Aussie Broadband
Aussie Broadband is an Australian telecommunications carrier (ISP) that provides internet, mobile and other telephony services to Australians. Australian-owned, it is based in Morwell, Victoria, with other offices in Lynbrook (Victoria), Warrnambool (Victoria), Darwin (NT) and remote staff scattered across Australia. It is one of the largest employers in the Latrobe Valley region.
Privately held company | |
Industry | Telecommunications |
Founded | 2008 |
Founder | Phillip Britt & John Reisinger |
Headquarters | , Australia |
Area served | Australia |
Products | NBN VoIP Fetch TV Mobile broadband Mobile phone |
Services | Internet service provider Mobile telephony |
Website | www |
The company was formed in 2008 after the amalgamation of Wideband Networks Pty Ltd and Westvic Broadband Pty Ltd.[1]
Its primary focus is providing NBN internet connections and was the first telco outside "the Big Four" to commission infrastructure to all 121 Points of Interconnect (POIs) across Australia.[2] Aussie Broadband is the fifth largest connector of new NBN connections in Australia.
History
Aussie Broadband was the result of the amalgamation of Wideband Networks Pty Ltd and Westvic Broadband Pty Ltd, both of which had been trading since 2003. Wideband Networks Pty Ltd was formed by now Managing Director Phillip Britt and Chief Technical Officer (CTO) John Reisinger.
After the merger, Aussie Broadband focused on providing services to regional areas, such as Gippsland, Western Victoria, South Australia and the Northern Territory.
In 2010, Aussie Broadband sold its satellite customer base to SkyMesh; the largest sale of a satellite customer base in Australia.[3]
National Broadband Network
Aussie Broadband started providing NBN services as of 2017, ceasing 3rd party reseller agreements.[4]
In 2019, Aussie Broadband upgraded its national and international networks to provide capacity for 500,000 customers with direct peering in Los Angeles, San Jose, and Singapore, as well as buying capacity on multiple international fibre optic cables.[5]
Award Nominations & Wins
Year | Award | Result | Category |
---|---|---|---|
2020 | ProductReview | Joint Winner | Internet Service Providers[8] |
2019 | CommsDay Edison Award | Won | Best Fixed Line Broadband Provider[9] |
CommsDay Edison Award | Nominated | Best Telecom Marketing Initiative | |
2019 | Canstar Blue | Won | Most Satisfied Customers- NBN Providers[10] |
2019 | ACOMM Award | Won | Commitment to Customer Service[11] |
2019 | Australian Service Excellence Award | Finalist | Customer Service Organisation of the Year (Medium) |
Australian Service Excellence Award | Finalist | Customer Service Project of the Year- Service Innovation | |
2019 | Deloitte | Top 50 | Technology Fast 50[12] |
2019 | Australian Growth Company Awards | Finalist | Technical and Growth Company of the Year |
2019 | ProductReview | Joint Winner | Internet Service Providers[13] |
2019 | Good Company | Top 40 | Best Workplaces to Give Back |
2018 | CommsDay Edison Award | Won | Best Broadband Provider[14] |
2018 | ProductReview | Joint Winner | Internet Service Providers[15] |
2018 | Australian Service Excellence Award - Medium Size Business | Finalist | Customer Service Organisation of the Year (Medium) |
2018 | Australian Workplace Equality Index | Bronze | |
2017 | Gippsland Business Awards | Won | Business of the Year[16] |
2017 | ACOMM Award | Won | Community Contribution[17] |
Aussie Broadband has also been named in the Top 100 Coolest Companies in Australia by Anthill[18] and the Top 100 Best Places to Work in Australia.[19]
In 2019, Managing Director Phillip Britt was recognised by CommsDay for his contributions to the Australian telecommunications industry by being inducted into the Edison Awards Hall of Fame.[20][21]
References
- Britt, Philip (22 July 2008). "Whirlpool Forums - Wideband Pt. 3". whirlpool.net.au. Retrieved 5 December 2016.
- "Aussie completes 121 POI rollout - Aussie Broadband". Whirlpool.net.au. Retrieved 18 November 2019.
- "SkyMesh to purchase Aussie BB Satellite - SkyMesh". Whirlpool.net.au. Retrieved 18 November 2019.
- Granger-Wilcox, Janet (21 March 2017). "First Aussie Broadband customers go live on new national network". Aussie Broadband Blog. Retrieved 18 November 2019.
- Granger-Wilcox, Janet (6 February 2019). "Aussie Broadband announces national, international upgrades to scale to half a million users". Aussie Broadband Blog. Retrieved 18 November 2019.
- "Aussie Broadband partners with Fetch TV - Aussie Broadband - Whirlpool Forums". Whirlpool.net.au. Retrieved 18 November 2019.
- "Fetch TV partners with Aussie Broadband to deliver the Fetch one-stop entertainment service, contract free, over the nbn". Aussie Broadband Blog. 25 October 2018. Retrieved 18 November 2019.
- "2020 ProductReview.com.au Awards". ProductReview.com.au. Retrieved 18 November 2019.
- "The Edison Awards 2019 Winners – CommsDay". www.commsday.com. Retrieved 18 November 2019.
- "NBN Providers Compared 2019 | Plans & Prices". Canstar Blue. Retrieved 18 November 2019.
- "2019 Winners | The annual Australian Communications Industry Awards". Retrieved 18 November 2019.
- "Deloitte Technology Fast 50 Australia". Deloitte Australia. Retrieved 20 November 2019.
- "2019 ProductReview.com.au Awards". ProductReview.com.au. Retrieved 18 November 2019.
- "The 2018 Commsday Edison Award winners – CommsDay". www.commsday.com. Retrieved 18 November 2019.
- "2018 ProductReview.com.au Awards". ProductReview.com.au. Retrieved 18 November 2019.
- "2017 Federation Business School Gippsland Business Awards Winners | Gippsland Business Awards". Retrieved 18 November 2019.
- "2017 ACOMM Awards | 2017 Winners". www.acomms.com.au. Retrieved 18 November 2019.
- http://anthillonline.com/top-100-coolest-companies-in-australia-2018
- https://greatplacetowork.com.au/best-places-to-work
- "Edison Awards - Aussie Broadband - Whirlpool Forums". Whirlpool.net.au. Retrieved 18 November 2019.
- "Morwell resident enters telco Hall of Fame". Aussie Broadband Blog. 15 April 2019. Retrieved 18 November 2019.