Introduction

Use this guide to replace the screen in your iPad Pro 12.9" 5th Gen.

The screen consists of the display and the top sensor assembly. If you don't transfer the top sensor assembly, you will lose Face ID and True Tone.

This guide is written with an A2379 (Wi-Fi and LTE with mmWave) model iPad Pro. If you have the Wi‑Fi only model, use this guide as a general reference, but you may need to perform extra disassembly not covered in this guide.

Some photos show the battery connector blocked with two card strips. While this is an optional method, it's more reliable to fully discharge the battery. Ignore this visual discrepancy as you work through the guide.

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    • Allow your iPad's battery to drain below 25% before starting this repair. A charged battery may catch fire if damaged during the repair.

    • If your battery is swollen, take appropriate precautions.

    • Unplug any cables and fully shut down your iPad.

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    • Apply a heated iOpener to the right edge of the screen for two minutes.

    • A hair dryer, heat gun, or hot plate may also be used, but be careful not to overheat the iPad—the screen and internal battery are susceptible to heat damage.

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    • The next three steps demonstrate the Anti-Clamp, a tool we designed to make the opening procedure easier. If you aren't using the Anti-Clamp, skip down three steps for an alternate method.

    • For complete instructions on how to use the Anti-Clamp, check out this guide.

    • Pull the blue handle backwards to unlock the Anti-Clamp's arms.

    • Place an object under your iPad so it rests level between the suction cups.

    • Position the suction cups near the middle of the right edge—one on the top, and one on the bottom.

    • Hold the bottom of the Anti-Clamp steady and firmly press down on the top cup to apply suction.

    • If you find that the surface of your iPad is too slippery for the Anti-Clamp to hold onto, use tape to create a grippier surface.

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    • Pull the blue handle forward to lock the arms.

    • Turn the handle clockwise 360 degrees or until the cups start to stretch.

    • Make sure the suction cups remain aligned with each other. If they begin to slip out of alignment, loosen the suction cups slightly and realign the arms.

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    • Wait one minute to give the adhesive a chance to release and present an opening gap.

    • If your screen isn't getting hot enough, you can use a hair dryer to heat along the right edge of the iPad.

    • For complete instructions on how to use a hair dryer, check out this guide.

    • Insert an opening pick under the screen when the Anti-Clamp creates a large enough gap.

    • If the Anti-Clamp doesn't create a sufficient gap, apply more heat to the area and rotate the handle clockwise half a turn.

    • Don't crank more than a half a turn at a time, and wait one minute between turns. Let the Anti-Clamp and time do the work for you.

    • Skip the next step.

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    • If your screen is badly cracked, covering it with a layer of clear packing tape may allow the suction cup to adhere. Alternatively, very strong tape may be used instead of the suction cup. If all else fails, you can superglue the suction cup to the broken display.

    • Apply a suction handle to the screen as close to the center of the right edge as possible.

    • Pull up on the suction handle with a strong, steady force to create a small gap between the frame and screen.

    • The large screen is very fragile. Only create a gap big enough to insert an opening pick.

    • If you're having trouble making a gap, reapply a heated iOpener to the right edge for two minutes.

    • Insert an opening pick into the gap.

    • Don't insert the pick more than 5 mm to avoid damaging the screen.

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    • There are two 2 cm-long magnets along the right edge of the screen. Don't insert your opening pick more than 2 mm to avoid damaging the screen in these locations:

    • The first magnet begins about 3 cm from the top of the iPad.

    • The second magnet begins about 3 cm from the bottom of the iPad.

    • Everywhere else, don't insert your opening pick more than 5 mm.

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    • Slide your opening pick along the right edge of the screen to separate the adhesive.

    • Angle your pick downward and insert up to a 2 mm depth near the magnet cutouts and 5 mm everywhere else.

    • Leave the pick inserted in the bottom right corner before continuing.

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    • Slide your opening pick around the bottom right corner of the screen to separate the adhesive.

    • Leave your pick in the bottom right corner to prevent the adhesive from resealing.

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    • Apply a heated iOpener to the bottom edge of the screen for two minutes.

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    • Insert a second opening pick under the bottom right corner of the screen.

    • Don't insert your opening pick more than 5 mm.

    • Slide your pick to the bottom left corner to separate the bottom adhesive.

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    • Rotate your opening pick around the bottom left corner of the screen.

    • Leave your pick in the bottom left corner to prevent the adhesive from resealing.

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    • Apply a heated iOpener to the left edge of the screen for two minutes.

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    • There are four 2 cm-long cutouts along the left edge of the screen where the adhesive is very thin. Don’t insert your opening pick more than 2 mm in these locations to avoid damaging the display:

    • The upper cutouts begin at 4 cm and 6 cm from the top of the frame.

    • The bottom cutouts begin at 4 cm and 6 cm from the bottom of the frame.

    • Everywhere else, don't insert your opening pick more than 5 mm.

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    • Insert a third opening pick under the bottom left corner of the screen.

    • Slide your pick to the top left corner to slice the left adhesive, making sure to avoid the cutouts shown in the previous step.

    • Leave the pick inserted in the top left corner before continuing.

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    • Slide your opening pick around the top left corner of the screen.

    • Leave your pick in the top left corner to prevent the adhesive from resealing.

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    • Apply a heated iOpener to the top edge of the screen for two minutes.

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    • While the top edge adhesive softens, note the following:

    • There are two ambient light sensors near the corners. Don't insert your pick more than 1 mm here.

