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Questions tagged [bes]

Short for Blackberry Enterprise Server.

Short for Blackberry Enterprise Server.

80 questions
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Blackberry 8130 doesn't remember contacts (BES)

I've got a user with an 8130 attached to our Blackberry Enterprise Server who had around 1500 contacts synced to his phone. Now it's only showing 8. I've disabled wireless sync on the phone and in Blackberry Manager, then re-enabled both - the…
elint
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Managing BES Software Configurations

I am having problems with OTA deployment of a bespoke application that we have written. I have read loads of threads elsewhere and I have got mixed help, but for my particular case none of it has really helped. So I thought I would explain my exact…
DaveJohnston
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Syncing Exchange Inbox subfolders to Blackberry

I have a Blackberry user that has organized his Outlook such that he manually sorts mail messages into specific subfolders. Example - |--> Inbox |---->Mail from 2004 ( Subfolder of Inbox ) |--------> Business ( Subfolder of Mail from 2004 ) |-->…
Andrew W.
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Exchange 2003 with Blackberry Enterprise Server causes IMAP messages to disappear and reappear

I'm not 100% sure that this is a problem caused by BES, but it showed up soon after my email account was tied to a Blackberry, so this is my first guess. I get my email from an Exchange server, but I connect to it from Thunderbird using IMAP.…
wfaulk
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Difference between BES SBE and Express?

Can anyone tell me what the difference is between the BES epxress and small business edition is? From what I have read they are both identical in capabilities and also both have a 15 user limit. But the BES express edition is free and comes with 1…
DaveJohnston
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Possible to do cable & wireless syncing with Blackberry Enterprise Server?

Using Blackberry Enterprise Server, is there a way to sync both wirelessly and via the sync cable? As in, can you make contacts sync via the cable and then the calendar and email sync wirelessly? Additionally, if you can sync contacts locally with…
norova
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How to keep corporate Blackberry devices "on time"?

Does anybody know if the BES Server has any option to "provide" the time to the devices on sync? The issue here is, we have users travelling to other Time Zones who are changing the TIME of the BB instead of the TZ, but that's playing havoc with…
JJarava
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BES 5 Upgrade: How do I determine current service pack level?

In Blackberry Enterprise Manager it says our server is at 4.1.6.10, but there is no indication of service pack level. I'm going through the upgrade guide for version 5 and it says we need at least 4.1 SP3 to upgrade. Where can I find this…
Daniel Lucas
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Export Blackberry IT Policy List to plaintext

Is there a possibility to export the Blackberry Enterprise Server 10 IT Policy to plaintext? At the moment I find only ways to export it in an encrypted way and I can't open it afterwards on any other device. I'd like to be able to audit the policy…
user857990
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Troubleshooting basics for BES 4?

I've deployed BES against Exchange 2003, but know very little about it. I now have a problem that is testing the limits of my knowledge. One user recently stopped getting messages on the phone. They appear in the mailbox and seem to be ok in…
Jeff Sacksteder
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Is there any way of getting *old* e mails onto a blackberry?

I've just had to do a warranty replacement on my MD's BlacBerry 8310. The new unit has been set up on our BES and is synchronising without any issues, however the MD has now said he wants to see all of his old e mails on the new device (some going…
Marko Carter
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BES 5.0 and pushing ringer profiles

I've been doing a bit of investigation and I can't seem to figure out if I can push a new ringer profile to my Blackberry users. I have about 45 users connected to BES 5.0. Specifically, I'm trying to create an Extra Loud profile for everyone to…
Dayton Brown
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BESadmin password change

I need to log onto Blackberry Enterprise server but dont have the password. I have done the following: Change the BESadmin password in AD Logon to the BES using the new password Change the password assigned to all the Blackberry Services Stop and…
Wernerv
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Blackberry Enterprise Server 5.0 and SQL server 2008

About to install BES 5.0 and have a SQL 2008 install that I can point it to. It looks like RIM doesn't officially support SQL 2008, only 2005, so am wondering if any server fault peeps have it running and if there are any hiccups. Thanks,
Dayton Brown
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Is the Blackberry "Move Server" command a reliable way to achieve redundancy?

BES supports moving more than one user in a domain to an alternate server as shown in the image below. Does this mean I could achieve some level of redundancy by moving users from one BES server to another? Is this a reliable approach with no…
makerofthings7
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