At my work we use Sendgrid to send automatic e-mails to the users of our platform. Since a couple of days the e-mails are going to spam on hotmail.com & outlook.com. This is weird because the DNS settings (DKIM & SPF) are correct & the e-mail headers also give me no sign why it should be marked as spam.
Even the spamfilter itself says it isn't spam
Below I've put several of the headers:
- Authentication-Results
- spf=pass (sender IP is 208.117.55.132) smtp.mailfrom=platformmail.secretview.nl; hotmail.com; dkim=pass (signature was verified) header.d=secretview.nl;hotmail.com; dmarc=bestguesspass action=none header.from=secretview.nl;
- DKIM-Signature
- v=1; a=rsa-sha1; c=relaxed/relaxed; d=secretview.nl; h=content-type:from:mime-version:to:subject; s=s1; bh=G9ItZEcyujTsrHF9IzImCn29pmw=; b=XUwb1SnsU65OlJRtQKQpuJqrkqEIw 9OfiHwo2lioUwy1YLSQqPGFx3c4STtvV4s6H2VOuE86wqWOLo34j1xo9QNjvFatl F5xELtRl13sqnWdScPMaU9EKqi/1zDxHlVxq1RpulfgVCjqhi6PWYGPkW354fgRq NShjYMcFSspwjA=
- X-Forefront-Antispam-Report
- EFV:NLI;SFV:NSPM;SFS:(98901004);DIR:INB;SFP:;SCL:1;SRVR:SN1NAM01HT089;H:o1.f.az.sendgrid.net;FPR:;SPF:None;LANG:;
- X-Microsoft-Antispam
- BCL:3;PCL:0;RULEID:(5000109)(4604075)(4605076)(610169)(650170)(651021)(8291501071);SRVR:SN1NAM01HT089;
- X-MS-Exchange-Organization-PCL
- 2
- X-Exchange-Antispam-Report-Test
- UriScan:(269995582827781)(86561027422486)(231433314529491)(194151415913766)(64217206974132);
- X-Exchange-Antispam-Report-CFA-Test
- BCL:3;PCL:0;RULEID:(444111536)(1540499029)(595095)(82015058);SRVR:SN1NAM01HT089;BCL:3;PCL:0;RULEID:(100000803101)(100110400095);SRVR:SN1NAM01HT089;
- X-MS-Exchange-Organization-SCL
- 1
If you want any other headers, just ask