Scoot

Scoot Tigerair Pte Ltd,[4] operating as Scoot, is a Singaporean low-cost airline which is a subsidiary of Singapore Airlines. It launched flights on 4 June 2012 on medium and long-haul routes from Singapore, predominantly to Australia, China, and India. Initially, Scoot's fleet consisted of Boeing 777 aircraft obtained from Singapore Airlines. The airline began to transition its fleet to the Boeing 787 Dreamliner aircraft from 2015. On 25 July 2017, Tigerair was officially merged into Scoot using Tigerair's air operator's certificate (AOC) but retaining the 'Scoot' brand. With the change of AOC, the airline's IATA code was changed from TZ to TR, and its ICAO code was changed from SCO to TGW, previously used by Tigerair. Its head office is at Singapore Changi Airport.

For other uses, see Scoot (disambiguation).

Scoot
IATA ICAO Callsign
TR[1] TGW SCOOTER
Founded1 November 2011 (2011-11-01)
Commenced operations4 June 2012 (2012-06-04)
HubsSingapore Changi Airport
Focus citiesTaoyuan International Airport
Frequent-flyer programKrisFlyer
AllianceValue Alliance
Fleet size49
Destinations67
Parent companySingapore Airlines
Headquarters4 Airline Road
Changi Airport
Singapore 819825
Key peopleCampbell Wilson (CEO)[2]
Revenue S$1,581.1 million (FY 2017/18)[3]
Operating income S$77.4 million (FY 2017/18)[3]
Profit S$15.7 million (FY 2017/18)[3]
Employees2,051 (FY 2017/2018)[3]
Websiteflyscoot.com

History

2011–2013: Inception
A Scoot Boeing 777-200ER landing at Singapore Changi Airport in 2012

On 25 May 2011, Singapore Airlines announced it would establish a low-cost subsidiary airline for medium and long-haul routes.[5][6] On 18 July 2011, Singapore Airlines announced Campbell Wilson as the founding CEO of the new airline.[7] On 1 November 2011, the airline was named "Scoot".[8] On 4 June 2012, Scoot began its first flight from Singapore to Sydney Airport in Australia. On 12 June 2012, Scoot started flying to Gold Coast, its second Australian destination. On 24 October 2012, Scoot announced that its parent company Singapore Airlines would be transferring the 20 Boeing 787-9 Dreamliners they had ordered for Scoot to replace the current Singapore Airlines fleet of Boeing 777-200 aircraft and help with its ongoing expansion and future growth.[9] Scoot began to consider having a mixed fleet of different variants of the Boeing 787 instead of having an all Boeing 787-9 fleet.[10] On 26 October 2012, Scoot announced that passengers could now purchase "Interline" tickets with Tigerair.[11]

On 31 January 2013, Scoot announced it would increase its fleet by taking delivery of a fifth Boeing 777-200 by the end of May or early June, to add two or three more routes to the network. The airline also introduced ScooTV, an in-flight entertainment streaming service for passengers, and iPads for rent.[12] On 21 March 2013, Scoot announced that it would launch a thrice-weekly connecting flight between Singapore, Taipei and Seoul.[13] The route was the first low-cost flight between Singapore and Seoul, and as part of the launch campaign, Scoot allowed customers to determine the launch fares through a social media campaign.[14] The next day, Scoot announced that the 20 Boeing 787 Dreamliners they have on order would be for 10 Boeing 787-8 and 10 Boeing 787-9.[15] On 12 June 2013, Scoot started its Singapore-Taipei-Seoul flight. On 15 November 2013, Scoot commenced its five-weekly flights from Singapore to Hong Kong, which would increase to daily services in December 2013. Later that December, Scoot commenced its five-weekly flights from Singapore to Perth.[16]

2014–2015: Expansion
Scoot's first Boeing 787-9 Dreamliner, nicknamed Dream Start (9V-OJA), on final approach at Singapore Changi Airport on its delivery flight

In September 2014, Scoot announced that it would introduce the B787-9 in Sydney, Perth and Hong Kong from 29 March 2015.[17] Bangkok and Gold Coast followed in late April, destinations Tianjin Binhai International Airport, Shenyang and Qingdao came in May. On 9 December 2014, Scoot announced it would launch services from Singapore to Melbourne on 1 November 2015, using Boeing 787 aircraft.[18] On 16 December 2014, Scoot announced its new long haul carrier in Thailand, NokScoot, a joint venture between Scoot and Nok Air. The new airline began commercial flights from Bangkok's Don Mueang airport in the second half of 2014. Nok Air owns 51% of NokScoot while Scoot takes the remaining 49%.

