Displaying an Business 2 or Notes field in Outlook contact card company wide?

Question

A manager in our organization wants a quick and easy way to see a person's extension number when he looks at the contact card from office (the small one that appears when you hover or a name not the full card) but does not want it as part of the normal office number. Looking inside of Active Directory I did not see any where to add an explicit extension and no place looked to be appropriate for that. As a test I added my extension to the "other" telephone number as well as the "Notes" fields and I can see those pop up in the full contact card information window on the Phone/Notes tab but I don't see them in the quick info window. What is the easiest/best way to get out extensions listed as an additional field?

Answer 1

In AD Users and Computers, use the Attribute Editor to populate a field with the user's extension.

Edit: To enable Attribute Editor:

• Open AD Users and Computers
• Click View -> Advanced Features (make sure it is selected)
• Now "Attribute Editor" will be a tab when you select "Properties" on an AD User

Here's a couple attributes you may want to use:

AD Attribute | Outlook Field

• telephoneNumber | Business
• otherTelephone | Business 2 (recommended)
• facsimileTelephoneNumber | Fax
• telephoneAssistant | Assistant
• homePhone | Home
• otherHomePhone | Home 2
• mobile | Mobile
• pager | Pager

If you install the Office ADMX templates, you can customize which fields are displayed on the contact card. The templates are available here:

https://technet.microsoft.com/en-us/library/cc178992.aspx

There is a TechNet article about customizing all sorts of features in Outlook 2013 via GPO. The portion specifically about Contact Cards is available here:

https://technet.microsoft.com/en-us/library/ff631135.aspx#BKMK_ContactCards

The relevant GPO Path is here:

User Configuration\Policies\Administrative Templates\Microsoft Office 2013\Contact Card\Contact Tab

In this section there are options to customize label names and change what attributes are displayed.