Can't solve mysterious 20 seconds http delay

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I read a few similar questions, but they seem to be always different somehow. The situation here is very puzzling: for a handful of websites, I get a roughly 20 seconds delay when requesting any page

Screenshot showing "Waiting:" 20407 ms

Screenshot showing 20.8 second wait for webpage to load

  • Exactly the same behavior happens with Chrome, IE, Firefox.
  • The same websites are fast from anywhere else. I can make a simultaneous request on my office PC via remote desktop and see the huge difference in real-time.
  • Win 8.1 PC, home LAN. Other devices on the LAN (cabled or wifi) don't have the same issue, so I exclude the router.
  • Removing Antivirus and stopping any non-essential windows service that I could didn't change anything.

I don't know where to look anymore... I'm currently remoting into my office to deal with these site as otherwise it's a nightmare.

Any ideas?

2017 UPDATE: I never found the solution and ended up reinstalling Windows to get rid of it.

chris

Posted 2015-06-16T02:31:42.630

Reputation: 203

try this https://support.google.com/chrome/answer/106010?hl=en-GB though it shouldn't cause a 20 second delay. Another thing you could do is try wireshark see if it gives you any clues

– barlop – 2015-06-16T02:50:06.500

@barlop It's one of the first things I thought (and checked), but it affects all browsers. Let me see if wireshark reveals anything. – chris – 2015-06-16T07:03:03.503

Just trying to isolate it further - any of the sites public we can look at? Dumb hunch as well, same DNS server for all working and non-working machines? – tanantish – 2015-06-16T08:38:46.483

@chris last time I checked(over a year ago), firefox had changed to using the same proxy setting as chrome/IE.. so if it were that setting it would affect all browsers – barlop – 2015-06-16T10:42:21.873

out of interest, what performance monitoring program have you provided screenshots of there? – barlop – 2015-06-16T10:44:29.070

@tanantish - one example is http://www.heavydutytools.org/to/backpain-mattress which is supposed to be a 307 redirection to a page on the same site, which means there shouldn't be a DNS issue. But let me have a look at the other machines.

– chris – 2015-06-16T14:25:49.800

@barlop - right, I just found that out too... but unfortunately they are all clear. As for the screenshots, one is Firefox's dev tools and the other is Chrome's (hit F12). – chris – 2015-06-16T14:26:34.967

Hm, running low on ideas.. was hoping you just had a dev DNS master you were pointing at which was failing resolution (4 objects, 5s stall etc etc). Dumb thing - if you kick the machine into safe mode, do you still get the 20s delay? – tanantish – 2015-06-17T07:32:48.123

according to your added picture the problem is either caused by css or javascript maybe both together - this can be caused by various things eg. browser plugins - since you said all browsers i suggest you may be using a password Manager which has a browser Plugin on all Browsers can you try it without that plugin enabled? – konqui – 2017-04-03T08:03:01.793

Had this same problem today; about 20 second delay. It was ONLY for HTTP, HTTPS was unaffected. @chris, did you ever resolve this? – Jon Wadsworth – 2017-05-04T17:47:01.290

@JonWadsworth, I never found a solution. At the end I had to reinstall Windows to get rid of it. – chris – 2017-05-05T15:53:53.203

No answers