On 2 February 2015, Scoot took delivery of the first of 10 Boeing 787-9 Dreamliners.[19] The aircraft entered service on 5 February 2015 and was deployed on the Singapore-Perth route. It was then operated on the Singapore-Hong Kong route the next day.[20][21] As Scoot continues to take deliveries of the Boeing 787, the airline has phased out all six of its aging Boeing 777 aircraft acquired from Singapore Airlines. Scoot would then begin to transition to an all Boeing 787 fleet. On completion of the transition, Scoot would operate a total of 20 Boeing 787 Dreamliners.

In July 2015, parent company Singapore Airlines announced that Scoot suffered an operating loss of S$20 million during the first quarter of the 2015 financial year and achieved a load factor of 81.4%.[22] On 15 October 2015, Singapore Airlines announced that Scoot would replace its existing Singapore to Jeddah service via Dubai and launch direct services between Singapore and Jeddah. The new flights commenced on 1 May 2016 after regulatory approvals.[23] In April 2016, Scoot announced its intention to start flights to three Indian cities: Amritsar, Chennai, and Jaipur, subject to regulatory approvals.[24] Scoot's parent company, Singapore Airlines, would serve the maximum number of 15 cities allowed after the commencement of Scoot's services to the country.[25]

On 16 May 2016, Scoot joined the world's largest low-cost carrier alliance, Value Alliance.[26] On 18 May 2016, Singapore Airlines established Budget Aviation Holdings, a holding company to own and manage its budget airlines Scoot and Tiger Airways following the delisting of Tiger Airways from the Singapore stock exchange.[2]

2016–present: Merger with Tigerair

On 4 November 2016, Singapore Airlines announced that Tigerair would merge into Scoot.[27] The rebranding did not affect the existing joint-ventures Tigerair Australia or Tigerair Taiwan. Tigerair Taiwan is co-owned by China Airlines, which holds 80%, and its subsidiary Mandarin Airlines holding the remaining 20%.

On 25 July 2017, Tigerair was officially merged into Scoot, using Tigerair AOC, but retaining the 'Scoot' brand. With the change of AOC, the IATA code was changed from TZ to TR.[1] Scoot announced that it would launch flights to five more destinations: Harbin, Kuantan, Kuching, Palembang and Honolulu.[28][29] On 1 December 2017, Scoot announced that it will launch flights to Berlin in 2018.[30][31]

Response to 2020 COVID-19 outbreak

Due to COVID-19 travel restrictions, Scoot only flew to two cities in April and May 2020: Hong Kong and Perth.[32] On 20 May 2020, Scoot announced it would expand flight operations in June to six cities: Guangzhou, Hong Kong, Ipoh, Kuching, Penang and Perth.[32]

In June 2020, Scoot announced both of their routes to Europe are canceled, with Athens and Berlin not to resume until at least summer 2021.[33] In July 2020, Scoot announced that they would resume flights to Kuala Lumpur on 1st August 2020 with enhanced health and safety measures.[34]

Corporate affairs

Headquarters

The airline's head office is located at Changi Airport Terminal 3.[35] It operates out of Terminal 1, having moved there on 22 October 2019. [36]

Corporate design

The aircraft are painted in a yellow-white livery.[37] On 11 January 2012, Scoot unveiled its cabin crew uniform with a black and yellow theme, designed by ESTA.[38][39] Following the merger with Tigerair, a new cabin crew uniform with thicker fabric was unveiled.[40][41]

NokScoot
Main article: NokScoot

NokScoot was a Bangkok-based low-cost long-haul airline which was founded in 2015 and is a joint venture of Thailand's Nok Air and Scoot with the latter holding a 49% stake. The airline operates out of Bangkok's Don Mueang International Airport.[42] NokScoot will enter liquidation as of 26 June 2020 as the COVID-19 pandemic worsened. [43]

Alliance
Main article: Value Alliance

On 16 May 2016, Scoot joined Value Alliance, the world's largest low-cost carrier alliance.[26] The new alliance was started alongside Philippines' Cebu Pacific, South Korea's Jeju Air, Thailand's Nok Air and NokScoot, Tigerair Singapore, Tigerair Australia and Japan's Vanilla Air.

