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The TP-Link router I'm using has a section in the UI called "Diagnostic", and one of the tests performed as part of "Test Internet Surfing" is called "Test DNS Root". At the moment, all tests are passing apart from this one.
What does this test actually do?
I've tried two sets of DNS servers suggested by the ISP, and also the Google DNS servers, but that test always fails.
I'm using the following router on PlusNet, a UK ISP.
Model: TP-Link TD-W8970
Firmware: 0.6.0 2.9 v000c.0 Build 131114 Rel.33362n
Thanks David. I'm a bit surprised by that, as I can successfully ping the servers from a computer on the network! Can you explain how that could be possible? – Jonathan Sayce – 2015-09-10T07:33:32.590
Buggy diagnostic code? www.root-servers.net does not exist. See updated answer. – DavidPostill – 2015-09-10T07:44:27.597