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We've got a distribution group configured which receives all email to Notification.LiveMonitoring@example.com and sends it to the appropriate developers. What I need to do is add an external email address to the list of recipients - eg Emails gets sent to all the existing internal accounts and some gmail ones too.

As I'm sure the question reveals, I know very little about exchange management - I'm sure this is quite simple but I don't seem to be able to figure it out.

Googling has resulted in ways to configure outlook to do this (no good - outlook might not be open). I suspect I'm using the wrong terms but again am unsure.

If someone would please point me at the right documentation, it would be very helpful.

Basic
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1 Answers1

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Create an external mail contact using the exchange administration tools (examples for gui and command line in link), which can then be added to the DL as you would a normal contact.

As for terminology around this stuff, you may find this useful too.

Rob Moir
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  • Very helpful, thank you - I'll go do some reading but it seems like exactly what I need. – Basic Oct 06 '10 at 10:10
  • Yep - took me about 30 seconds once I'd realised what I needed to do. Thank you. I'll mark as correct as soon as SF will let me – Basic Oct 06 '10 at 10:13
  • Happy to have helped. Exchange is one of those things that's very easy once you know what to do and largely impenetrable when you don't. – Rob Moir Oct 06 '10 at 10:15