Cannot connect to Openfire server on Azure

Asked Jul 21 '15 at 08:40

Active Jul 21 '15 at 09:20

Viewed 384 times

I have an OpenFire server running on an Azure VM but I cannot connect to it externally. I have opened the 5222/5223 endpoints on the VM portal and even turned the firewall off on the VM itself.

If I install Spark on the VM I can connect but not externally.

asked Jul 21 '15 at 08:40

David Pilkington

Did you check the domain name / IP you are using to connect from you client ? You should be using the Azure DNS name as server IP or even better setup XMPP DNS for your domain with SRV records. – Mickaël Rémond Jul 21 '15 at 08:49
@MickaëlRémond I am doing exactly that. The odd thing is that I can access the admin console externally from a browser with the name and port 9090 but no client can connect to the server – David Pilkington Jul 21 '15 at 08:57
Can you telnet on port 5222 with that name from your external machine ? If yes, that means that the way the client is configured does not route the traffic to the right server. – Mickaël Rémond Jul 21 '15 at 09:18
@MickaëlRémond I can telnet on port 9090 but not 5222. – David Pilkington Jul 21 '15 at 09:27
Possible error is that it openfire is only on localhost but not on public interface. – Mickaël Rémond Jul 21 '15 at 09:34
@MickaëlRémond but then how would I be able to access the Admin Console on port 9090 – David Pilkington Jul 22 '15 at 09:22
That's another port, so bind interface can be different. – Mickaël Rémond Jul 22 '15 at 09:22
@MickaëlRémond so how can I go about checking port 5222? – David Pilkington Jul 22 '15 at 09:37
You can try telnet on localhost ip and on public IP to compare. If it works the same, it listen on all interfaces. – Mickaël Rémond Jul 22 '15 at 09:40

Cannot connect to Openfire server on Azure

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