Exchange 2007
BES 5.0.x
Hello all,
I'm trying to help a colleague with a technical issue. I apologize in advance for not having all of the information. I'm looking for some advice on where to begin troubleshooting...
When users compose new…
We have a particular user who really likes to send around his V-Card from his blackberry contacts. To do so, he adds himself as a contact in Outlook and then emails the contact card as required. Somehow BES is grabbing his active directory record…
Is it possible to have three diffferent Blackberry devices each one of them configured to access to the same Exchange account (mail, calendar, contacts) via BES?
If I read an email on a BB, the message should be flagged as read on other two, if I…
Recently we upgraded from Exchange 2003 to Exchange 2010. The Exchange 2003 server is still up and active with a handful of users still there we are planning on migrating. Also we have mobile devices and a Blackberry BES server setup publishing to…
Our BlackBerry servers require a password to be set on the device, all traffic between the devices and the servers is encrypted, and in addition, we have set the devices to be encrypted when locked.
Encrypting the content on the devices when locked…
What impact (if any) does changing a primary email address in Exchange have on BlackBerries that are activated on that server?
For example, say I have a primary email address of user@xyz.com and I have a BlackBerry that has been activated with that…
By default when you setup a phone with BPS/BES, all of the messages from that server go into the messages folder, instead of creating a separate icon for that e-mail account. I've found this blackberry KB article that explains how to create a…
BACKGROUND
We are migrating on-premises BlackBerry Enterprise Server/BES 5 (i.e. legacy BlackBerry devices with OS 7 or below) and Exchange servers of an enterprise with multiple domains to Exchange Online and BlackBerry Business Cloud Services/BBCS…
I have recently installed BES 5.0 on a Hyper-V (i know it's not officially supported) 64-bit Server 2008 box with a remote SQL 2005 database. I successfully installed and was able to access the Blackberry Administration Service but was getting…
I've heard the term "BES Router" used from time to time but I don't understand what it is. I tried checking support KB articles on RIM but it still seems a little ambiguous. Can someone please clarify? Is this a service running on a Blackberry…
I need to setup an automated process to create mailboxes on Exchange 2010 and then corresponding Blackberry users on Blackberry Enterprise Server 5.0.3.
The problem is BES only gets an updated Global Address List form Exchange every 24 hours, so if…
I have just migrated mailboxes to a new Exchange 2010 server.
BlackBerry Enterprise Server is not communicating with the new Exchange. I was prompted to enter the usernames & Exchange server name, but BlackBerry is still not communicating with…
I am looking for a way to add users to BES using a script to help automate new user creation process. Is this possible with using any of the resource kits from BlackBerry, or other methods than using the web-based administration? Any help is much…
We have recently installed Blackberry Express Server for our UK Blackberry users (who are on Vodafone, not sure if the network matters)
Our US users have got wind of this and are hoping we can do the same for them. (They're mostly on AT&T)
The UK &…
eI have an issue where all in suddent, all blackberry devices won't sync anymore for calendar. I don't have much on hand experiences with Blackberry environment.
I use Exchange 2010 SP1 with Update Roll up 6 and Blackberry Enterprise Server Express…