Periodical network downstream outage

7

2

Few weeks ago I started experiencing regular network outages. With seemingly high accuracy any downstream operation is paused for ~1s every ~12s.

This experience goes along with what Task Manager shows during a Skype-call: Task Manager Ethernet Performance

As you can see, downstream data rate drops to 0 regularly (1 grid cell width equals 4s).

Further things I know, found out or have tried so far:

  • upstream is unaffected, as shown by Task Manager but also confirmed by Skype-counterparts who can hear me uninterrupted
  • this also means that the network connection per se is not disrupted (downloads are also unaffected)
  • also it is not an issue of external hardware I depend on (WiFi-router, ...) as it even affects downstream-connections against localhost! Sometimes I use Hyper-V virtual machines (running on the same PC), which you can connect to using Remote Desktop. The video signal (i.e. the stream I receive from my very own PC) is also paused in the same fashion
  • neither Resource Monitor nor WireShark nor Event Viewer show suspicious/unexpected activity in those intervals
  • booting a live-OS does not show the behavior, so I guess it is no hardware issue

Reinstalling Windows would probably resolve the issue, but as I did not find any useful resource concerning this weird issue, I thought it might be worth spreading and analyzing a little more first!

olydis

Posted 2015-07-20T23:48:12.737

Reputation: 71

What security/firewall/antivirus software are you running? – qasdfdsaq – 2015-07-30T12:07:00.483

Is this a wireless network connection? – DavidPostill – 2015-07-30T22:02:23.170

Yes and no: it happens with the wireless connection but also - as mentioned - with all internal loopback traffic (wireless adapter can be deactivated entirely) – olydis – 2015-08-06T20:08:09.870

@qasdfdsaq: no 3rd-party tools, so Windows Firewall + Defender only (actually I have just tried deactivating them all, no difference) – olydis – 2015-08-06T20:09:43.693

Answers

1

This is probably windows network driver problem. I had exactly same problem. Reinstall network driver. If this still happens after reinstall, try to install older version of driver.

c97

Posted 2015-07-20T23:48:12.737

Reputation: 880

which network driver? I have tried that with the WiFi-adapter and the Hyper-V adapter, no effect - actually I can uninstall them entirely, the problem still persists with loopback traffic! Is there a more fundamental driver I can play with than the device-drivers listed in devmgmt? – olydis – 2015-08-06T20:12:07.377