How to Fix iPhone X Face ID Not Working After Screen Replacement
Tools
These are some common tools used to work on this device. You might not need every tool for every procedure.
Wallpapers
Want to see the inside of your phone without opening it up? Check out our HD see-through and X-ray iPhone X wallpapers.
Background
The iPhone X (as well as the 8 and 8 Plus) was formally announced by Apple on September 12, 2017. New features include a new, almost bezel-less display (replaced with a notch-like cutout for the earpiece speaker and front sensors), a new hexa-core system-on-chip with improved system and graphics performance, a glass back, and wireless charging using the Qi Standard. Additional features include a True Tone display and upgraded cameras.
The most often replaced iPhone X parts include the battery, screen, antennas and lightning connector assembly.
Identification
You can identify the iPhone X by finding one of the model numbers either on the inner edge of the SIM card tray or within the phone's Settings app:
- A1865
- A1901
- A1902
You can find the model number through the phone's UI by going to the Settings app and navigating to General > About. Tap on the number listed in the Model Number section and it should change to a format that looks like the numbers above.
The iPhone X features a 5.8-inch (diagonal) glass screen with curved edges, thinner black bezels (compared to previous models), and a notch at the top of the screen to accommodate a speaker and selfie camera. The back cover is glass and the edge frame is made from curved stainless steel.
Volume controls can be found on the left edge while the power button and SIM card tray are situated on the right. A vertically oriented double camera "bump" protrudes slightly from the back case. This model has no home button.
The iPhone X can be differentiated from the iPhone XS by looking at the speaker holes on either side of the charging port on the bottom edge of the phone. The iPhone X has 6 speaker holes on either side of the charging port (12 total) while the iPhone XS has 3 to the right and 6 to the left of the charging port (9 total).
Announce date: September 12, 2017
Model: A1865, A1901
Developer: Apple Inc.
Operating System: iOS 11
Display (Super Retina HD Display with 3D Touch):
- 5.8-inch (diagonal) all-screen OLED Multi-Touch display
- HDR display
- 2436-by-1125-pixel resolution at 458 ppi
- 1,000,000:1 contrast ratio (typical)
- True Tone display
- Wide color display (P3)
- 3D Touch
- 625 cd/m2 max brightness (typical)
- Fingerprint-resistant oleophobic coating
- Support for display of multiple languages and characters simultaneously
Splash, Water, and Dust Resistant: Rated IP67 under IEC standard 60529
Camera: Contains both front and rear facing cameras.
- Rear-facing iSight camera
- 12-megapixel wide-angle camera with ƒ/1.8 aperture
- 12-megapixel telephoto camera with ƒ/2.8 aperture
- Digital zoom up to 5x
- Dual optical image stabilization
- Six-element lens
- Quad-LED True Tone flash with Slow Sync
- Panorama (up to 63 megapixels)
- Sapphire crystal lens cover
- Backside illumination sensor
- Hybrid IR Filter
- Autofocus with Focus Pixels
- Tap to focus with Focus Pixels
- Live Photos with stabilization
- Wide color capture for photos and Live Photos
- Improved local tone mapping
- Body and face detection
- Exposure Control
- Noise reduction
- Auto HDR for photos
- Auto image stabilization
- Burst mode
- Timer mode
- Photo geotagging
- Front-facing TrueDepth camera
- 7-megapixel photos
- Portrait mode
- 1080p HD video recording
- Retina Flash
- ƒ/2.2 aperture
- Wide color capture for photos and Live Photos
- Auto HDR
- Backside illumination sensor
- Body and Face detection
- Auto image stabilization
- Burst mode
- Exposure control
- Timer mode
- Video Recording
- 4K video recording at 60
- 1080p HD video recording at 30fps or 60fps
- 720p HD video recording at 30fps
- Optical image stabilization for video
- Optical zoom at 2x
- Quad-LED True Tone Flash
- Slo-mo video support for 1080p at 120fps or 240fps
- Time-lapse video with stabilization
- Cinematic video stabilization (1080p and 720p)
- Continuous autofocus video
- Body and face detection
- Noise reduction
- Take 8-megapixel still photos while recording 4K video
- Playback zoom
- Video Geotagging
- Video formats recorded: HEVC and H.264
FaceID: Enabled by TrueDepth camera for facial recognition
Processor: Apple A11 chip with 64 bit architecture and embedded M11 motion coprocessor
RAM: 3 GB
Storage: 64, 256 GB Flash Memory
Sensors:
- Barometer
- Three-axis gyro
- Accelerometer
- Proximity sensor
- Ambient light sensor
Wireless Connectivity:
- Integrated 802.11 a/b/g/n/ac Wi-Fi with MIMO
- Bluetooth 5.0
- NFC
- GSM, CDMA, 3G, EVDO, HSPA+, LTE
- Digital Compass
- Assisted GPS and GLONASS
Dimensions: 5.65 x 2.79 x 0.30 in (143.6 x 70.9 x 7.7 mm)
Weight: 174 g (6.14 oz)
Colors: Silver and Space Gray
Troubleshooting
- Diagnose any issues you may be having with your iPhone X using our iPhone X Troubleshooting Page.
- One of the most frequent problems is that your iPhone X won’t turn on at all, so we’ve created a troubleshooting guide just for that.