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So I have bought a new XTM 21 appliance from Watchguard. This god awe-full thing will not route any traffic no matter what rules I apply in the firewall setup. When the syslog doesn't crash as I'm viewing it I can see all the traffic being blocked by a policy called "internal policy" that does not exist anywhere I can find.

Anyone have any ideas what's going on?

Thanks, D

Digital ink
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1 Answers1

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I just installed an XTM23 and din't experience any problems like you're describing.

That being said, if you just bought the unit than you've got 1 year of their LiveSecurity service, which includes technical support. My suggestion would be to give Watchguard a call.

joeqwerty
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  • So, turns out I'm my own worst enemy. I had no intention of using any of the additional services that came with the firebox so i didn't register it. BAD IDEA. These things are black holes of traffic until you register them with Watchguard. Sigh.... – Digital ink Mar 18 '11 at 23:37