Airbnb

Airbnb, Inc. (pronounced /ˈɛərbiːɛnbiː/ AIR-bee-ehn-bee[6] and stylized as airbnb) is an American vacation rental online marketplace company based in San Francisco, California, United States. Airbnb offers arrangement for lodging, primarily homestays, or tourism experiences. The company does not own any of the real estate listings, nor does it host events; it acts as a broker, receiving commissions from each booking.[7]

Airbnb, Inc.
Type of site
Private
Available in53 languages
List of languages
Albanian, Arabic, Armenian, Azerbaijani, Bosnian, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Georgian, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Korean, Latvian, Lithuanian, Macedonian Malay, Maltese, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Simplified Chinese, Slovak, Slovenian, Spanish, Swahili, Swedish, Tagalog, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese, Xhosa and Zulu[1]
FoundedAugust 2008 (2008-08) in San Francisco, California
Headquarters888 Brannan Street, San Francisco, California
Area servedWorldwide
Founder(s)Brian Chesky
Joe Gebbia
Nathan Blecharczyk
Key people
IndustryLodging
ServicesLodging
Hospitality
Revenue $2.6 billion (2017)
Operating income $450 million (2017)
Net income $93 million (2017)
Employees6,300 (2020)
SubsidiariesLuxury Retreats International Inc.
Crowdtilt
Accomable
Aibiying
Trooly, Inc.
Deco Software Inc.
Trip4real Experiences, S.L.
Lapka, Inc.
Airbnb Uk Limited
HotelTonight
URLairbnb.com
Alexa rank 318 (April 2020)[3]
[4][5]
Airbnb's headquarters at 888 Brannan Street, in San Francisco, California

The company was conceived after its founders rented out an air mattress in their living room, effectively turning their apartment into a bed and breakfast, to offset the high cost of rent in San Francisco. Airbnb is a shortened version of its original name, AirBedandBreakfast.com.

History
See also: Timeline of Airbnb
Joe Gebbia, Airbnb founder (right)

Shortly after moving to San Francisco in October 2007, roommates and former schoolmates Brian Chesky and Joe Gebbia came up with the idea of putting an air mattress in their living room and turning it into a bed and breakfast.[8] In February 2008, Nathan Blecharczyk, Chesky's former roommate, joined as the Chief Technology Officer and the third co-founder of the new venture, which they named AirBed & Breakfast.[8][9] They put together a website that offered short-term living quarters, breakfast, and a business networking opportunity for those who were unable to book a hotel in the saturated market.[8] The site Airbedandbreakfast.com officially launched on August 11, 2008.[10][11] The founders had their first customers in town in the summer of 2008, during the Industrial Design Conference held by Industrial Designers Society of America, where travelers had a hard time finding lodging in the city.[12]

Computer programmer Paul Graham invited the founders to the January 2009 winter training session of his startup incubator, Y Combinator, which provided them with training and funding in exchange for a small interest in the company.[13][14][15] With the website already built, they used the Y-Combinator investment to fly to New York to meet users and promote the site. They returned to San Francisco with a profitable business model to present to West Coast investors. By March 2009, the site had 10,000 users and 2,500 listings.[15]

In March 2009, the name of the company was shortened to Airbnb.com, and the site's content had expanded from air beds and shared spaces to a variety of properties including entire homes and apartments, private rooms, and other properties.[16]

In April 2009, the company received seed money from Sequoia Capital. In November 2010, they raised financing from Greylock Partners and Sequoia Capital in a Series A round, and announced that out of 700,000 nights booked, 80% had occurred in the previous six months.[17]

In June 2012, Airbnb announced its 10,000,000th night booked, doubling business in the previous five months.

At the 2011, South by Southwest conference, Airbnb won the "app" award.[18] In October 2011, Airbnb established an office in London, its first international office.[19]

Due to the growth of international end-users, in early 2012, Airbnb opened offices in Paris, Milan, Barcelona, Copenhagen, Moscow, and São Paulo.[20] These openings were in addition to existing offices in San Francisco, London, Hamburg, and Berlin.[21] In September 2013, the company announced that it would establish its European headquarters in Dublin.[22][23]

In November 2012, Airbnb opened an office in Sydney, Australia, its 11th office location, and announced plans to launch the service in Thailand and Indonesia.[24][25] In December 2012, Airbnb announced its strategy to move more aggressively into the Asian market with the launch of an office in Singapore.[26]

In November 2012, Airbnb launched "Neighborhoods", a travel guide of 23 cities that helps travelers choose a neighborhood in which to stay based on certain criteria and personal preferences.[27][28][29][30]

By October 2013, Airbnb had served 9,000,000 guests since its founding in August 2008.[31] Nearly 250,000 properties were added in 2013.[32]

In July 2014, Airbnb revealed design revisions to the site and mobile app and introduced a new logo. The logo, called the, Bélo, is intended to serve as a symbol of "belonging", and consists of four elements: a head which represents people, a location icon that represents place, a heart to symbolize love, and a letter "A" to stand for the company's name.[33][34] In April 2015, following the Obama administration's easing of restrictions on U.S. businesses to operate in Cuba, Airbnb expanded to Cuba, making it one of the first U.S. companies to do so.[35][36]

In the summer of 2016, at the request of three members of the United States Senate, the Federal Trade Commission began investigating how Airbnb affected housing costs. In October 2016, New York Governor Andrew Cuomo signed a bill charging Airbnb fines for violations of local housing laws. The New York Times reported that these events were related and part of a "plan that the hotel association started in early 2016 to thwart Airbnb".[37]

In January 2017, Airbnb led a $13 million investment in restaurant reservation-booking app, Resy, along with serial entrepreneurs Gary Vaynerchuk, Ben Leventhal and Mike Montero.[38]

