I'm doing my due diligence in developing a plan to migrate to a cloud based server provider. We will need a small scale group of hosts. Rackspace Cloud Servers seem to provide exactly what we need. I've also investigated Amazon, Voxel, Linode and some others. I have a friend who has shown me emails from Rackspace about server outages due to failing hardware. The email describes downtime of up to 3 hours to migrate the host. What's more, the host is powered down during the maintenance.
Has anyone else experienced this with Rackspace Cloud? If so, how long were the outages?