0
I am trying to create a new site with a given test.*.net subdomain for a client. I created the web app in Azure and gave them the IP address that the azure said to give and they somehow linked it because when I do an nslookup, it shows the Azure IP address
But when I go into Custom Domains and try to link it, I get the error "No CNAME records were found. Please add a CNAME record pointing to test[mysite123].azurewebsites.net". I believe they didn't properly follow all of the steps as outlined here but what do I need to tell them to do specifically because I already asked them to add a CNAME record and it looks in nslookup like they did something but Azure still is not happy.
Any help would be greatly appreciated! Thanks!
Dan Csharpster
Posted 2017-08-01T19:19:27.057
Reputation: 129
DNS changes take time to propagate. Its possible it simply takes a bit longer. How quickly after they made the changes did you try it? – LPChip – 2017-08-01T20:03:35.227
I'm aware of the time lag. Sorry, I should have mentioned more info about that. I read to allow up to 48 hours to allow them to propogate but it has been about 4 days now, so I think we can rule that out as a culprit. – Dan Csharpster – 2017-08-02T03:14:06.320
@DanCsharpster If possible, could you share your Domains CNAME settings in your question. Of course, remove sensitive information. – Shui shengbao – 2017-08-02T07:02:12.853
I'm not sure how to do that without sharing my client's sensitive info, like their actual domain name and such. I could DM it to you. – Dan Csharpster – 2017-08-02T14:42:27.410