Airbnb first became profitable during the second half of 2016. Airbnb's revenue grew more than 80% from 2015 to 2016.[39][40] After a $200 million profit in 2018, Airbnb posted a loss of $322 million in 2019.[41]

In February 2018, the company announced Airbnb Plus, a collection of homes that have been vetted for quality of services, comfort and design,[42] as well as Beyond by Airbnb, which offers luxury vacation rentals.[43] By October 2019, two million people were staying with Airbnb each night.[44]

During the COVID-19 pandemic, Airbnb suffered a significant drop in bookings, estimated at between 41% and 96%.[45][46] In response, the company lowered its internal valuation from $31 billion to $26 billion, and has considered delaying plans for an IPO.[47] On March 30, CEO and Head of Community Brian Chesky penned a letter to hosts, pledging $250 million for widespread guest cancellations.[48][49]

On May 5, 2020, Brian Chesky sent a memo to all employees announcing the company would be laying off approximately 1,900 employees, or about 25% of its workforce in the Americas, Europe, and Asia due to the COVID-19 pandemic.[50]

Funding

In January 2009, the company received $20,000 in venture funding from Y Combinator.[51]

In April 2009, the company raised $600,000 from Sequoia Capital, with Youniversity Ventures partners Jawed Karim, Keith Rabois, and Kevin Hartz participating.[52][53]

In November 2010, it raised $7.2 million in a Series A round of funding led by Greylock Partners and Sequoia Capital.[17]

In July 2011, it raised $112 million in financing led by Andreessen Horowitz. Other early investors included Digital Sky Technologies, General Catalyst Partners, and A Grade Investments partners Ashton Kutcher and Guy Oseary.[54][55][56]

In April 2014, the company closed on an investment of $450 million by TPG Capital, with the company value estimated to be approximately $10 billion.[57] Additional funding was provided by Andreessen Horowitz, Sequoia Capital, Dragoneer Investment Group, T. Rowe Price and Sherpa Capital.[58]

In June 2015, Airbnb raised $1.5 billion in Series E funding led by General Atlantic, and joined by Hillhouse Capital Group, Tiger Management, Kleiner Perkins Caufield & Byers, GGV Capital, China Broadband Capital, and Horizons Ventures.[59][60]

In September 2016, Airbnb raised $555.5 million in funding from Google Capital and Technology Crossover Ventures, valuing the company at $30 billion.[61] In March 2017, Airbnb raised $1 billion in funding, bringing total funding raised to more than $3 billion and valuing the company at $31 billion.[62]

In April 2020, Airbnb raised $1 billion in another round of funding from private equity firms Silver Lake and Sixth Street Partners.[63]

Acquisitions

On May 31, 2011, Airbnb acquired a German competitor, Accoleo.[64] This takeover, as well as other similar acquisitions, launched the first international Airbnb office, in Hamburg.[65][66] Before the 2012 Summer Olympics, Airbnb acquired London-based rival CrashPadder,[67] subsequently adding 6,000 international listings to its existing inventory. This acquisition made Airbnb the largest lodging website in the United Kingdom.[68][69] In November 2012, Airbnb acquired NabeWise, an online city guide that aggregates curated information for specified locations.[70] The acquisition shifted the company's focus toward offering hyperlocal recommendations to travelers.[71] In December 2012, Airbnb announced the acquisition of Localmind, a location-based question and answer platform.[72]

In February 2017, the company acquired Luxury Retreats International, a Canadian-based villa rental company, for approximately $300 million in cash and stock.[73][74] In February 2017, Airbnb acquired Tilt.com, a social payment startup.[64]

On November 16, 2017, the company acquired Accomable, a startup focused on travel accessibility.[75][76] In March 2019, the company acquired HotelTonight, a website for booking last-minute hotel rooms, for over $400 million.[77][78]

In August 2019, Airbnb acquired Urbandoor,[79] a global online marketplace[80] that offers extended stays to corporate clients. The terms of this deal were not disclosed.[81][64]

Product overview

Airbnb provides a platform for hosts to accommodate guests with short-term lodging and tourism-related activities.[82] Guests can search for lodging using filters such as lodging type, dates, location, and price, and can search for specific types of homes, such as bed and breakfasts, unique homes, and vacation homes.[82][83][84] Before booking, users must provide personal and payment information.[82] Some hosts also require a scan of government-issued identification before accepting a reservation.[85] Guests can chat with hosts through a secure messaging system.[83] Hosts provide prices and other details for their rental or event listings, such as the allowed number of guests, home type, rules, and amenities.[82][83] Hosts and guests have the ability to leave reviews about the experience.[82]

In addition to lodging, Airbnb provides the following services:

  • Experiences. Guests may book activities with local guides, including cooking classes, guided tours, and meetups.[86]
  • Airbnb Plus. Hosts that provide a verified level of conditions including a clean refrigerator, full cooking equipment, stocked toiletries,[87] fast Wi-Fi, and strong water pressure.[88] Airbnb Plus listings are marked with a badge to differentiate from standard listings.[87]
  • Airbnb Collections: Options include Airbnb for Families, Airbnb for Work, as well as homes for weddings, dinner parties, and other gatherings.[84]

Terms of use and guest review system

Linguist Mark Liberman has criticized the extreme length of the legal agreements that Airbnb members are required to accept, with the site's terms of service, privacy policy, and other policies amounting to "55081 words, or about the size of a short novel, though much less readable".[89] Its 69 pages have been summarized by a lawyer.[90]

Airbnb features a review system in which guests and hosts can rate each other after a stay. Hosts and guests are unable to see reviews until both have submitted a review or until the window to review has closed, a system that aims to improve accuracy and objectivity by removing fears that users will receive a negative review in retaliation if they write one. However, the truthfulness and impartiality of reviews may be adversely affected by concerns of future stays because prospective hosts may refuse to host a user who generally leaves negative reviews. Besides, the company's policy requires users to forego anonymity, which may also detract from users' willingness to leave negative reviews. These factors may damage the objectivity of the review system.[91][92][93][94]

