At work, we maintain over a hundred distribution lists in Exchange and are constantly receiving requests from staff for these to be updated.
This seems very inefficient to me.
Surely, it would make more sense if the day-to-day maintenance of something as mundane as distribution lists could be delegated to management at some level, without requiring IT staff to implement these changes? Needing to go through IT for password resets and account creation I understand but this seems to push something back to IT that both IT and management would probably both rather could be handled directly by managers (cutting out the middle man).
Is there any way (In Exchange 2007 or later) for distribution lists to be managed by non-IT staff? If not, what is the rationale behind this limitation?