Telephone numbers in Colombia

Colombia has various telephone dial plans, depending on the type of service.

Colombia telephone numbers

Location
Country	Colombia
Continent	South America
Typical format	0573007945529
Access codes
Country calling code	+57
International call prefix	00 followed by 1 or 3 digit carrier code
Trunk prefix	0 followed by 1 or 3 digit carrier code

Landline service

Local

Local numbers follow the pattern:

• NXX-XXXX

Where N are numbers from 2 to 8. Numbers where N is 9 are reserved for pay phones.[1] And X is any number from 0 to 9.

Domestic long-distance

Dialing zones:

  1

  2

  4

  5

  6

  7

  8

Domestic long-distance numbers follow the pattern:

• 0AB-NXX-XXXX
• 0AxyB-NXX-XXXX

Where A represents one of the four national long-distance carriers, but new long distance operators are using 0Axy format:

• 456 Claro Fijo
• 444 Claro Móvil
• 414 Tigo
• 5 Tigo
• 7 ETB
• 9 Movistar

And B represents the dialing zone where the number is located. Each department belongs to only one dialing zone:

• 1 Bogotá and Cundinamarca
• 2 Valle del Cauca, Cauca and Nariño
• 4 Antioquia, Chocó and Córdoba
• 5 Atlántico, Bolívar, Cesar, La Guajira, Magdalena and Sucre
• 6 Caldas, Risaralda and Quindío
• 7 Norte de Santander, Santander and Arauca
• 8 Boyacá, Tolima, Huila, San Andrés, Meta, Caquetá and the Amazon and Orinoco departments (Casanare, Vichada, Guainía, Vaupés, Guaviare, Amazonas and Putumayo)

International dialing

To dial internationally from Colombia, subscribers dial using the pattern:

• 00A-XX...

Where A represents the long-distance carrier, as described above.

Mobile service

Calls to a mobile phone

Mobile phone numbers follow the pattern:

• MMM-XXX-XXXX when calling from any mobile phone
• 03-MMM-XXX-XXXX when calling from any landline phone
• 57-MMM-XXX-XXXX when calling from outside Colombia

Where MMM usually represents the access code for one of the country's mobile phone operators. Since Colombia adopted the mobile number portability, these codes may not be associated with the current operators.

• 300, 301, 302, 304, 305 Tigo
• 304 Flash Mobile
• 304 Tigo UNE
• 304, 305 ETB
• 305 Móvil Éxito
• 310, 311, 312, 313, 314, 320, 321, 322, 323 Claro formerly known as Comcel
• 315, 316, 317, 318 Movistar
• 319 Virgin Mobile
• 350, 351 Avantel

Calls from a mobile phone

Calls from a mobile phone to a domestic landline phone follow the pattern:

• 03B-NXX-XXXX

Where B corresponds to the dialing zone of the receiving phone.

To dial internationally from a mobile phone, the procedure is identical to calling from a landline phone.

Toll-free service

Toll-free numbers follow the pattern:

• 01-800-XXX-XXXX[2]

Before 2002, the format was 9800-XXXXXX. When the current format was adopted in that year, existing toll-free numbers were given the format 01-800-0XX-XXXX. These numbers were advertised with the grouping 01-8000-XX-XXX, leading many people to erroneously believe that the general prefix for toll-free numbers is 01-8000.

Other services

Toll-based service

• 01-900-XXX-XXXX
• 01-901-XXX-XXXX

Dial-up Internet service billed per minute

• 01-947-XXX-XXXX
• 01-948-XXX-XXXX

Emergency numbers

• 1-2-3, for all emergency services.
• 1-1-2, for only Police services.
• 1-1-9, for only Firefighting services.
• 1-3-2, for only Ambulance services.

References

1. "Calling Colombia".
2. Article 48 of Decree 25 of January 11, 2002, Ministry of Communications of Colombia, retrieved on April 7 2017