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Hey guys I have a weird one for you...

I have a user that has a Brother HL-5370 hooked up to her PC with USB and a few more that are on the network. We have an ERP system where if any report is generated with a barcode on it we are unable to use the Terminal Services Easy Print type when we are RDP to the server which is Server 2008 R2.

When we generate a report and the barcodes are on it and we use an Easy Print option to print we get a thunking spooler error. I tracked that back ot the server, which has the print server role, not having the drivers. I installed the drivers for this model and multiple others and has been working fine.

Yesterday the user was printing then suddenly all of the HL-5370's are showing up Terminal Service Easy Print instead of the driver name. I tried other printers and they show up just fine. This model is the only one. I have uninstalled and re-installed the drivers, ran windows updates, restarted the spooler, rebooted the server, everything I can find. Does anyone have any suggestions?

Individual101
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1 Answers1

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Nevermind I fixed it. Luckily I have another Terminal Server with the same setup but this one had a different driver version on it. I took the ini file and copied it to the trouble server and installed the driver and now it is working fine.

Individual101
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