Tools

These are some common tools used to work on this device. You might not need every tool for every procedure.

Troubleshooting

Find solutions to problems you may encounter with the Samsung Captivate Glide troubleshooting guide.

Background and Identification

The Samsung Captivate Glide, model SGH-i927, was released on November 20, 2011. This phone is part of the Galaxy S II smartphone and runs under the Android operating system. AT&T is it’s primary service provider, and this phone serves as one of their most powerful QWERTY smartphones.

The Captivate Glide has a beautiful 4-inch Super AMOLED display with a WVGA resolution (800x480 pixels) and support for 16 million colors. Colors look bright and saturated, edges look crisp and sharp, and text is very readable.

It supports multiple e-mail accounts, including Microsoft Exchange, Gmail, and other Web mail accounts, either in separate or combined inboxes. There's text and multimedia messaging, as well as Wi-Fi and Wi-Fi direct, GPS, Bluetooth 3.0, and hooks into multiple social networks, including Samsung's own Facebook, Twitter, and LinkedIn social hubs. The device also has settings for tethering, VPN, and hot-spot support for up to five devices (3G speeds only).

Additional Information