    • The front-facing camera and additional sensors are in the center of the top edge. Don't insert your pick here—there is less than 1 mm of adhesive and you may damage the components.

    • For everywhere else, don't insert your pick more than 5 mm to avoid damaging the screen.

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    • Slide your opening pick toward the top right edge, stopping just before the camera assembly.

    • If you slide any farther, you risk damaging the camera's sensors.

    • Leave your pick inserted before continuing.

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    • Insert a new opening pick on the other side of the camera assembly, about 4 cm from the previous pick.

    • Slide your pick to the top right corner to slice the remaining adhesive.

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    • Don't fully remove the screen, as it's attached by several cables.

    • Grab two opposing corners of the screen and lift up to separate it from the frame.

    • If the screen feels stuck, slide your opening picks around the perimeter to separate any remaining adhesive. Pay attention to sensitive areas shown in previous steps.

    • Shift the screen towards the bottom right corner of the frame until the ribbon cable near the top edge is uncovered.

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    • Throughout this guide, keep track of each screw and reinstall it exactly where it came from.

    • Use a Phillips screwdriver to remove the two screws securing the upper cable shield:

    • One 1.8 mm-long screw

    • One 1.4 mm-long screw

    • During reassembly, this is a good point to power on your iPad and test all functions before sealing it up. Be sure to power your iPad back down before you continue working.

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    • Use tweezers or your fingers to grab and remove the upper cable shield.

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    • Use the tip of a spudger to pry up and disconnect the upper sensors press connector.

    • To re-attach press connectors, carefully align and press down on one side until it clicks into place, then repeat on the other side. Don't press down on the middle. If the connector is misaligned, the pins can bend and cause permanent damage.

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    • Grip the right edge of the screen and open it like a book.

    • Don't pull up on the screen—the screen cables are still attached.

    • Lay the screen down over the left edge of the iPad.

    • Be careful not to strain the screen cables.

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    • The logic board cover is lightly adhered to the logic board.

    • Peel the cover off of the logic board to remove it.

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    • Use a Phillips screwdriver to remove the seven screws securing the top and bottom display brackets:

    • Four 1.1 mm-long screws

    • Two 2.0 mm-long screws

    • One 1.0 mm-long screw

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    • Use tweezers, or your fingers, to remove the top and bottom display brackets.

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    • Use a spudger to pry up and disconnect the two bottom display cable press connectors.

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    • Use a spudger to pry up and disconnect the two top display cable press connectors.

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    • Remove the screen.

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    • Use a Phillips screwdriver to remove the two 1.2 mm-long screws securing the display cable bracket.

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    • Remove the display cable bracket.

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    • Use a spudger to pry up and disconnect the display cable press connector on the screen.

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    • Use tweezers, or your fingers, to peel the display cable off its opposing cable.

    • Remove the display cable.

    • Set the cable aside. You'll use it during reassembly.

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    • Your top sensor assembly is composed of four sensors:

    • Two ambient light sensors

    • One proximity sensor

    • One microphone

    • You'll need to separate each sensor from the screen before removing the entire assembly.

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    • Insert one arm of your angled tweezers between the ambient light sensor and the screen.

    • Pry up to separate the sensor from the screen.

    • This might take significant force.

    • Repeat this procedure for the other ambient light sensor.

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    • Be very careful during this step, as the sensor cable can tear. Work slowly and apply more heat if you encounter resistance.

    • Insert one arm of your angled tweezers between the proximity sensor cable and the screen.

    • Slide the tweezers toward the screen while prying to separate the sensor from the screen.

    • This might take significant force and multiple iOpener heating cycles.

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    • Peel off any tape covering the microphone.

    • Set the tape aside. You'll use it during reassembly.

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    • Slide an opening tool under the microphone to separate its adhesive.

    • Pry up to separate the microphone from the screen.

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    • Slide an opening pick under the top sensor assembly cable to separate it from the screen.

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    • Continue sliding your opening pick along the top sensor assembly until its completely separated from the screen.

    • Remove the top sensor assembly.

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    • During reassembly, perform the following:

    • Align the top sensor assembly on your replacement screen.

    • Use Tesa tape, or similar double-sided tape, to secure the cables to the screen.

    • Use E6000 adhesive, or similar adhesive, to secure the sensors to their cutouts on the screen.

Conclusion

To reassemble your device, follow these instructions in reverse order.

Compare your new replacement part to the original part—you may need to transfer remaining components or remove adhesive backings from the new part before you install it.

Take your e-waste to an R2 or e-Stewards certified recycler.

Repair didn’t go as planned? Try some basic troubleshooting, or ask our iPad 12.9" 5th Generation Answers community for help.

Alex Diaz-Kokaisl

Member since: 16/01/22

117875 Reputation

4 comments

Where do you suggest ordering the replacement screen parts to complete the repair?

Michael Bailey -

Hi Michael.

I apologize that we don't sell the screen; we should at some point! For sourcing a genuine, OEM part, that's going to be a tricky. You can try your luck on 3rd party websites (I'm not sure I can in good faith endorse any specific ones), or you can find a salvaged part off of resellers like eBay. Use your best judgement when making purchases from any of these retailers.

Alex Diaz-Kokaisl -

Can the sensor assembly just be replaced as opposed to reusing the old one? Or it is like the Face ID on an iPhone?

rcr6264 -

Hi there.

Unfortunately, as stated in the introduction, the sensor assembly is paired to the logic board. You will lose Face ID and True Tone if you don't transfer the original assembly.

Alex Diaz-Kokaisl -