Server Fault Stack Exchange
Server Fault Stack Exchange

Questions tagged [knowledge-base]

15 questions
3
votes
1 answer

KB2494088 Always Fails : How to get it to install (or stop trying to)?

I have a problem where KB2494088 (a SQL Server 2008 R2 patch) continually fails to install when I reboot my system. Downloading the manual patch and trying to apply it says: The SQL Server patch package is part of a general distribution release…
Peter K.
  • 80
  • 5
  • 17
3
votes
7 answers

What's the strategy to implement a "knowledge base" in my company

In my current work we think we can get benefit from having a knowledge base, so the next time someone has a question/problem etc, that base can be consulted and an answer will show up. Also, it will reduce the risk from having people leaving the…
OscarRyz
  • 384
  • 1
  • 7
  • 15
2
votes
1 answer

I'm asked to install KB4461614 (MS Office 32 bit) even though my computer is 64bit, why is that?

KB4461614 came out on Jan 8, 2019. It is a security update for MS-Windows Office 32 bits. Only my computer is MS-Windows 64 bits. Not only that, I never installed MS-Office, not even the free version. Why would the OS ask me to install that patch?
Alexis Wilke
  • 2,057
  • 1
  • 18
  • 33
2
votes
1 answer

Is KB2641690 required on W2K3 running IE6

KB2641690 is an update to the Microsoft Untrusted Certificate Store but it not detected as required by MBSA. It is not installed on my machine and does not appear to be superseded by anything. Any ideas?
FrinkTheBrave
  • 333
  • 2
  • 4
  • 13
2
votes
1 answer

When Microsoft Security Updates are "re-released" is the most recent patch cumulative?

While trying to script deployment of .msu's I realized that certain KB articles had multiple releases. One example of this is KB2524426. KB2524426 was released May 2011 and re-released June 2011. There are similar other re-releases…
Randolph
  • 135
  • 4
2
votes
1 answer

Open-source HelpDesk solution for Windows?

I'm looking for an open-source HelpDesk solution with the following features: CAS or direct AD integration Different priorities for different tickets KB generation (from tickets and manually) Email support (create, reply via email) Client can view…
A T
  • 397
  • 1
  • 4
  • 15
2
votes
1 answer

Best open-source HelpDesk software?

Good morning, I'm currently researching 3 different open-source HelpDesk solutions, and am interesting in hearing your experiences with them, to help me decide which to implement in a small-sized IT environment. The ones I'm comparing are: Request…
A T
  • 397
  • 1
  • 4
  • 15
1
vote
2 answers

Best practices for keeping/curating organizational ops knowledge

This is a somewhat broader question about a topic I think every organization/business is running into once there's more than one DevOps person: How to keep and curate organizational operations knowledge so that it remains up-to-date, easily…
CDO DevOps
  • 151
  • 5
1
vote
1 answer

Windows Update - translate Update GUID until Update "Microsoft KB" Number?

Am troubleshooting a complete windows update failure - on a brand new install, standalone Windows 2012 Server Essentials. Zero config, no existing infrastructure, "straight out of the box" setup. Windows Update never gets going at all - but strangly…
Mtl Dev
  • 767
  • 7
  • 14
1
vote
1 answer

Do I install KB2600088 on the developer's machine or the web server?

Whilst trying to find the solution to a problem on one of my UAT servers which prevented IE10 from working with our ASP.NET app, I found an excellent article by Scott Hansleman explaining how to fix it. One of the developers followed the…
Jonathan
  • 135
  • 7
1
vote
1 answer

Cant install KB 980368 "The update is not applicable to your computer"

I'm trying to install KB 980368 A update is available that enables certain IIS 7.0 or IIS 7.5 handlers to handle requests whose URLs do not end with a period on a new Windows 2008 R2 server, but no matter which of the download packages I try, they…
JK01
  • 339
  • 2
  • 7
  • 16
0
votes
2 answers

Where to find KB2619234

I am struggling to get an Exchange 2013 running on a Windows 2008 R2. Actually I am following the steps from here: https://www.prajwaldesai.com/how-to-install-exchange-server-2013/ Well, the installer really complains about not having kb2619234.…
ZorgoZ
  • 119
  • 5
0
votes
1 answer

What are the ways/tools to compare 2 Windows installations and their KB updates?

I have a list of machines, some machines throw System.Runtime.InteropServices.Marshal.ThrowExceptionForHR upon doing Windows Management Object's query, select Name, State, Started, Status from Win32_Service I suspect it is due to different KB…
NileshChauhan
  • 103
  • 2
0
votes
1 answer

Creating a HTML index of documents (PDF,PS) for a knowledge base

I've been looking for a command line / Linux-friendly "index" generator. I want to load PDF, PS, DOC and other documents and generate a static (X)HTML frame-based interface, as a knowledge base of sorts. Essentially I will rely on the individual…
soze
  • 101
  • 2
0
votes
1 answer

Name a knowledge base system with a good export feature

We are looking to create a knowledge base system in our regional office. We have tried to convince the national office to purchase add-ons to our help desk software, but so far it has fallen on deaf ears. If we begin our own KB, the last thing we…
MrChrister
  • 325
  • 3
  • 14