In August 2017, Airbnb cancelled numerous bookings and closed accounts belonging to attendees of the white nationalist Unite the Right rally in Charlottesville, Virginia, citing its terms of service in which members must "accept people regardless of their race, religion, national origin, ethnicity, disability, sex, gender identity, sexual orientation, or age."[95] The move was criticized by Jason Kessler, organizer of the rally.[96]

Cancellations

Airbnb allows hosts to choose among three ways of cancellation policies, made to protect both hosts and guests. Options are: Flexible, Moderate, and Strict.[97]

During the COVID-19 pandemic, Airbnb updated its cancellation policy to allow guests to cancel their reservations for a full refund worldwide. According to the statement, "This policy applies to existing reservations for stays and Airbnb Experiences made on or before March 14, 2020, with check-in dates between March 14, 2020, and July 31, 2020."[98] The decision was negatively accepted by hosts who charge for cancelation. However, on March 30, Airbnb announced that they set aside US$250 million to help them regain some of the lost income, "When a guest cancels a reservation due to a COVID-19 related circumstance, with check-in between March 14 and May 31, we will pay you 25% of what you would normally receive through your cancellation policy."[99]

Flexible

A guest can request a full refund within 24 hours before the check-in time. If so, a guest will be refunded with a full amount of the accommodation fees.

Moderate

This type of cancellation policy is stricter yet lets guests get a refund. A guest can apply a cancellation for 5 days before check-in to be fully refunded the accommodation fees. The cancellation must be initiated by the guest.

Strict

Using Strict cancellation policy, a guest can get a 50% refund if the cancellation is made at least 7 days before the check-in time and charge $100 penalty from the Host as well, it will deduct from the hosts' future payments [100]

Deposits

Airbnb does not charge for the deposit immediately after the reservation has been created. To charge the guest the host claims on the deposit. Also, there is a 14-day period after guest check-out for a host to make a claim on the security deposit in cases of damaging the property by guests.[101]

If the host makes a claim, the security deposit is not collected immediately. The host has to collect pieces of evidence of the damage has occurred and to reach Airbnb's Resolution Center providing them. The host has to upload both receipts for repairs and photos.[102]

Since January 2018, Airbnb lets guests book with a deposit instead of requiring to pay the full amount in advance.[103]

Regulations

Europe

Several European cities such as Barcelona, Amsterdam,[104] Paris, and Venice have enhanced regulations for short-term rentals such as Airbnb to address the increase in the cost of living for locals, as well as the disturbances caused by tourism.[105][106][107][108]

In Ireland, laws were introduced to require a change in planning permission for short-term lets, restricting landlords to renting a short-term let for a maximum of 90 days per year for primary residences and requiring registration by landlords with local authorities. Despite this, only a minority of landlords offering properties on Airbnb actually registered by end 2019, prompting calls for stricter enforcement.[109]

United States

In the United States, Washington, D.C.,[110] Los Angeles,[111] Santa Monica, San Francisco, Charleston, and New York have imposed restrictions. Jersey City, New Jersey has the most listings in the state and the number one destination for Airbnb[112][113] and is also considered part of the New York City Airbnb market. A November 2019 referendum (originally supported by Airbnb)[114][115] approved regulations for short-term rentals which are considered the most stringent in United States.,[116][117] allowing for only 60 rental days per year.[118]

Japan

In 2018, Japan created new regulations regarding home-sharing, which includes hosts registering and limiting the numbers of days a home can be rented to 180.[119]

Controversies

Fair housing implications and discrimination

In July 2016, former Attorney General Eric Holder was hired to help craft an anti-discrimination policy for Airbnb after the company faced many complaints related to racism, including a study by Harvard Business School that showed widespread discrimination by hosts against guests whose names suggested that they were black.[120] Airbnb has also faced complaints of racial discrimination in China.[121]

Housing affordability
See also: Inside Airbnb

Airbnb has been criticized for allegedly resulting in increased housing prices. Since the company's globalization, many governments have passed various regulations limiting operations of short-term housing rental companies, such as Airbnb.

In San Francisco, the issue led to protests in November 2015.[122][123][124][125][126][127]

Several studies found that rental prices in many areas increased due to Airbnb, as landlords kept properties off the longer-term rental market and instead get higher rental rates for short-term housing via Airbnb.[128] Landlords have been accused of illegally evicting tenants in order to convert properties into Airbnb listings.[129]

A study published in 2017 found that increasing Airbnb listings in a given neighborhood by 10% leads to a 0.42% increase in rents and a 0.76% increase in house prices.[130]

A study found that on Manhattan's Lower East Side, full-time listings earned hosts an average of two to three times the median average rent.[131]

A study by the University of Massachusetts Boston Department of Economics found that with every 12 Airbnb listings per census tract, asking rents increased by 0.4%.[132]

Similar concerns have been raised in other parts of the world such as Scotland, where, in 2017, an increase in Airbnb listings alarmed the local community.[133] Airbnb has carried out extensive lobbying of Scottish politicians to oppose a law which would restrict short-term lettings.[134]

Negative guest experiences

In 2017, travel blogger Asher Fergusson analyzed 1,021 incidents of negative experiences reported by guests. He found that there are ways for hosts to use fake information to circumvent Airbnb's background checks. He noted several reported incidents including last-minute cancellations, moldy or rodent-infested lodging, theft, invasion of privacy, and even rape and murder. Airbnb responded that the 1,021 incidents are statistically insignificant compared to 260 million check-ins at the time and that the company tries to remedy any problems.[135][136][137][138][139]

