ZoomCare

ZoomCare (stylized as ZOOM+care) is a Portland, Oregon-based chain of health care clinics. The company has 37 clinics in the U.S. states of Oregon and Washington, as of December 2018.[2]

ZoomCare
Founded2006 (2006)
Founders
  • Dave Sanders
  • Albert DiPiero
Headquarters
Portland, Oregon
,
United States
Number of locations
47[1] (2020)
Key people
Torben Nielsen (CEO)
Websitezoomcare.com

Zoom was co-founded by Dave Sanders and Albert DiPiero in 2006.[3] Bill Frerichs began serving as chief executive officer in December 2018.[4] In May 2019, Torben Nielsen was named CEO, replacing interim CEO Bill Frerichs.[5][6]

History
Clinic in Portland, Oregon's Woodstock neighborhood, 2013

ZoomCare's first clinic was opened in Tigard, Oregon, in 2006.[7] The company opened its eighth clinic in 2011.[8] In 2012, ZoomCare began offering medical care at no cost at one location for one evening each month.[9]

The company made a minority equity deal with Endeavour Capital in mid 2014.[10] ZoomCare operated 23 clinics in Oregon, Washington, and Idaho at the time.[11] The company also started offering insurance in 2014,[12] but left the market by December 31, 2017.[13][14] Zoom Health had approximately 2,700 customers.[15]

In March 2015, ZoomCare announced a nine-location expansion.[16] The company announced a name change to as well as business model changes in May,[17] becoming known as Zoom+ Performance Health Insurance.[18] By mid 2015, there were 21 clinics in the Portland metropolitan area and Salem, plus six in Seattle.[12]

The company does not accept Medicare or Medicaid insurance, as of mid 2016.[19][20] In July 2016, ZoomCare settled a trademark infringement lawsuit brought by Blue Cross and Blue Shield in 2015.[21][22][23]

ZoomCare was subpoenaed for medical records by the Federal Bureau of Investigation in mid 2017.[24] The company also settled with Oregon insurance officials over a financial statement discrepancy in 2017.[25] In October, Endeavour decided to invest $24 million in ZoomCare, after settling a dispute out of court.[26][27] ZoomCare was profitable in 2017.[28] The company and Aetna partnered on Aetna Whole Health in 2018.[29]

PeaceHealth, based in Vancouver, Washington, acquired Zoom in December 2018.[2][30]

Recognition

ZoomCare won in the "Best Primary Doctor" category in Willamette Week's 2017 readers' poll.[31]

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See also

References
  1. https://www.bizjournals.com/portland/news/2020/02/06/zoom-growth-spurt-continues-with-more-clinics.html
  2. "Vancouver-based PeaceHealth acquires Zoom+Care". The Columbian. December 18, 2018. Retrieved 2019-01-31.
  3. Adams-Ockrassa, Suzanne (December 20, 2018). "PeaceHealth purchases Portland urgent care clinic Zoom+Care". The Register-Guard. Retrieved 2019-01-31.
  4. "Zoom Care names new CEO days after acquisition by PeaceHealth". OregonLive.com. Retrieved 2019-01-31.
  5. https://www.bizjournals.com/portland/news/2019/05/28/zoom-appoints-new-ceo-5-months-after-peacehealth.html
  6. https://www.columbian.com/news/2019/may/28/zoomcare-names-new-ceo/
  7. Foden-Vencil, Kristian (April 8, 2011). "Zoomcare: Putting A Price Tag On Health Care". Oregon Public Broadcasting.
  8. Budnick, Nick (August 16, 2011). "Ambitious ZoomCare, expanding quickly in the Portland area, sees 'a clinic on every corner'". OregonLive.com.
  9. Budnick, Nick (May 9, 2012). "Portland clinic chain ZoomCare will offer free medical care at one location, one night per month". OregonLive.com.
  10. "ZoomCare inks investment deal with Endeavour Capital". Portland Business Journal. July 8, 2014. Retrieved 2019-02-07.
  11. "Health Care Giants Learn From the Little Guys". U.S. News. June 17, 2014. Retrieved 2019-02-07.
  12. Holley, Claire (July 28, 2015). "Temple of Zoom". Willamette Week.
  13. "Regulators step in as Zoom prepares to exit". Portland Business Journal. April 5, 2017. Retrieved 2019-02-07.
  14. Manning, Jeff (June 9, 2017). "Feds come knocking at failed Zoom Health". OregonLive.com. Retrieved 2019-02-07.
  15. Manning, Jeff (April 2017). "State takes Zoom Health into receivership amid financial discrepancy". The Oregonian. Retrieved February 7, 2019.
  16. "ZoomCare rolls out 9 new clinics as it makes profit". Portland Business Journal. March 2, 2015. Retrieved 2019-02-07.
  17. "ZoomCare changes name and shifts business model". Portland Business Journal. May 22, 2015. Retrieved 2019-02-07.
  18. "The making of zoom". www.bizjournals.com. 2015. Retrieved 2019-05-27.
  19. "Protesters rally at Portland ZOOM+Care clinic". Kgw.com.
  20. Hayes, Elizabeth (October 8, 2014). "Why doesn't ZoomCare take Medicaid or Medicare? CEO Dave Sanders explains". Portland Business Journal. Retrieved 2019-02-07.
  21. "Zoom+ settles lawsuit over logo". Portland Business Journal. July 25, 2016. Retrieved 2019-02-07.
  22. Green, Aimee (October 6, 2015). "Do Zoom+ and Blue Cross logos look too much alike? Blue Cross thinks so and sues (poll)". OregonLive.com.
  23. Hayes, Elizabeth (October 5, 2015). "Blue Cross sues Zoom+ over logo". Portland Business Journal.
  24. "FBI subpoenas Zoom for insurance records". Portland Business Journal. June 12, 2017. Retrieved 2019-02-07.
  25. "Dave Sanders on Zoom's Painful Year". Portland Business Journal. October 11, 2017. Retrieved 2019-02-07.
  26. "Endeavour Capital ends dispute with Zoom". Portland Business Journal. October 4, 2017. Retrieved 2019-02-07.
  27. "Emails reveal war of words between Zoom and Endeavour Capital". Portland Business Journal. September 27, 2017. Retrieved 2019-02-07.
  28. Hayes, Elizabeth (January 22, 2018). "Zoom+Care shows signs of a comeback after tough 2017". Portland Business Journal. Retrieved February 7, 2019.
  29. Hayes, Elizabeth (April 26, 2018). "After a rough year, Zoom+Care collaborates with insurance giant". Portland Business Journal. Retrieved 2019-02-07.
  30. "PeaceHealth to buy Zoom Care after years of legal, financial troubles". OregonLive.com. Retrieved 2019-01-31.
  31. "Here are the Winners of the Best of Portland Readers' Poll 2017". Willamette Week. July 12, 2017. Retrieved 2019-02-07.
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