We transferred a .se domain to GoDaddy from a small Swedish registrar. It turns out the original domain has DNSSEC setup and the DS records were never removed from the parent zone when it was transferred (and no DNSKEY records were setup on GoDaddy). With GoDaddy premium DNS it's listed as having DNSSEC disabled which makes sense but also means it doesn't acknowledge there are any active DS records.
As a result i want to remove the DS records from the parent zone to prevent DNSSEC authentication failures which seem to be causing some problems.
As ever GoDaddy are extremely unhelpful (we spent nearly a year trying to transfer the domain originally and having transferred it they keep saying the problem is that ISPs are blocking the website IP which is why some people can't access it, i think this is untrue and they're blocking it due to the DNSSEC issues).
Could anyone explain to me HOW i can get the DS records removed from the parent zone when the registrar records say it isn't setup?
Is there anyway i can have these removed myself or else should GoDaddy definitely be able to do it themselves?
Thanks everyone,
Dave