Bait-and-switch scams

A Vice News journalist reported in October 2019 on a bait-and-switch scam in which a network of fake accounts advertised stays at dozens of properties across eight US cities that once booked was said to be unavailable at the last minute. Substandard alternatives were offered in their place, including to the journalist, refunds were refused, fake positive reviews were left for the fake properties, and negative retaliatory reviews were left for customers who complained. Airbnb closed some of the accounts and the FBI began an investigation in response to the report.[140] A Wired journalist reported a similar scam in London in February 2020 run by a German man, Christian Baumann, and his company Continental Apartments. Airbnb closed the accounts, but Wandsworth Borough Council planning office took no action.[141]

Delisting of West Bank settlements

In 2018, Airbnb announced that it will remove the approximately 200 "listings in Israeli settlements in the occupied West Bank that are at the core of the dispute between Israelis and Palestinians".[142][143] Listings in Israeli settlements in East Jerusalem or the Golan Heights were not affected.[142] The move was praised by the Boycott, Divestment and Sanctions movement, Palestinians,[144][145] Human Rights Watch,[146][147][148] and Amnesty International.[149] The move was criticized by the Israeli Tourism Minister[150] and the Simon Wiesenthal Center,[151] which decried the move as antisemitism.[152][153] A class action suit in the Jerusalem district court alleging discrimination based on place of residence was filed against Airbnb by affected property owners.[154][155] In April 2019 the company has announced that it "will not move forward with implementing the removal of listings in the West Bank from the platform" and that "Any profits generated for Airbnb … will be donated to non-profit organizations dedicated to humanitarian aid that serve people in different parts of the world".[156][157]

Lawsuits

In New York State it is illegal to rent out an apartment for less than thirty days unless the registered tenant is at home.[158] In 2018, New York City passed legislation requiring Airbnb and other short-term rentals/home-sharing services to submit monthly reports to the city.[159] Airbnb contested the law and in January it was blocked from taking effect pending further litigation.[160] In May 2019, Airbnb agreed to turn over some anonymized information for approximately 17,000 listings so that the city could pursue illegal rentals.[161]

Similar cases have been settled in Boston and Miami.[162]

Philanthropy

In November 2012, Airbnb partnered with New York City Mayor Michael Bloomberg to offer free housing for people displaced by Hurricane Sandy.[163] Airbnb built a microsite, where victims registered for housing and property owners offered free housing. Service fees were waived, while the host guarantee was maintained.[164][165]

In 2013, Airbnb launched its Global Citizenship Champion program in cities where its offices are located.[166]

In January 2017, the company offered free housing to refugees and any others not allowed into the United States as a result of Donald Trump’s Executive Order 13769, which temporarily banned refugees from the United States.[167][168]

In June 2017, Airbnb launched Open Homes, to connect hosts offering free or low-cost housing to uprooted people, such as refugees and those fleeing natural disasters.[169]

In 2018, Airbnb employees provided "11,000 hours of service to 250 projects worldwide", according to the company, as a result of its policy to provide employees with paid time off to be used for volunteering.[170]

COVID-19 response

In a letter to employees, CEO Brian Chesky said the company was letting 1,900 of its 7,500 workers go due to the COVID-19 pandemic and cutting businesses that don't directly support home-sharing. Those include its investments in hotels, air transportation, and movie production.[171]

Other ventures

Airbnb runs Rausch Street Films. Its first release which it produced and financed, Gay Chorus Deep South, premiered in film festivals and through its distributor MTV Documentary Films, had a United States limited theatrical run in 2019 and airing on MTV's flagship US network that same year.[172][173][174]

Sponsorships

Airbnb has been the official sponsor of Australia's national basketball team at the 2014 FIBA World Cup.[175]

gollark: Around "space character".
gollark: You have a stray `.
gollark: This is unethical.
gollark: Don't?
gollark: You don't need to write this because someone already has and it probably works better than a PHP version.