Destinations
Main article: List of Scoot destinations

From Singapore, Scoot flies to over 18 countries and over 60 destinations across Asia, Oceania, and Europe.

Codeshare agreements

Scoot codeshares with the following airlines:

Fleet
Scoot Airbus A320-200
Scoot Boeing 787-8
Scoot Boeing 787-9 painted in a special SG50 livery

The Scoot fleet began with Boeing 777-200ER aircraft acquired from its parent airline, Singapore Airlines, reconfigured with a new seating layout and modified (de-rated) engines.[45] The airline had planned to operate a fleet of 14 aircraft by 2016.[46] On 24 October 2012, Scoot announced that parent company Singapore Airlines would be transferring the 20 Boeing 787-9 Dreamliners it had on order to Scoot to replace Scoot's current fleet of Boeing 777-200s.[9]

Scoot retired all six of its Boeing 777-200ERs by August 2016 and moved to an 'all-Boeing 787' fleet, following the delivery of the first of ten Boeing 787-9s on 2 February 2015 and the first of ten Boeing 787-8s in mid-2015.[19][47]

On 25 July 2017, Tigerair was officially merged into Scoot, therefore, all of Tigerair's fleet were transferred to Scoot.

In October 2018, Singapore Airlines converted two of its Boeing 787-10s on order to the Boeing 787-8s, and allocated it to Scoot.[48]

On July 2019, Scoot announced that it was ordering 16 Airbus A321neos.[49]

As of 31 July 2020, the Scoot fleet consists of the following aircraft:[50]

Scoot fleet
Aircraft In service Orders Passengers Notes
J Y Total
Airbus A320-200 26 — — 180 180
Airbus A320neo 3 30 — 186 186[51] Deliveries until 2025.[52]
Airbus A321neo — 16 — 236 236[53]
Boeing 787-8 10 3[54] 18 311 329
21 314 335
Boeing 787-9 10 2[54] 35 340 375
Total 49 52

Cabin

Airbus A320

Scoot's Airbus A320 aircraft offers a single-class economy seating of 180 seats. Each seat measures up to 20.5 in (52.1 cm) in width and has a seat pitch of 28 in (71.1 cm). Seats at the front of the cabin and at the emergency exit rows are known as Stretch seats and have a seat pitch of at least 34 in (86.4 cm).[55]

Boeing 787

Scoot's Boeing 787 aircraft are operated in a two-class configuration, ScootPlus and Economy. The 787-8s that are equipped with a crew rest area for long haul flights have three fewer seats in ScootPlus and three fewer seats in Economy than a regular 787-8.[56]

Wi-Fi connectivity and in-seat power supplies are available on all of Scoot's Boeing 787 aircraft.[57]

ScootPlus

There are 21 and 35 ScootPlus seats on the Boeing 787-8 and 787-9 aircraft respectively. The full leather seats are black in color and are arranged in a 2-3-2 configuration, with fully adjustable headrests and legrests. Each seat measures up to 22 in (55.9 cm) in width, have a seat pitch of 38 in (96.5 cm) and 6 in (15.2 cm) of recline.[58]

Economy

There are 314 and 340 Economy seats on the Boeing 787-8 and 787-9 respectively, arranged in a 3-3-3 configuration.[59] The Standard Economy seats, in plain dark blue, have an 18-inch seat width, and a 31-inch seat pitch. The Super Seats are only available on 787-9 aircraft. They have the same seat width as standard seats at 18-inch, but with 34 to 36-inch seat pitch. The S-T-R-E-T-C-H seats, which are bulkhead and exit row seats in the economy cabin, are also dark blue. Although they have the same 34 to 36-inch seat pitch as Super Seats, because these are bulkhead and exit row seats, there are no seats in front of them, giving them the most legroom space in the economy cabin. Only Super Seats and S-T-R-E-T-C-H Seats comes with a headrest.

