Internet disconnects after a few minutes after starting Windows 10

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1

Today I was connected to internet provider, which provides 100 Mbit/s Ethernet. The connection process is very simple. I just plug RJ-45 to my laptop, and everythink has worked. My provider has DHCP, so I got some DNS and other typical stuff automatically. I have one problem.

Internet works pretty good for 5 minutes after starting Windows 10. Then I see yellow sign in tray and "No network access - unidentified network".

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Note, that this internet provider is not first for this laptop. In past (then I have Windows 7), I used other provider, Everything was OK.

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Denis

Posted 2015-07-07T08:28:46.480

Reputation: 319

Although I do not have an answer to this, some observations I made: - I experience the same issue after upgrading to build 10162. On build 10130, the issue did not occur for me. After reverting to 10130, the issue is also gone.

  • After the upgrade, my adapter was not working at all. In the configuration, nearly all "features" were turned off (like TCP/IPv4 & 6). Only after switching these on and rebooting, the behavior as you describe happened to me.
  • My ethernet adapter is also called
– mnkypete – 2015-07-08T16:20:19.983

it is amazing. I think, that you are absolutely right. If I download some big file, I get trouble simultaneously. On the other hand, if I just just turn on my laptop, internet will work correctly for long time (1-2 hour, may be). I had 10130 build, when I discovered the problem. Then I update to 10162, and the problem persists. – Denis – 2015-07-08T16:49:53.513

Answers

3

I was able to fix it. I was using an old driver from Jan. 2013, though Windows Update did not find any new version. I installed this (NetLink® 57xx (x64) - 15.6.0.10), which is from July 2013. After that, the connection is not lost anymore.

mnkypete

Posted 2015-07-07T08:28:46.480

Reputation: 46

my driver is Jan. 2013 too. I try to reinstall driver, Thank you. – Denis – 2015-07-10T18:00:56.257

1@mnkypetem, it seems, that it works. Thank you! – Denis – 2015-07-10T19:59:43.567

Worked also for Realtek PCIe GBE controller on ASUS notebook. – Alex Che – 2016-11-29T09:12:01.273

Asked: 2015-07-07T08:28:46.480

Viewed: 7 885 times

Active: 2015-07-10T08:03:26.460