References
  1. https://apps.apple.com/us/app/airbnb/id401626263
  2. "Nathan Blecharczyk". Forbes.
  3. "airbnb.com Competitive Analysis, Marketing Mix and Traffic - Alexa". alexa.com. Retrieved April 16, 2020.
  4. "Company Overview of Airbnb, Inc". Bloomberg L.P. January 7, 2018. Archived from the original on January 8, 2018. Retrieved January 8, 2018.
  5. Bort, Julie (February 6, 2018). "Airbnb made $93 million in profit on $2.6 billion in revenue, but an internal clash sent the CFO out the door". Business Insider.
  6. "AirBnB". HowToPronounce. Retrieved November 4, 2019.
  7. "What are Airbnb service fees?". Airbnb.
  8. McCann, Chris (November 20, 2015). "Scaling Airbnb with Brian Chesky – Class 18 Notes of Stanford University's CS183C". Medium.
  9. "New License to Explore: Airbnb's Nathan Blecharczyk '05". Harvard University. September 10, 2015.
  10. Schonfeld, Erik (August 11, 2008). "AirBed And Breakfast Takes Pad Crashing To A Whole New Level". TechCrunch.
  11. Geron, Tomio (June 10, 2009). "From Crash Pad To Pizza Profitable, Start-Up Eyes Budget Travel Market". The Wall Street Journal.
  12. Drell, Lauren (December 25, 2011). "How Do Co-Founders Meet? 17 Startups Tell All". Mashable.
  13. Carson, Biz (February 23, 2016). "How 3 guys turned renting an air mattress in their apartment into a $25 billion company". Business Insider.
  14. Malik, Om (February 22, 2011). "What Every Startup Can Learn From AirBnB". GigaOm.
  15. Rao, Leena (March 4, 2009). "Y Combinator's Airbed And Breakfast Casts A Wider Net For Housing Rentals As AirBnB". TechCrunch.
  16. Lang, Adam (December 23, 2014). "Why is it Called Airbnb?". Rewind & Capture.
  17. Wortham, Jenna (November 10, 2010). "Airbnb Raises Cash to Expand Budget-Travel Service". The New York Times.
  18. Black, Tiffany (July 28, 2011). "Airbnb Mobile App Stands Out at SXSW". Inc.
  19. Quinn, James (October 2, 2011). "Airbnb set to expand with London office". The Daily Telegraph.
  20. Wauters, Robin (January 26, 2012). "Airbnb: 5 Million Nights Booked, Opening 6 New International Offices In Q1 2012". TechCrunch.
  21. Wauters, Robin (October 17, 2011). "Airbnb Checks In With Springstar For International Expansion". TechCrunch.
  22. "Airbnb to open European HQ in Dublin". TheJournal.ie. September 13, 2013.
  23. "Airbnb to open European HQ in Dublin". The Irish Times. September 13, 2013.
  24. Ong, Josh (November 2, 2012). "Airbnb launches in Australia with new office in Sydney, coming soon to Thailand and Indonesia". The Next Web.
  25. LeMay, Renai (November 5, 2012). "Airbnb officially launches in Australia". Delimiter.
  26. Russell, Jon (November 12, 2012). "Airbnb targets 2 million properties in Asia as it begins introducing local customer support". The Next Web.
  27. Roy, Jessica (November 13, 2012). "Introducing Airbnb Neighborhoods, a Local Guide for Travelers Deciding Where to Stay". The Observer.
  28. Terdiman, Daniel (November 13, 2012). "Why Airbnb Neighborhoods could make traveling easier for all". CNET.
  29. Baldwin, Roberto (November 13, 2012). "Airbnb Introduces Neighborhood-Centric Travel Guides". Wired.
  30. Lawler, Ryan (November 13, 2012). "Airbnb Launches Neighborhoods, Providing The Definitive Travel Guide For Local Neighborhoods". TechCrunch.
  31. Lawler, Ryan (October 20, 2013). "Airbnb Has Now Served 9M Guests Since Being Founded, Up From 4M At The End Of Last Year". TechCrunch.
  32. Lawler, Ryan (December 19, 2013). "Airbnb Tops 10 Million Guest Stays Since Launch, Now Has 550,000 Properties Listed Worldwide". TechCrunch.
  33. Baldwin, Roberto (July 16, 2014). "Airbnb updates design and introduces controversial new Bélo logo". The Next Web.
  34. Clifford, Catherine (July 17, 2014). "Airbnb, Why the New Logo?". Entrepreneur. Archived from the original on May 29, 2019. Retrieved February 3, 2020.
  35. Olorunnipa, Toluse (May 11, 2015). "Cuba Is Fastest-Growing Market for Airbnb as Obama Cracks Door". Bloomberg News.
  36. Macias, Amanda (June 30, 2015). "Here's what it's like to stay in a Cuban Airbnb, where everything looked great but was actually broken". Business Insider.
  37. Benner, Katie (April 16, 2017). "Inside the Hotel Industry's Plan to Combat Airbnb". The New York Times.
  38. Hartmans, Avery (January 9, 2017). "Reservation-booking app Resy just got a massive investment from Airbnb, one of the most valuable startups in the world". Business Insider.
  39. Kerr, Dara (January 26, 2017). "Airbnb makes it rain, turning a profit for the first time". CNET.
  40. Stone, Brad; Zaleski, Olivia (January 26, 2017). "Airbnb Enters the Land of Profitability". Bloomberg News.
  41. Molla, Rani. "Why Airbnb is suddenly struggling to make money". Vox. Retrieved February 13, 2020.
  42. Sims, Amanda (March 6, 2018). "The Secret to Getting Your Home on Airbnb Plus". Architectural Digest.
  43. Ting, Deanna (February 22, 2018). "Airbnb Plus and Everything CEO Brian Chesky Just Announced". Skift.
  44. Lastoe, Stacey (September 30, 2019). "British couple spends $11,800 on Airbnb rental that doesn't exist". CNN Travel. Retrieved October 12, 2019.
  45. "Bloomberg - Are you a robot?". www.bloomberg.com. Retrieved April 6, 2020.
  46. O'Sullivan, Feargus. "Can Airbnb Survive Coronavirus?". CityLab. Retrieved April 6, 2020.
