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Questions tagged [outlook-2016]

For questions specific to Microsoft Outlook 2016 (version 16).

37 questions
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User's Free/Busy status not viewable in "Scheduling Assistant" in Outlook client only

This is a weird one, and I've been Googling for days without any luck. I have a client who runs Exchange/Outlook 2016. Jane Doe is in the Marketing department, and her AA (John Smith), and a few others in that department (We'll call them Jimmy,…
Josh B
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Outlook 2016 clients not downloading/caching all mailbox data

Migrating a client from FuseMail hosted Exchange to Office 365. Unfortunately, FuseMail has no administrative controls, and the client only has 8 user accounts, so I've fired up some virtual machines and installed Windows 10 Pro along with Outlook…
Brandon
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Export shared mailbox to PST fails with "Unknown Error"

Situation: Exchange server 2010 Outlook 2016 Email account when added to Outlook automatically adds a few shared mailboxes. I want to backup (create PST) one of these shared mailboxes. However when exporting the shared mailbox to PST via Outlook…
juFo
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Outlook 2016 Sync Error and Deleted Folder

I have a user who was having Issues with his Outlook folders not syncing correctly with our mail provider and his phone. I found that he was not set up using the secure ssl connection and changed the authentication to it. Outlook immediately synced…
Chris Gossmeyer
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Office 365 Room delegate emails not being received

We have an Office 365 client that has two Room mailboxes – Boardroom and Training Room. A delegate is assigned to each mailbox to approve/reject Room calendar bookings. When the delegate clicks Accept or Decline the requesting user does not receive…
Ash
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Why do I get "no connection" when viewing another user's calendar?

One of our customers wants to share his calendar with the whole company. He set up permissions in Outlook but users had inconsistent ability to connect or see his calendar, so we went in and removed every extraneous permission, leaving only…
Thomas
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Programatically Exporting Outlook Global Address Book - Not through Exchange

Looking for a programmatic way (i.e. Outlook COM Object/MAPI etc.) to download the Global Address Book. I can do it via the Outlook GUI: File > Info > Account Settings > Download Address Book.
David_Springfield
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Outlook 2016 applies Exchange attachment size limits to other POP3/IMAP account

In our organization, there is a 10MB limit on email attachment size (through Exchange 2013). Most of our clients have another POP3/IMAP account too (in Outlook, besides their Exchange account). The problem is that when they want to attach files…
Mohammad
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Outlook 2016 - Can I add shared mailboxes from Multiple servers?

Our parent company has many individual companies under their umbrella. Each have their own IT teams, Exchange server, and domains all run independently of each other. We now have a user that needs to add 2 different shared mailboxes, one from…
Bob Allande
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Emails disappearing from users inbox

I have a situation with a user that I'm currently unable to explain. The user is reporting several emails have vanished from within her folder structure. I am able to see said emails arriving in both the antispam and the tracking logs, so I know…
John
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cannot start microsoft outlook 2016. cannot open the outlook window. the set of folders

I have this one client machine on Windows 7 with a full reinstall of Office, Windows Updates, and scanned/clear. The moment I add more then one email account to Outlook, close Outlook and bring it up, and close it again, it will never come back up…
Jason
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Outlook 2016/2013- Not able to connect to Exchange 2013 from External or Non-domain PC

I am having problem connecting to our Exchange 2013 from Outlook 2016 application running on external PC (outside LAN) or internal PC but not joined to Domain using auto-discovery. However there is no issue connecting to Exchange from Domain joined…
arifr
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authority problems with calendar, Outlook 2016, Exchange 2013

so I have the following setup: Server: Windows 2012, Exchange 2013 (problem) Client: Windows 10, Outlook 2016 User A has access to some calendar of other people. Excepting the calendar of User C, it works fine. If User A wants to see the calendar of…
tux007
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Incorrect cached username for Exchange / Outlook Autodiscover in GPO

I have configured by domain controller with a group policy to "Automatically configure profile based on Active Directory Primary SMTP address". The Autodiscover is working as expected and it connects to my hosted Exchange server. The issue is that…
user3580480
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Replies from shared account on Outlook 2016 not going into its own Sent Items

We're running Outlook 2016 on Exchange Server 2013. We are able to reply to incoming emails to that (shared accounts') email address, but when we do it's being put into the user's account's own Sent Items. We want the replies to go into the shared…
DondeEstaMiCulo
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