OpenOffice.org) have the function enabled by default, users may not have realized that the ASCII-compatible straight quotes they were typing on their keyboards ended up as something different (conversely users could incorrectly assume its functioning in other applications, e.g. composing emails).

The curved apostrophe is the same character as the closing single quote.[97] "Smart quotes" features, however, wrongly convert initial apostrophes (as in 'tis, 'em, 'til, and '89) into opening single quotes. (An example of this error appears in the advertisements for the television show 'Til Death). The two very different functions of this character can cause confusion, particularly in British styles,[lower-alpha 7] in which single quotes are the standard primary.

Unicode support has since become the norm for operating systems. Thus, in at least some cases, transferring content containing curved quotes (or any other non-ASCII characters) from a word processor to another application or platform has been less troublesome, provided all steps in the process (including the clipboard if applicable) are Unicode-aware. But there are still applications which still use the older character sets, or output data using them, and thus problems still occur.

There are other considerations for including curved quotes in the widely used markup languages HTML, XML, and SGML. If the encoding of the document supports direct representation of the characters, they can be used, but doing so can cause difficulties if the document needs to be edited by someone who is using an editor that cannot support the encoding. For example, many simple text editors only handle a few encodings or assume that the encoding of any file opened is a platform default, so the quote characters may appear as the generic replacement character � or "mojibake" (gibberish). HTML includes a set of entities for curved quotes: ‘ (left single), ’ (right single or apostrophe), ‚ (low 9 single), “ (left double), ” (right double), and „ (low 9 double). XML does not define these by default, but specifications based on it can do so, and XHTML does. In addition, while the HTML 4, XHTML and XML specifications allow specifying numeric character references in either hexadecimal or decimal, SGML and older versions of HTML (and many old implementations) only support decimal references. Thus, to represent curly quotes in XML and SGML, it is safest to use the decimal numeric character references. That is, to represent the double curly quotes use “ and ”, and to represent single curly quotes use ‘ and ’. Both numeric and named references function correctly in almost every modern browser. While using numeric references can make a page more compatible with outdated browsers, using named references are safer for systems that handle multiple character encodings (i.e. RSS aggregators and search results).

In Windows file and folder names, the straight double quotation mark is prohibited, as it is a reserved character. The curved quotation marks, as well as the straight single quotation mark, are permitted.

Usenet and email

The style of quoting known as Usenet quoting uses the greater-than sign, > prepended to a line of text to mark it as a quote. This convention was later standardized in RFC 3676, and was adopted subsequently by many email clients when automatically including quoted text from previous messages (in plain text mode).

Unicode code point table

In Unicode, 30 characters are marked Quotation Mark=Yes by character property.[98] They all have general category "Punctuation", and a subcategory Open, Close, Initial, Final or Other (Ps, Pe, Pi, Pf, Po). Several other Unicode characters with quotation mark semantics lack the character property.

