Questions tagged [polycom]

25 questions
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How can I disable the audible MWI on Polycom phones?

By default, when a Polycom VoIP phone has a voicemail message waiting, it both lights the MWI light, and plays a sound every several minutes. I've never met a more self-important feature in a phone, ever. How can I make that sound go away, forever?
Jeremy Wadhams
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Linux DHCPD Mac-Address based Groups

Our Current DHCPD.conf looks like the following. subnet 10.0.32.0 netmask 255.255.255.0 { range 10.0.32.100 10.0.32.254; option subnet-mask 255.255.255.0; option broadcast-address 10.0.32.255; option…
grufftech
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1 answer

Polycom IP 650 Custom display

I've been googling all over the place and haven't found a good way to do this. I'm hoping that someone out there has done something like this. I have Polycom 650's and 331 deployed to my users via a FreePBX (Asterisk) server. Works like a champ. …
Dayton Brown
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Lync and conference phones - do all clients need phone numbers?

Bear with me here - very new when it comes to Lync :) We have a very simple installation up and running right now, with only Lync software clients installed. I've now been requested to install two Polycom CX3000 conference phones. It looks like…
pauska
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How do you set up speed dial on Polycom IP6000 phones?

Basically I would like speed dial on this so I can press 1 and it will dial 101 AND I can press 2 and it will dial 555-555-5555. Is there a way to do this?
Matt
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Sonicwall settings for Polycom TFTP

I'm switching our VoIP phones (Polycom 301s and 501s) to our data network. They were previously segmented to their own network. This means disabling the DHCP on the Trixbox (Asterisk) server and configuring the Sonicwall TZ 210 DHCP to indicate that…
Michael Glenn
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Getting VLAN to work between Polycom VVX phones and Cisco SG300 Switch

I followed instructions listed here --> https://community.polycom.com/t5/VoIP-SIP-Phones/FAQ-Utilizing-VLAN-s-with-Polycom-phones/td-p/38100. But came up short. So I have computers (VLAN 1) and these patch into the bottom of Polycom VVX phones,…
gregarican
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Trying to get a Polycom CX600 phone to work with Lync 2013 server/client

I'm currently trying to setup a Polycom CX600 to test the operability with Lync. We have been using Lync for several months, but only really using the IM aspect. I didn't set the Lync server up initially but am trying to troubleshoot where the…
Don
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Polycom Not Registering against Asterisk

We have several Polycom 301s in the office along with 501s, 601s and SoundStation 4001s. Recently several of the 301s and a 4001 have stopped being able to register against Trixbox/Asterisk server and additional phones are starting to exhibit this…
Michael Glenn
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Is there a way to get an "extension board" for a Polycom IP6000 phone?

I don't see any for sale, but is there a way to get one hooked up to it? Basically, I need 15+ speed dials. Something like this would be great, but for the Polycom instead of…
Matt
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Polycom HDX7000 & Mac Lync 2010: Video call invitation was not accepted

We have a Lync 2010 server set up along side a Polycom HDX7000 which acts as a Lync endpoint. This works well for Windows Lync users who can dial and have video conferences with the device. When a Mac client attempts to connect a connection is made,…
Antitribu
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Polycom VVX500 not picking up provisioning server

The company called us regarding needing assistance with setting up a phone line they haven't used in a while Polycom line was initially using a USB wifi dongle so we requested to connect it directly to ethernet LAN line. Issue persists. Tried…
Fran
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PoE network (Sonicwall + Cisco) resets when Polycom SIP phones register

We use Polycom 335 and 550 SIP phones in our office and a mix of Sonicwall, Cisco, and Unifi hardware. We're switching SIP providers. Whenever we update any phone's boot server and have it register with our new provider, it works, but for 2-3…
Matt
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Delays in content sharing from Macs for Polycom/Skype for Business integrated VTC calls

Apologies for the novel, doubly so if this is not the right place. This issue is at the intersection of a lot of different technologies and it's been perplexing both us and our vendors. I'm working on troubleshooting a curious issue with our VTC…
0
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3 answers

Polycom SoundPoint IP 4000 won't power on. How to isolate power supply?

I have a Polycom SoundPoint IP 4000 SIP conference phone that has sat unused in a box for a number of years. Today, I pulled it out of the box and powered it on with the conference power supply only to find that the speaker clicks, the red LEDs…
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