NTFS drive not working

0

I copied some files from another computer to my western digital external hard drive and then after I connected it to my PC Windows can't recognize my NTFS drive.

A few month ago I changed partions to have 1 NTFSdrive and 1 FAT32 drive. The FAT32 drive is good but windows does not show my NTFS drive neither Ubuntu.(gparted says it's file system is broken or something like that error!)

enter image description here

Sina Moradi

Posted 2015-03-22T17:00:46.950

Reputation: 13

This is probably a clue: "(gparted says it's file system is broken or something like that error!) " – Xavierjazz – 2015-03-22T17:12:22.123

so what can i do? can i recreate ntfs filesystem without losing data? because i can't access my files to backup them – Sina Moradi – 2015-03-22T17:13:50.427

here a picture from gparted, please someone help me with this craplink

– Sina Moradi – 2015-03-23T20:03:57.173

i did not run any of these software: testdisk or chkdsk /f, what should i do? – Sina Moradi – 2015-03-23T20:07:11.260

You should run chkdsk/f as suggested. Once that's done and you have restored access to your files it's not bad to run WD DLG to test the HDD health http://products.wdc.com/support/kb.ashx?id=6krRkb .

– Techpumpkin_WD – 2015-03-24T15:08:13.047

chkdsk did not worked – Sina Moradi – 2015-03-25T12:53:03.400

Answers

1

According to the screenshot you linked to, gparted is telling you:

Warning:
ntfs_mst_post_read_fixup_warn: magic: 0x44414142 size: 1024 usa_ofs: 24474 usa_count: 46079: Invalid argument
Record 0 has no FILE magic (0x44414142)
Failed to load $MFT: Input/output error
Failed to mount '/dev/sdc1': Input/output error
NTFS is inconsistent. Run chkdsk /f on Windows then reboot it TWICE!
The usage of the /f parameter is very IMPORTANT! No modification was made to NTFS by this software.

Unable to read the contents of this file system! Because of this some operations may be unavailable. The cause might be a missing software package. The following list of software packages is required for ntfs file system support: ntfsprogs / ntfs-3g.

This appears to me to be clear signs of file system corruption. Maybe the disk was unplugged before the system had finished writing data to it, or maybe there is some physical problem with the disk itself. The latter can happen if the disk is exposed to sudden vibration or accelleration while working.

You'll also notice that the warning message gives you a clear course of action: "Run chkdsk /f on Windows then reboot it TWICE!"

I would recommend that you do that, and once you have done that, retry the operation. If it still doesn't work, consider copying the data elsewhere, reformatting the partition and copying the data back onto it. Remember that Linux NTFS support is still somewhat spotty and may have rough edges; for interoperability, unless you absolutely need the ability to store files >4GiB in size, you're probably better off using FAT32.

a CVn

Posted 2015-03-22T17:00:46.950

Reputation: 26 553

yes. i get it.i will do that, but my main problem is that i can't access any of my files, so how backup them? (i will check with chkdsk /f and write the result asap here, please stay with me!) – Sina Moradi – 2015-03-24T10:38:34.063

chkdsk /f did not worked for me.what should i do now? – Sina Moradi – 2015-03-25T12:52:51.267

how can i use testdisk for this? is there a damaged ntfs recovery guide? – Sina Moradi – 2015-03-25T12:53:38.943

@user22669 That does not request clarification or suggest improvement to this particular answer. If you have further questions based on what this has uncovered, please ask a new question. Also see the data-recovery, partition-recovery, file-recovery and hard-drive-recovery tags.

– a CVn – 2015-03-25T12:58:02.687