  47. Sonnemaker, Tyler. "With Airbnb reportedly considering a delayed IPO amid the coronavirus outbreak, here are 6 of the company's challenges that are worrying investors". Business Insider. Retrieved April 6, 2020.
  48. Coleman, Justine (March 30, 2020). "Airbnb plans $250M payout for hosts who lost money amid pandemic". TheHill. Retrieved April 6, 2020.
  49. "A Letter to Hosts". Airbnb Newsroom. March 30, 2020. Retrieved April 6, 2020.
  50. Yurieff, Kaya (May 5, 2020). "Airbnb is laying off 25% of its employees". CNN. Retrieved May 5, 2020.
  51. Austin, Scott (July 25, 2011). "Airbnb: From Y Combinator To $112M Funding In Three Years". WSJ. Retrieved February 19, 2020.
  52. Gallagher, Leigh (February 14, 2017). "The Hustle". The Airbnb Story: How Three Ordinary Guys Disrupted an Industry, Made Billions . . . and Created Plenty of Controversy. Houghton Mifflin Harcourt. p. 31. ISBN 978-0-544-95387-1.
  53. "Brian Chesky's answer to How much money did Airbnb raise? What is the company's financing history? - Quora". www.quora.com. Retrieved June 27, 2020.
  54. "Crunchbase: Airbnb". TechCrunch.
  55. Malik, Om (July 24, 2011). "AirBnB gets $112M in new investment". GigaOm.
  56. Austin, Scott (July 25, 2011). "Airbnb: From Y Combinator To $112M Funding In Three Years". The Wall Street Journal.
  57. "TPG-Led Group Closes $450 Million Investment in Airbnb". The Wall Street Journal. April 23, 2014.
  58. "Airbnb closes $475 million funding round". Fortune. Retrieved February 19, 2020.
  59. Nusca, Andrew (June 27, 2015). "Airbnb raises $1.5 billion, valuing it at an eye-popping $25.5 billion". Fortune.
  60. Alba, Davey (December 7, 2015). "Airbnb Confirms $1.5 Billion Funding Round, Now Valued at $25.5 Billion". Wired.
  61. Farrell, Maureen; Bensinger, Greg (September 22, 2016). "Airbnb's Funding Round Led by Google Capital". The Wall Street Journal. ISSN 0099-9660.
  62. Thomas, Lauren (March 9, 2017). "Airbnb just closed a $1 billion round and became profitable in 2016". CNBC.
  63. Bosa, Deirdre; Batchelor, Laura. "Airbnb is raising $1 billion amid fallout from coronanvirus". cnbc.com. CNBC. Retrieved April 6, 2020.
  64. Sonnemaker, Tyler. "Here are all the companies Airbnb has acquired to help it grow into a $31 billion business". Business Insider. Retrieved February 19, 2020.
  65. Bradshaw, Tim (May 31, 2011). "Airbnb moves 'aggressively' into Europe". Financial Times.
  66. Wauters, Robin (June 1, 2011). "Airbnb buys German clone Accoleo, opens first European office in Hamburg". TechCrunch.
  67. "Airbnb Acquires UK-based Crashpadder As Part Of International Growth Push". TechCrunch. Retrieved February 12, 2020.
  68. Kerr, Dana (March 20, 2012). "Airbnb buys Crashpadder, its largest U.K. competitor". CNET.
  69. Taylor, Colleen (March 20, 2012). "Airbnb M&A Acquisitions Airbnb Acquires UK-based Crashpadder As Part Of International Growth Push". TechCrunch.
  70. Hempel, Jessi (November 13, 2012). "With Neighborhoods, Airbnb expands its horizons". Fortune.
  71. Geron, Tomio (November 14, 2012). "Airbnb Launches Neighborhoods For Hyper-Local Travel Guides". Forbes.
  72. Van Grove, Jennifer (December 13, 2012). "Why did Airbnb just buy Localmind? Local expertise". VentureBeat.
  73. Zaleski, Olivia; De Vynck, Gerrit (February 16, 2017). "Airbnb Acquires Luxury Retreats, Beating Out Expedia, Accor". Bloomberg News.
  74. MARINOVA, POLINA (February 17, 2017). "Soon You'll Be Able to Rent Richard Branson's Island on Airbnb". Fortune.
  75. Coldwell, Will (November 27, 2017). "Access all areas: Airbnb expands into stays for disabled travellers". The Guardian.
  76. Somerville, Heather (November 16, 2017). "Airbnb acquires Accomable to offer home rentals for disabled travelers". Reuters.
  77. Griffith, Erin (March 7, 2019). "Airbnb Acquires HotelTonight to Expand Travel Portfolio". The New York Times.
  78. Somerville, Heather (March 7, 2019). "Airbnb buys HotelTonight in deeper expansion into hotel-booking business". Reuters.
  79. "Urbandoor | Your one stop for furnished apartments and corporate housing". www.urbandoor.com. Retrieved October 13, 2019.
  80. "Airbnb Acquires Urbandoor". Airbnb Newsroom. August 5, 2019. Retrieved February 12, 2020.
  81. "Doubling down on business travelers, Airbnb acquires Urbandoor". TechCrunch. Retrieved August 6, 2019.
  82. Sraders, Anne (September 24, 2018). "How Does Airbnb Work for Hosts and Travelers?". TheStreet, Inc. Retrieved April 12, 2019.
  83. Seale, Michael (April 1, 2019). "Airbnb Warns Auburn Fans Against 3rd Party Scams For Final 4". Patch Media. Retrieved April 12, 2019.
  84. Johnson, Khari (February 22, 2018). "Airbnb debuts premium Plus program and new listing categories". VentureBeat. Retrieved April 12, 2019.
  85. Yu, Roger (July 6, 2011). "America's new business model: Sharing". USA Today.
  86. Rosenbloom, Stephanie (November 28, 2016). "Navigating the New Airbnb". The New York Times. Retrieved April 12, 2019.
  87. Statt, Nick (February 22, 2018). "Airbnb reveals new hotel-like service called Airbnb Plus". The Verge. Retrieved April 11, 2019.
  88. Sherman, Amy (March 5, 2018). "Airbnb Launches Its New Plus and Beyond Platforms". Tasting Table. Retrieved April 11, 2019.
