BT Business and Public Sector

BT Business and Public Sector is a retail division of United Kingdom telecommunications company BT Group that provides fixed-line, mobile, broadband and IT services to businesses (predominantly small and medium-sized enterprises) and the public sector in the UK and Ireland.[2] It buys many of these services from BT's other divisions: EE, BT Global Services, BT Wholesale and Openreach. It also sells other vendors' products and services such as the Avaya IP Office business telephone system.

BT Business and Public Sector
Division
IndustryTelecommunications
Predecessor
  • BT Retail
  • BT Business
HeadquartersBT Centre,
London, United Kingdom
Area served
United Kingdom
Republic of Ireland
Key people
Gerry McQuade (CEO)[1]
ProductsFixedline telephony
Mobile telephony
Broadband internet
IT services
ParentBT Group
Websitewww.bt.com/business

It was formerly known as BT Business that was established alongside BT Consumer following a two-way split from former division, BT Retail in 2013 to allow BT to "better serve its customers and focus even more on delivering its strategic priorities". It took on the business operations of BT Retail that involved the merging of BT Business, BT Enterprises and BT Ireland while BT Wi-fi (part of BT Enterprises) and the consumer part of BT Ireland transferred to BT Consumer.[3][4] It took on its current name following BT's new organisational structure that took effect in April 2016 after its acquisition of EE, and comprises the existing BT Business division along with EE's business division and those parts of BT Global Services that are UK focused.[5][6][7]

Products

BT Business provides the following products as of 28 January 2016:[8]

Voice
  • Phone lines and featurelines
  • Voice over IP (VoIP) services
  • On-premises phone systems
  • ISDN - provides high-performance voice and data services
  • Conferencing - audio, web and video conferencing
  • Business numbers
  • Payphone services
  • BT One Phone

Mobile

Broadband
  • BT Broadband - provides standard broadband
  • BT Infinity - provides fibre-optic broadband
  • Mobile broadband - provides data allowance, hardware and tablet options
  • BTnet Leased Lines - provides leased lines to access the internet

IT services

Networking
  • Ethernet VPN
  • Ethernet Point-to-Point (P2P) - extends LAN across local sites without compromising on performance or security
  • IP Connect - connects multiple sites and/or simplifies communications to a single private IP VPN
  • Managed WAN - connects your sites to each other on a virtual private network

Computing & Apps
  • Microsoft Office 365 - a cloud-based version of Microsoft Office
  • Enhanced IT Support - a 24/7 remote IT support service
  • Web hosting - create and manage websites to be accessible via the World Wide Web
  • Domain registration - provides the facility to purchase and manage domain names
  • BT Buynet/SafePay - a payment reconciliation with real-time authorisation, daily settlement, and easy-to-understand reporting
  • BT eShop - provides various tools for the creation and management of your own online shop

Bring Your Own Device

Bring Your Own Device (BYOD) allows employees to use their own devices.

BT PC Security

BT PC Security is a complete internet security and antivirus protection suite, in association with McAfee.

Cloud & Data Centre Solutions

Cloud & Data Centre Solutions provides a range of server technology, software and platforms.

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See also

References
  1. "BT Business". BT Group PLC. Retrieved 2 February 2016.
  2. "Business and Public Sector". BT Group. Retrieved 24 November 2017.
  3. "BT Retail splits into two businesses". BT Today. BT Group PLC. Archived from the original on 23 February 2016. Retrieved 28 January 2016.
  4. Williams, Christopher (30 July 2013). "BT splits BT Retail division to focus on BSkyB battle". The Telegraph. Retrieved 28 January 2016.
  5. "BT announces new structure". BT News. BT Group PLC. 1 February 2016. Retrieved 24 November 2017.
  6. "BT reports a 24% jump in quarterly profits amid revamp". BBC News. 1 February 2016. Retrieved 24 November 2017.
  7. Palmer, Kate (1 February 2016). "BT unveils management overhaul as it reports 'seven-year high' in revenue growth". The Daily Telegraph. Retrieved 24 November 2017.
  8. "Products". BT Business. Retrieved 28 January 2016.
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