Passengers can pick their seats for a nominal fee. Passengers can book the Super Seats for a fee and can pick their seats without any additional cost. Passengers choosing S-T-R-E-T-C-H seats have to pay more compared to the Super Seats.[60]

Scoot-In-Silence

Scoot in Silence[61] is a small cabin with a few rows of seats right behind the ScootPlus cabin. It is advertised to be a quiet zone. Tickets are only sold to travellers aged 13 and above. On the 787-9, all seats in Scoot-In-Silence cabin are either Super Seats or S-T-R-E-T-C-H Seats. On the 787-8, only standard seats and S-T-R-E-T-C-H Seats are offered in this cabin. Seats in this zone cost slightly more than the seats in the main cabin.

Incidents
  • On 6 April 2018, Scoot Flight 634 en route to Hat Yai was escorted back to Singapore by two Republic of Singapore Air Force jet fighters following a bomb threat made by a passenger on board. The threat was a hoax and there were no injuries among the 179 passengers and crew involved. The passenger was arrested and fined $4,500 for breaching the Protection from Harassment Act.[62][63][64][65][66]
gollark: Generalized COME FROM? I like it.
gollark: My language is very trendy and supports `async`/`await` for control flow. `async` can be added to any token whatsoever and does nothing, `await` runs your thing in the background and does not actually wait for it.
gollark: This is proving less easy than anticipated.
gollark: Wait, I can get that very easily, hmmmm.
gollark: If I had a big sample of python code I could use zstd and dictionary mode instead perhaps.

See also

References
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  2. "SIA ESTABLISHES HOLDING COMPANY FOR SCOOT AND TIGER AIRWAYS" (Press release). 18 May 2016. Archived from the original on 19 September 2016. Retrieved 19 May 2016.
  3. "Annual Report FY2017/18 - Singapore Airlines" (PDF). Singapore Airlines.
  4. "Singapore Air Operators". www.caas.gov.sg.
  5. "Singapore Airlines announces low-cost carrier". Business Traveller. 25 May 2011. Retrieved 21 April 2016.
  6. "SIA forms new subsidiary company for proposed low-cost airline". Channel NewsAsia. 17 June 2011. Retrieved 21 April 2016.
  7. "SIA names CEO of its new low-fare carrier". Scoot (Press release). 18 July 2011. Retrieved 22 April 2016.
  8. "SIA unveils long-haul budget carrier". Channel NewsAsia. 1 November 2011. Archived from the original on 3 November 2011. Retrieved 7 September 2019.
  9. "Singapore Airlines in $7.5 billion Airbus deal". Reuters. 14 October 2012. Retrieved 24 October 2012.
  10. "Scoot to consider a mixed 787 fleet". FlightGlobal. 25 October 2012. Retrieved 9 December 2014.
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  12. "Scoot airlines to increase fleet, expand routes". Channel News. 31 January 2013. Retrieved 1 February 2013.
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  18. "Scoot to launch Melbourne flights". Aus BT. Retrieved 21 April 2016.
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  21. "Scoot begins new chapter as Singapore Airlines long-haul LCC subsidiary takes first 787". Centre for Aviation. Retrieved 1 February 2015.
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  33. routesonline.com - Scoot removes Athens / Berlin schedule from July 2020 11 June 2020
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  35. "Contact Us". www.flyscoot.com.
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  39. "Scooting Around Singapore!". Mynewsdesk.
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  41. Manjur, Rezwana. "Scoot unveils new tagline and campaign as it bids farewell to Tiger". Marketing Interactive.
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  54. http://active.boeing.com/commercial/orders/displaystandardreport.cfm?cboCurrentModel=787&optReportType=AllModels&cboAllModel=787&ViewReportF=View+Report
  55. "A319 & A320 SEAT PRODUCT INFORMATION" (PDF).
  56. "B787 SEAT PRODUCT INFORMATION" (PDF).
  57. "Wi-Fi". www.flyscoot.com.
  58. "ScootPlus". www.flyscoot.com.
  59. "Scoot Economy Class". Scoot. Retrieved 21 April 2016.
  60. "Scoot ancillaries". Scoot. Retrieved 21 April 2016.
  61. "Scoot launches Scoot in Silence". Scoot (Press release). Retrieved 21 April 2016.
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  65. "'Calm' on board Scoot flight TR634 despite alleged bomb threat: Eyewitness". Channel NewsAsia. Retrieved 6 April 2018.
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