We have a MSA60 connected to a P812-controller in a DL360 G6-server, and I've been trying to update the MSA60 to version 2.28 for about 2 weeks now using different methods but to no avail.
What has been tested so far:
- Offline update via HP SUM from Service Pack for ProLiant 2017.04
- Offline update via HP SUM from Smart Update Firmware DVD 10.10
- Offline update via HP SUM from Smart Update Firmware DVD 9.30
The following versions are installed:
- DL360: CentOS 7
- P410i-controller: 6.64
- P812-controller: 6.64
- MSA60: 2.18
What is happening is that I boot with a medium, open a terminal and try to install the update
$ cd /mnt/boot/hp/swpackages $ ./CP013530.scexe -q
And I get the following output:
Service Pack for ProLiant 2017.04
HP Enclosure ROM 2.28 Flash No devices updated
Smart Update Firmware DVD 10.10
HP Enclosure ROM 2.28 Flash
Smart Array controller in slot 0 - something about no update needed
No devices updated
Smart Update Firmware DVD 9.30
HP Enclosure ROM 2.28 Flash
Smart Array controller in slot 0 - something about no update needed
Smart Array controller in slot 3 - something about no update needed
No devices updated
Slot 0 is the P410i and slot 3 is the P812
Other things I've tried
- Downgrading the P812 to 5.56
- Disabling the P410i in BIOS
- Disconnecting all drives from the MSA60
- HP SUM graphical update (9.30, 10.10 and 2017.04)
- 4 different updates (from disks and downloaded from hp)
- Switched port of MSA60 in P812 from 4 to other ones
- Changed SAS-cable
- Restarted chassis several times
The installation mediums are made with the HP USB Key Utility into a USB-stick.
The backplanes and midplane of the MSA60 are "new" enough as mentioned in https://support.hpe.com/hpsc/doc/public/display?docId=c01361896
I have sniffed around the HPE-forum which didn't help me enough, and I am now running out of ideas. Any advices?
