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I have Windows 7 laptop. I can not access facebook and youtube. It is a office laptop and Symantec Antivirus is installed with centralize management. If I ping both the site like : ping www.youtube.com or ping www.facebook.com It refers to 127.0.0.1
C:\Windows\System32>ping www.facebook.com
Pinging www.facebook.com [127.0.0.1] with 32 bytes of data: Reply from 127.0.0.1: bytes=32 time<1ms TTL=128 Reply from 127.0.0.1: bytes=32 time<1ms TTL=128 Reply from 127.0.0.1: bytes=32 time<1ms TTL=128 Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Ping statistics for 127.0.0.1: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms
In Host file I have checked it does not have entries for both sites.(no entry at-all) Is there any other location to specify these ips for these sites?
Other colleagues can access these site. And my office desktop engineers are not able to answer this question. my employed have not blocked these sites; and most important even if i am not loged-in on my employer network and I am using data card still laptop behaves ex explained above. – Digambar – 2014-05-15T13:23:45.047
Try to clear your dns cache with the command ´ipconfig /flushdns´. Or do you have a device in tethering mode? If so, disconnect that tablet, smartphone or device and try again to run ´ipconfig /flushdns´ and then try to access Youtube or Facebook – Dave – 2014-05-15T13:36:42.227
ipconfig /flushdns did not worked. and laptop is not in tethering mode. – Digambar – 2014-05-15T13:41:35.773
1As a workaround, you can make an entry for both websites in your host file. So '173.252.110.27 www.facebook.com' and next line '173.194.65.93 www.youtube.com'. Try if you are able to reach www.youtube.com or www.facebook.com after that. Apart from that, you can also try to use another browser and restart your pc just as part of common issue-solving. – Dave – 2014-05-15T13:54:44.823
Thank you very much Dave. adding entry to host file worked. Google IPs keep changing I have tried this solution for ip 74.125.236.41; but that time it did not worked. Actually I want to access videos on https://aws.amazon.com/ which embedds youtube video. But your trick worked. I can see these videos now.
– Digambar – 2014-05-15T14:00:55.780Nice that it is working! Could you mark my answer as best answer? Thanks! – Dave – 2014-05-15T14:42:36.977