  89. Liberman, Mark (April 10, 2014). "We're updating our novel-length Terms of Service?". Language Log.
  90. Holloway, Kurt. "Airbnb Terms of Service: What Renters Should Know". Wells, Hoffman, Holloway & Medvesky, LLP. overview of Airbnb’s Terms of Services
  91. Mann, Sonya (May 3, 2017). "Why Airbnb Reviews Don't Tell the Whole Story". Inc.
  92. Mulshine, Molly (June 18, 2015). "Why Airbnb reviews are a problem for the site". Business Insider.
  93. Ho, Erica (May 14, 2015). "Why You Really Can't Trust Airbnb Reviews At All". Map Happy.
  94. Ho, Erica (May 19, 2015). "Why you should think twice before trusting Airbnb reviews". Mashable.
  95. Bromwich, Jonah Engel (August 9, 2017). "Airbnb Cancels Accounts Linked to White Nationalist Rally in Charlottesville". The New York Times.
  96. Park, Madison; Boyette, Chris (August 9, 2017). "Airbnb removes users affiliated with white nationalists' rally". CNN.
  97. "Airbnb Cancellation Policies". www.airbnb.com.au. Retrieved November 18, 2019.
  98. Sapra, Bani. "Airbnb is letting guests around the world cancel their reservations for a full refund and no cancellation fees, as the coronavirus pandemic continues to disrupt travel plans". Business Insider.
  99. Tyler Sonnemaker. "Airbnb is paying hosts $250 million after they criticized the company for leaving them on the hook for coronavirus cancellations". Business Insider. Retrieved March 31, 2020.
  100. "How Does the Airbnb Cancellation Policy Work?". iGMS. June 22, 2018. Retrieved November 18, 2019.
  101. "Airbnb Security Deposit: To Charge or Not to Charge?". iGMS. May 18, 2018. Retrieved November 14, 2019.
  102. "How does Airbnb handle security deposits? | Airbnb Help Centre". www.airbnb.com.au. Retrieved November 14, 2019.
  103. "Airbnb now lets you book with a 50% deposit". VentureBeat. January 16, 2018. Retrieved November 14, 2019.
  104. "Amsterdam fails to reach deal with Airbnb on holiday rental rules". February 27, 2019.
  105. Mead, Rebecca (April 22, 2019). "The Airbnb Invasion of Barcelona" – via www.newyorker.com.
  106. O'Sullivan, Feargus. "Barcelona Finds a Way to Control Airbnb Rentals". CityLab.
  107. Fox, Kara (June 15, 2019). "The race to stop the death of Venice". CNN Travel.
  108. LaGrave, Katherine. "13 Places Cracking Down on Airbnb". Condé Nast Traveler.
  109. "No extra Dublin City Council staff hired so far to enforce new letting laws". RTÉ. June 28, 2019. Retrieved January 2, 2020.
  110. "Short-term rental restrictions come into effect in Washington DC". October 8, 2019.
  111. "Airbnb wants L.A. to delay enforcing new restrictions on short-term rentals". Los Angeles Times. October 1, 2019.
  112. Conte, Michaelangelo (April 25, 2019). "A closer look at Jersey City's crackdown on Airbnb and other short-term rentals". The Jersey Journal.
  113. Atmonavage, Joe (September 5, 2018). "These 25 N.J. towns have the most Airbnbs. Here's what $100 a night gets you". nj.
  114. Corasaniti, Nick (July 17, 2019). "Airbnb, Under Attack in New Jersey, Seeks a New Ally: Voters" – via NYTimes.com.
  115. Avila, Joseph De. "Airbnb Spends Millions to Fight Jersey City Ballot Measure Curbing Short-Term Rentals". WSJ.
  116. Ferré-Sadurní, Luis (November 5, 2019). "Airbnb Suffers Big Defeat in Jersey City. Here's What That Means" – via NYTimes.com.
  117. Rosario, Joshua (November 6, 2019). "Jersey City voters say 'Yes' to Airbnb regulations in N.J.'s most expensive local referendum". nj.
  118. "Bitterness Remains in Wake of Bruising Airbnb Fight in Jersey City". NJ Spotlight. November 7, 2019.
  119. Carey, Meredith. "Nearly 80 Percent of Japan's Airbnbs Were Just Removed". Condé Nast Traveler.
  120. Bhattarai, Abha; Badger, Emily (July 20, 2016). "Airbnb hires Eric Holder to help company fight discrimination". The Washington Post.
  121. Rollet, Charles (May 3, 2019). "Airbnb listings in China are littered with racist discrimination". Wired UK. ISSN 1357-0978. Retrieved June 9, 2019.
  122. Booth, Kwan (November 2, 2015). "Protesters occupy Airbnb HQ ahead of housing affordability vote". The Guardian.
  123. "Charlemagne: the backlash against Airbnb". The Economist. July 19, 2018.
  124. Westin, Jonathan (June 6, 2018). "Why Airbnb is a serious threat to New York City". New York Daily News.
  125. Branson-Potts, Hailey; Lien, Tracey (November 2, 2015). "Protesters storm Airbnb's San Francisco headquarters a day before vote on regulations". Los Angeles Times.
  126. Katz, Miranda. "A LONE DATA WHIZ IS FIGHTING AIRBNB — AND WINNING". Wired.com. Condé Nast. Retrieved September 20, 2018.
  127. Cox, Murray. "How is Airbnb really being used in and affecting the neighbourhoods of your city?". Inside Airbnb. Murray Cox.
  128. Thompson, Derek (February 17, 2018). "Airbnb and the Unintended Consequences of 'Disruption'". The Atlantic.
  129. Hill, Steven (October 19, 2015). "The Unsavory Side of Airbnb". The American Prospect.
  130. Barron, Kyle; Kung, Edward; Proserpio, Davide (October 5, 2017). "The Sharing Economy and Housing Affordability: Evidence from Airbnb". SSRN 3006832.
  131. Guttentag, Daniel (August 30, 2018). "What Airbnb really does to a neighbourhood". BBC News.
  132. HOLDER, SARAH (February 1, 2019). "The Airbnb Effect: It's Not Just Rising Home Prices". CityLab.
