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Questions tagged [elastix]

Elastix is a unified communications server software that brings together IP PBX, email, IM, faxing and collaboration functionality. It has a Web interface and includes capabilities such as a call center software with predictive dialing.

23 questions
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Asterisk IVR setup: disallow direct dial for some extensions?

We've got PBX to configure. It's based on Elastix 2.4.0, freePBX 2.8.1 and Asterisk 1.8.20.0. Currently we have a setup for inbound calls like that: Inbound call > Announcement (30 sec) > IVR (no sound, for extension dial only, 5 sec) > Queue (for…
user2838376
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Asterisk inbound trunk unauthorised without allowguest=yes

I am trying to configure an Asterisk (Elastix) box to receive SIP calls from a provider without requiring allowguest=yes to be enabled in sip.conf. Basically the SIP trunk provider uses multiple IPs to send the calls to our PBX and so without the…
justacodemonkey
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Having trouble with one way adio on an asterisk sip phone

I have an asterisk server (Elastix on CentOS 7) that I am currently running in Amazon Web Services. The server works great and clients can connect without issue using a stun server. However I have several Digium phones (D-50) that I need to…
Joel Lewis
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How to configure a custom context/dial plan for incomming calls in Elastix/FreePBX?

I would like to know how set a custom context from the extensions.conf file, to deal with the incoming calls in Elastix/FreePBX? I have developed a custom dial plan called [my-custom-incoming1] and I would like it to be called form every incoming…
Pedro Perez
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Asterisk Confbridge conference. How to avoid eavesdroppers?

Trivia: I'm trying to implement a conference call management functionality on my Elastix server. The original problem was in the Elastix's unability to invite all participants in the conference via web interface. I found up that I can use…
Roustikov
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send fax with Elastix and Hylafax

I need help getting around "Unknown problem" while I am trying to send faxes using Hylafax and Elastix. I have an elastix 4.0 inside a VM, calling outside and inside the box is working great, using zoiper from a pc in the network. I need to send…
cornel
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Elastix 2.5 - Change settings via WEB GUI does NOT take effect

My PBX system is currently running Elastix 2.5, which has been installed & configured about three months ago. For maintaining purpose, I have used etckeeper to tracking changes in /etc folder, included asterisk folder, which is located Elastix's…
xuansamdinh
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How to configure Hylafax to send faxes to folders?

At my current job, we have an established phone/fax system that uses Elastix on top of FreePBX and Hylafax. The guy who set it up did so by himself (a former employee we still have on contract as needed), and many attempts to request information on…
Chance Carter
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Elastix "asterisk -r" command not working "-bash: asterisk: command not found"

I'm having trouble administering the current version of Elastix from the command line on a CentOS 6.3 box. I believe the command I'm look for is asterisk -r however I cannot figure out how to access the command line tools on this box as that command…
HAL9000
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elastix cdr stop working

CDR was working before 19 march. Unfortunately i dont remember what kind of changes i made to configuration, but this exactly not changes to CDR config. elastix 2.4.0 asterisk 11.7.0 mysql 5.0.95 elastix*CLI> cdr show status Call Detail Record…
dreddko
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exit: 1 [FATAL] Unable to connect to Asterisk Manager from /var/lib/asterisk/bin/retrieve_conf, aborting

I am struggling with this error after an Elastix upgrade: exit: 1 [FATAL] Unable to connect to Asterisk Manager from /var/lib/asterisk/bin/retrieve_conf, aborting From what I can see the manager is running: [root@elastix3 asterisk]# telnet localhost…
Eugene van der Merwe
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Elastix eFax Unicode support

We are using Elastix as an eFax system, the issue is that when trying to send Arabic text it appeas as "????". The issue appears to be in converting the text to postscript, Elastix uses HylaFax as virtual Fax and Hylafax uses: /usr/sbin/textfmt -B…
MohyedeenN
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DTMF Detection in Asterisk PBX

I have an asterisk server as IP PBX. I have created an Auto-Attendant for my company and asking users to enter desired extensions when they call. The problem is that when the message is playing and user enters the digits on his/her phone, some of…
Pooya Yazdani
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Traffic Forward to Specific gateway (Elastix - CentOS)

I need the information regarding multiple interface card. My Scenario is: Eth0: 172.X.X.X / X.X.X.252 GW 172.X.X.105 Eth1: 192.168.X.X / X.X.X.0 GW 192.168.1.1 My Requirement is that: Eth0 traffic out/in gateway 172.X.X.105 Eth1 traffic in/out…
Si Khan
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FAILED status in Elastix Reports

Please i want to know what is failed status means in the CDR report in Elastix, i to know if failed status mean that the call is dropped because the agent wasn't registered or the voice mail is full that's why we got failed status, Please advice.
ahmed saad
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