I have been looking for some helpdesk (OpenSource or free) that I can use with the support of IMAP mail with SSL and certificates. If is coded in PHP all will be easier (for me).
I've tried "eTicket Support" and "osTicket" and they are not supporting this.
The second, the osTicket, supports IMAP but is having troubles with SSL and certificates.
Can someone orientate me?
Thank you in advance!
PS: Sorry I can't post links because I'm new here.