  133. Hamada, Rachel (August 17, 2017). "Concern as Airbnb properties "snowball" across Scotland". The Ferret.
  134. The Times https://www.thetimes.co.uk/article/airbnb-lobby-msps-every-month-bs8scg2r5
  135. Agerholm, Harriet (December 9, 2017). "Airbnb guest finds corpse in garden". The Independent.
  136. Ellson, Andrew (December 9, 2017). "The rotting corpse and other Airbnb horror stories". The Times. ISSN 0140-0460.
  137. Fergusson, Asher (November 30, 2017). "Is Airbnb Safe? We Analyzed 1021 Horror Stories to Find Out". Asher & Lyric.
  138. Bershidsky, Leonid (December 12, 2017). "Airbnb, Like Uber, Needs to Grow Up". Bloomberg News.
  139. Alini, Erica (January 11, 2018). "Review of Airbnb horror stories finds 'multiple dangerous loopholes and scams'". Global News.
  140. Conti, Allie (October 31, 2019). "I Accidentally Uncovered a Nationwide Scam on Airbnb". Vice.
  141. Temperton, James (February 11, 2020). "I stumbled across a huge Airbnb scam that's taking over London". Wired.
  142. "Listings in Disputed Regions". Airbnb. November 19, 2018.
  143. Landau, Noa; Berger, Yotam; Khoury, Jack (November 19, 2018). "Airbnb to Remove Listings in Jewish West Bank Settlements". Reuters – via Haaretz.
  144. Pileggi, Tamar; Magid, Jacob. "Palestinians welcome Airbnb settlement ban as Israel fumes". www.timesofisrael.com. Retrieved June 26, 2019.
  145. Heller, Jeffrey. "Israel to turn to U.S. government over Airbnb removal of settlement..." U.S.
  146. Human Rights Watch (November 20, 2018). Bed and Breakfast on Stolen Land (PDF). ISBN 978-1-6231-36796.
  147. Human Rights Watch (November 20, 2018). "Israel: Airbnb to End Settlement Rentals".
  148. Meixler, Eli (November 20, 2018). "Airbnb Is Removing Rentals in Israeli-Occupied West Bank Settlements Following Criticism". TIME.
  149. Eglash, Ruth (January 30, 2019). "Amnesty urges world's leading digital tourism companies to end listings in Israeli settlements". The Washington Post.
  150. Tarnopolsky, Noga (November 20, 2018). "Israel reacts with anger to Airbnb removing rental listings in West Bank settlements". The Los Angeles Times.
  151. Airbnb won't operate in Israel's West Bank, prompting calls for a boycott, Los Angeles Times, November 19, 2018
  152. Lazaroff, Tovah (November 19, 2018). "AirBNB Caves in to BDS, Removes West Bank Settlement listings". The Jerusalem Post. Retrieved November 20, 2018.
  153. Kershner, Isabel (November 19, 2018). "Airbnb Bans Listings in Israeli Settlements on West Bank". The New York Times.
  154. Class Action Suit Filed in Jerusalem Court against Airbnb, Jerusalem Post, November 23, 2018
  155. Israeli settlers sue Airbnb for delisting West Bank homes, Deutsche Welle, November 24, 2018
  156. "Airbnb reverses ban on West Bank rentals, pledges to send proceeds to aid organizations - National | Globalnews.ca". globalnews.ca. April 9, 2019. Retrieved June 26, 2019.
  157. "Airbnb reverses on delisting Israeli settlements, won't profit off West Bank". Ynetnews. October 4, 2019. Retrieved June 26, 2019.
  158. Ferré-Sadurní, Luis (February 23, 2019). "Inside the Rise and Fall of a Multimillion-Dollar Airbnb Scheme" – via NYTimes.com.
  159. Greenberg, Zoe (July 18, 2018). "New York City Looks to Crack Down on Airbnb Amid Housing Crisis" – via NYTimes.com.
  160. Weiser, Benjamin; Goodman, J. David (January 3, 2019). "Judge Blocks New York City Law Aimed at Curbing Airbnb Rentals" – via NYTimes.com.
  161. "Airbnb and New York City Reach a Truce on Home-Sharing Data" – via www.wired.com.
  162. "Airbnb Starts to Play Nice With Cities" – via www.wired.com.
  163. Smith, Gerry (November 7, 2012). "Airbnb Partners With New York To Provide Free Housing For Sandy Victims". HuffPost.
  164. Pepitone, Julianne (November 7, 2012). "Airbnb launches free housing program for Sandy victims". CNN.
  165. Van Grove, Jennifer (November 7, 2012). "Airbnb helps Sandy victims find free housing". VentureBeat.
  166. "Social Impact". AirbnbCitizen. Airbnb. Retrieved March 4, 2019.
  167. Wang, Amy B.; Wang, Amy B. (January 29, 2017). "Airbnb offers free housing to refugees and others in limbo after Trump's executive order". The Washington Post. ISSN 0190-8286.
  168. "Airbnb offers free housing to those hit by Trump ban". BBC News. January 29, 2017.
  169. Marchildon, Jackie (October 31, 2017). "6 Brands Working Hard to Make the World a Better Place". Global Citizen. Retrieved March 4, 2019.
  170. "Airbnb Community Gives Back Globally". Airbnb. May 25, 2018. Retrieved March 4, 2019.
  171. AP (May 6, 2020). "Airbnb laying off 1,900 employees due to travel decline amid coronavirus pandemic". ABC7 New York. Retrieved June 10, 2020.
  172. Kay, Jeremy (September 16, 2019). "MTV Documentary Films lines up awards run for 'Gay Chorus Deep South'". Screen.
  173. Spangler, Todd (April 18, 2019). "Why Airbnb Produced Documentary 'Gay Chorus Deep South,' Its First-Ever Film (EXCLUSIVE)".
  174. "Movies on TV this week: Sunday, Dec. 22, 2019". Los Angeles Times. December 20, 2019.
  175. Basketball Australia Retrieved 06 February 2019,

Media related to Airbnb at Wikimedia Commons

This article is issued from Wikipedia. The text is licensed under Creative Commons - Attribution - Sharealike. Additional terms may apply for the media files.