We've been using OpenFire for a while to run a Jabber server for our company. The other day we went to make an account for a new employee and found ourselves mysteriously locked out of the admin panel.
I've reset the admin password and tried multiple accounts. The accounts are able to login to the server using a jabber client, so I know that the passwords we are using are correct.
Anyone know how we might get logged in?
"Login failed: make sure your username and password are correct and that you're an admin or moderator."
Additional Information:
Windows Server 2008 R2
Internal database
Attempted using Setup Mode to see if it would reset anything
Restarted both the server program and the machine itself
Eventual Solution: I eventually just re-installed OpenFire and re-created everyone's accounts. Not the best solution in the world, but it worked. I have edited this post instead of suggesting this as a solution as it didn't really fix the problem so much as make the problem irrelevant.