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I am using Atlassian Jira Agile Cloud, but browsing is very slow. Nothing like Bitbucket. So I tried to traceroute to see if my ISP is slow or Attlassian (as I see many people complain on slowness, but they always reply it's our ISP fault). However, I am not sure how to interpret these results.
This is what my traceroute report looks like
traceroute -T MyServer.atlassian.net 2800
traceroute to MyServer.atlassian.net (131.103.xx.xxx), 30 hops max, 60 byte packets
1 192.168.0.1 (192.168.0.1) 0.141 ms 0.184 ms 0.227 ms
2 * * *
3 mo-he-m-1-pc2.xxx.com (77.77.xxx.xx) 19.949 ms 20.002 ms 20.057 ms
4 10ge-6-2.ar2.lju.ip.xxx.net (213.xxx.xxx.169) 34.600 ms 34.657 ms 34.710 ms
5 10ge-e6-2.vie.ip.xxx.net (213.xxx.xxx.142) 56.415 ms 10ge-e5-2.vie.ip.xxx.net (213.xxx.xxx.110) 56.447 ms 56.516 ms
6 peer-AS31042.sbb.rs (82.117.193.193) 56.601 ms 28.937 ms 35.160 ms
7 bg-tp-r-1-hu7-0.sbb.rs (89.216.5.250) 41.556 ms bg-ne-r-1-hu6-0.sbb.rs (89.216.5.254) 41.572 ms 41.627 ms
8 lag-10.bear1.RepublicOfSerbia2.Level3.net (213.242.124.1) 46.439 ms 39.514 ms 46.487 ms
9 * * *
10 ATLASSIN-IN.edge1.Washington1.Level3.net (4.35.233.190) 138.410 ms 142.830 ms 134.379 ms
11 * * *
12 * * *
13 wildcard-proxy-104-1-atlnet.ash1.uc-inf.net (131.103.26.123) 139.773 ms 137.233 ms 133.969 ms
Or this is neither fault, but a jump from 46ms to 138ms is normal when packets go from Europe to USA?
A jump going across the pond is expected. I would hazard that if many people are experiencing the problem then it is probably the hosting system. Atlassian are probably just wanting to fend off those not willing to pursue the issue - personally I have always used self hosted for reasons of privacy and control, I appreciate its not for everyone. – albal – 2015-08-25T12:50:13.773