Tools

These are some common tools used to work on this device. You might not need every tool for every procedure.

Troubleshooting

If you are experiencing any issues with this device, refer here: Trouble Shooting

Background

This device is a Samsung Chromebook 4 Plus XE350X BA-K05US, released in February 2021. Its major components are the 15.6” screen, long-lasting battery, ultra-fast Wi-Fi connectivity, and built-in virus protection. Units seem to be limited but not yet discontinued. The selling price for this device is $349.99. It is shipped to 65 countries including the United States, Canada, and Mexico.

The targeted demographic are K-12 students to use for online learning. There were no recalls on this device, but consumers have reported failed components including but not limited to the battery, hinges, and touchpad. Some specific complaints talk about the subpar display, muffled speakers, and poor screen-viewing angles. Some good reviews include the ability to stream, web-browse, and fulfill academic and work obligations.

Identification

This Chromebook model has the Chromebook and Samsung insignia on the cover. The dimensions are 14.16” x 9.64” x 0.65”. It weighs 3.75 lbs. The model number can be found on the back between the two speakers in tiny white font. It only comes in one color: platinum titan, which is like a gray color.

Technical Specifications

CPU: N4000

Storage Capacity: Hard Drive, 64GB eMMC

Physical Dimensions: 14.16” x 9.64” x 0.65”

Weight: 3.75lbs

Camera Specs: 720p HD Camera

Screen Resolution: 1920 x 1080

Available Ports: 2 USB-C, 1 USB3.0, MicroSD Multi-Media Card, Reader, 1 Headphone Out/Mic-In Combo

Official Samsung Page for Samsung Chromebook 4 Plus

Additional Information

Official Samsung Page for Samsung Chromebook 4 Plus

Wikipedia Page Outlining Samsung Chromebook Models

A Review of the Samsung Chromebook 4 Plus