InterCall

InterCall, a subsidiary of West Corporation, is the largest conference and collaborations service provider in the world, and a provider of global cloud-based unified communications services. The company claims a customer base of over 2.9 million unique conference leaders in more than 65,000 organizations and 83 of the Fortune 100.[1]

InterCall
Subsidiary
IndustryTelecommunications and Web conferencing
Founded1991
HeadquartersChicago (United States)
Area served
Chicago, Illinois
Canada
Mexico
Latin America
Caribbean
United Kingdom
Ireland
France
Germany
Australia
New Zealand
China
India
Hong Kong
Singapore
Japan
Key people
Scott Etzler (President)
RevenueUS$2.69B (2013)
Number of employees
Approx. 4000
ParentWest Corporation
WebsiteInterCall.com

InterCall is headquartered in Chicago, Illinois, and maintains a strong U.S. presence, including four call centers and 26 sales offices, is bolstered by operations in Canada, Mexico, Latin America, the Caribbean, the United Kingdom, Ireland, France, Germany, Australia, New Zealand, China, India, Hong Kong, Singapore and Japan.

History

Founded in 1991 as a subsidiary of ITC Holding Company, InterCall offers telephony, messaging, conferencing and collaboration tools for businesses of all sizes.[2]

In 2013, the company executed 25B minutes in conference calls globally and contributed to over $2.6B in revenue (West Corporation)/$1.069 (UC segment).[3]

InterCall was acquired by West Corporation in 2003, beginning a period of rapid growth and acquisition. From 2003 to 2009, InterCall purchased ConferenceCall.com, Raindance, ECI Conference Call Services, Sprint Conferencing, Stream57, Genesys Conferencing, Corvent, POSTcti, SKT BCS, Unisfair and Smoothstone.[4]

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See also

References
  1. "2011 Top 10 Web Conferencing Software Report - InterCall Review".
  2. http://www.intercall.com/files/InterCall_PressKit.pdf
  3. http://files.shareholder.com/downloads/WTSC/3163615583x0x741738/4B064ABB-F44C-4909-A7BE-CA80526CE21E/2013_Annual_Report.pdf
  4. http://investor.shareholder.com/west/releases.cfm?Year=&ReleasesType=General&PageNum=1
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