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I'm trying to add HPE StoreOnce 3640 Gen4 to the Nagios using SNMP v3 (other SNMP versions aren't supported in this device), and I'm stuck. It has the SW version 4.2.1-1942.21.

This is not the first time configuring SNMP v3; I'v done it already on Mikroitk devices, Eltex devices, Cisco devices and even (for testing) configured snmpd on the Linux machine. However, this one doesn't work.

As described in the HPE manual, I'm creating the SNMP user nagios, selected the mode "authentication and privacy" (which requires to specify two passwords), set the authentication mode "SHA" and password, and privacy mode "AES" and another password. Enabled the SNMP agent, and it says "enabled" in the web interface.

Then, from the neighbor machine I run:

snmpwalk  -v3 -u nagios -l authPriv -a SHA -A <authPW> -x AES -X <privPW> 192.168.221.150 1.3.6.1.4.1.11.2.36.1.1.5.1.12

(this OID is described as "Version number for this device's hardware" in the MIB) and nothing happens. It says: snmpwalk: Timeout. tcpdump shows that StoreOnce just doesn't answer. Obviously, I can't check whether it is listening, because it's UDP. Nmap with UDP scan says the port 161 is filtered (however, this is not the definitive test, due to UDP nature).

I am sure both passwords are correct (and I tried to swap them, just to be sure). I am sure there is no network firewall between the device and the server, they are in the same IP subnet. Also I've tried to create a ordinary "web interface" user in StoreOnce with the same name, just for the case. Running similar command against Linux SNMP agent on another neighbor machine works fine (of course, there is no such OID on Linux machine, I walked just through 1.3.6.1), so I am sure I use snmpwalk correctly.

Probably I am missing something in the StoreOnce configuration?

Nikita Kipriyanov
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