Quotation marks in Unicode (Character property "Quotation_Mark"=Yes)
Glyph	Code	Unicode name	HTML	Comments
"	U+0022	quotation mark	"	Typewriter ("programmer's") quote, ambidextrous. Also known as "double quote".
'	U+0027	apostrophe	'	Typewriter ("programmer's") straight single quote, ambidextrous
«	U+00AB	left-pointing double angle quotation mark	«	Double angle quote (chevron, guillemet, duck-foot quote), left
»	U+00BB	right-pointing double angle quotation mark	»	Double angle quote, right
‘	U+2018	left single quotation mark	‘	Single curved quote, left. Also known as inverted comma or turned comma[lower-alpha 8]
’	U+2019	right single quotation mark	’	Single curved quote, right[lower-alpha 9]
‚	U+201A	single low-9 quotation mark	‚	Low single curved quote, left
‛	U+201B	single high-reversed-9 quotation mark	‛	also called single reversed comma, quotation mark
“	U+201C	left double quotation mark	“	Double curved quote, left
”	U+201D	right double quotation mark	”	Double curved quote, right
„	U+201E	double low-9 quotation mark	„	Low double curved quote, left
‟	U+201F	double high-reversed-9 quotation mark	‟	also called double reversed comma, quotation mark
‹	U+2039	single left-pointing angle quotation mark	‹	Single angle quote, left
›	U+203A	single right-pointing angle quotation mark	›	Single angle quote, right
⹂	U+2E42	double low-reversed-9 quotation mark	⹂	also called double low reversed comma, quotation mark
Quotation marks in dingbats
❛	U+275B	heavy single turned comma quotation mark ornament	❛	Quotation Mark=No
❜	U+275C	heavy single comma quotation mark ornament	❜	Quotation Mark=No
❝	U+275D	heavy double turned comma quotation mark ornament	❝	Quotation Mark=No
❞	U+275E	heavy double comma quotation mark ornament	❞	Quotation Mark=No
🙶	U+1F676	sans-serif heavy double turned comma quotation mark ornament	🙶	Quotation Mark=No
🙷	U+1F677	sans-serif heavy double comma quotation mark ornament	🙷	Quotation Mark=No
🙸	U+1F678	sans-serif heavy low double comma quotation mark ornament	🙸	Quotation Mark=No
Quotation marks in Braille Patterns
⠴	U+2826	braille pattern dots-236	⠴	Braille double closing quotation mark; Quotation Mark=No
⠦	U+2834	braille pattern dots-356	⠦	Braille double opening quotation mark; Quotation Mark=No
Quotation marks in Chinese, Japanese, and Korean (CJK)
「	U+300C	left corner bracket	「	CJK
」	U+300D	right corner bracket	」	CJK
『	U+300E	left white corner bracket	『	CJK
』	U+300F	right white corner bracket	』	CJK
〝	U+301D	reversed double prime quotation mark	〝	CJK
〞	U+301E	double prime quotation mark	〞	CJK
〟	U+301F	low double prime quotation mark	〟	CJK
Alternate encodings
﹁	U+FE41	presentation form for vertical left corner bracket	﹁	CJK Compatibility, preferred use: U+300C
﹂	U+FE42	presentation form for vertical right corner bracket	﹂	CJK Compatibility, preferred use: U+300D
﹃	U+FE43	presentation form for vertical left white corner bracket	﹃	CJK Compatibility, preferred use: U+300E
﹄	U+FE44	presentation form for vertical right white corner bracket	﹄	CJK Compatibility, preferred use: U+300F
＂	U+FF02	fullwidth quotation mark	＂	Halfwidth and Fullwidth Forms, corresponds with U+0022
＇	U+FF07	fullwidth apostrophe	＇	Halfwidth and Fullwidth Forms, corresponds with U+0027
｢	U+FF62	halfwidth left corner bracket	｢	Halfwidth and Fullwidth Forms, corresponds with U+300C
｣	U+FF63	halfwidth right corner bracket	｣	Halfwidth and Fullwidth Forms, corresponds with U+300D

Notes

1. U+2005   FOUR-PER-EM SPACE (HTML   ·  )
2. These codes for vertical-writing characters are for presentation forms in the Unicode CJK compatibility forms section. Typical documents use normative character codes which are shown for the horizontal writing in this table, and applications are usually responsible to render correct forms depending on the writing direction used.
3. Using the numeric keypad, Alt+0145 through Alt+0148 yield, respectively, ‘, ’, “, and ”.[79]
4. in 1st or 2nd level access, i.e., specific key or using the ⇧ Shift key; not 3rd or 4th level access, i.e., using Alt Gr key or ⌥ Opt key, in conjunction or not with the ⇧ Shift key.
5. These should be rotated 90 degrees in vertical text.
6. To use non ASCII characters in e-mail and on Usenet the sending mail application generally needs to set a MIME type specifying the encoding. In most cases (the exceptions being if UTF-7 is used or if the 8BITMIME extension is present), this also requires the use of a content-transfer encoding. (Mozilla Thunderbird, however, allows insertion of HTML code such as ‘ and ” to produce typographic quotation marks; see below.)
7. UK English, Scots Gaelic and Welsh as described in the article.
8. Also sometimes used by 18th- and 19th-century printers for the small "c" for Scottish names, e.g. M‘Culloch rather than M^cCulloch.[99] For a printed example see the Green Bag reference or the Dictionary of Australasian Biography, page 290 (Wikisource).
9. The same U+2019 code point and glyph is used for typographic (curly) apostrophes. Both U+0027 and U+2019 are ambiguous about distinguishing punctuation from apostrophes.

References

This article is based on material taken from the Free On-line Dictionary of Computing prior to 1 November 2008 and incorporated under the "relicensing" terms of the GFDL, version 1.3 or later.

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43. Inferred from keyboard layout and fonts, however Mongolian Baiti font shows wrong direction.
44. Inferred from keyboard layout and fonts.
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46. Inferred from keyboard layout.
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External links

• "Curling Quotes in HTML, SGML, and XML", David A Wheeler (2017)
• "ASCII and Unicode quotation marks" by Markus Kuhn (1999) – includes detailed discussion of the ASCII `backquote' problem
• The Gallery of "Misused" Quotation Marks
• "Commonly confused characters", Greg's References Pages, Greg Baker (2016)
• "Smart Quotes", David Dunham (2006)
• "How to type “smart quotes” (U+201C, U+201D)", on Unix/Linux, at Stack Exchange
• Index of quotation-marks-related material at the EnglishGrammar website
• "Œuvrez les guillemets" (in French), Pauline Morfouace (2002) – French quotation mark typography