Questions tagged [telephony]

Telephony is the science of translating sound into electrical signals, transmitting them, and then converting them back to sound; that is, the science of telephones. The term is used frequently to refer to computer hardware and software that performs functions traditionally performed by telephone equipment. For example, telephony software can combine with your modem to turn your computer into a sophisticated answering service.

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What alternatives do I have for telephony if my LEC says the Central Office has an issue?

In our New York office we've been waiting for almost a month for Verizon Business to repair a problem at our local CO. They keep saying that the damage from Hurricane Sandy was so extensive that they can't get the CO back in shape. The date keeps…
Peter Grace
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What are some potential uses of Asterisk (PBX) for a "power user"

So I read a lot of good things about Asterisk. I am not however looking to run a call center or small business setup. I am still interested what potential uses it has for me as a "power user" and what features I could harness for my communication…
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How should I structure a VoIP phone system?

I'm going to be setting up VoIP for a small business that is expected to grow rapidly. I don't really understand much about VoIP other than it's a telephone system that works over a regular network (intranet/internet) rather than over the POTS. My…
Max Schmeling
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Send emails to phone as phone calls

I have automated monitoring systems running on servers. These successfully send out emails on a great variety of server conditions. My issue is that if a server problem happens in the middle of the night, I am unlikely to see the email until the…
user5065
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Cheap VoIP Phone Recommendation

I'm looking for an inexpensive corded VoIP phone for my home office that supports SIP. I've been using an old Cisco 7905G with SIP firmware but I'm concerned about security considering that it's REAAALLLY old and has been unsupported for several…
Mike B
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Does anyone know a good Website comparing all the PBX/IP telephone solutions?

I'm looking for a good website dressing a comparative analysis of the most popular telephony solutions resellers (Cisco, Avaya, Siemens, Microsoft, etc...). I already found a very nice work comparing Cisco and Avaya, but it's not all. What is…
waszkiewicz
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VOIP Codec Preference

Do any of you have a preferred codec for VOIP traffic? I guess this is another case where the answer varies depending on use case, equipment, topology, etc... I'm trying to find an optimal codec to use for remote users telecommuting at home into an…
Mike B
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Audio Conferencing Solutions

I need to re-evaluate our phone conferencing vendor / package. Not having managed this particular service in the past, would anybody care to share what kind of companies/offerings are out there that you've encountered? Throwing out some points of…
Kara Marfia
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Asterisk WaitForSilence NEVER detects silence

I am trying to use my dialplan to play recordings with WaitForSilence to make sure it wait until the person is done speaking or the message is left on voicemail. However, it doesn't seem to wait for 5 seconds of silence. Even if I'm talking it will…
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Why does asterisk (and other systems) feel the need to regenerate in-call DTMF?

I am using Asterisk to interact with analog telephony devices that can be programmed and tested with DTMF interaction. Some of these guys speak rather quickly. Too quickly, you could convincingly argue; I'd be right with you there. And yet,…
zigg
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Accept calls on external cell phones - FreePBX Distro

We installed FreePBX distro last week and configured it so that when someone calls in, it goes to all the phones so someone here can answer the call. After trying all the internal extensions, it rolls over to a ring group with Zach's cell phone…
Matt
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Monitor outgoing calls on Panasonic PBX

As system administrator I need to maintain a PBX (telephone exchange systems) in our company. Now I need to show management statistics of outgoing calls through the PBX so they can control users and costs. We are using Panasonic TDA exchange…
adopilot
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How to add more incoming/outgoing lines capability to Asterisk?

We have 4 people call us from around the country at once and it causes our phones to be busy. We want to be able to have at least 8 people call us at once without anyone getting the busy signal. There will almost always be people calling each other…
Matt
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How do you set up speed dial on Polycom IP6000 phones?

Basically I would like speed dial on this so I can press 1 and it will dial 101 AND I can press 2 and it will dial 555-555-5555. Is there a way to do this?
Matt
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Asterisk Environment

I'm interested in building a small Asterisk environment to explore Asterisk. I understand that these are multiple questions, but considering how closely related these are to each other, I decided to ask them as one question. If I need to, I'll…
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