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I am trying to install a new 23" widescreen monitor, and have some problems. It is an LG W2343T plugged via DVI into a NVidia GeForce 8800GT card. Win XP. Both card and monitor have latest drivers loaded. If I go into the menu of the monitor (using buttons on the front panel) it has a reference to the resolution and this appears to be stuck on 1024 x 768. I can't change this as it picks it up from somewhere - not sure where - drivers? graphics card?. But it should read 1920 x 1080, the native res of the monitor.
The symptoms of this issue are that if I set the PCs res to match what the monitor says (1024 x 768) I get a normal desktop, although at a crap resolution. If I attempt to set the res to what it should be (1920 x 1080) my desktop expands to be low res but enormous and I actually have to scroll around it to see the whole thing - ie move mouse towards bottom left to scroll to start button, and then move mouse to bottom right to scroll to see clock, etc.
I have seen this monitor working correctly in the shop I got it from and the res shown in the monitors menu should read 1920 x 1080 but I don't know how to make it do this.
Any suggestions? 5 hours and counting to install a monitor must be some kind of record...
Glenn
What might the problem indicate is wrong with the monitor, though? It doesn't really sound so much like a monitor problem to me, more like driver. But I've been known to be wrong before. – Nathaniel – 2010-01-07T03:15:31.567
@Stephen Jennings I would second that, the graphics card isnt old and therefore the drivers should be fine if downloaded from the nVidia site. I doubt its very common, but its probably a problem with the display. At the very least I would try a moniter on the same PC with a higher native res than 1024 x 768 to prove it the monitor and not the card. – Connor W – 2010-01-07T08:33:18.697
I guess I assumed that the question was, "I had a monitor before and it worked fine, now I replaced it with this LG and cannot go higher than 1024x768". – Stephen Jennings – 2010-01-08T03:09:41.570
Final update. Turned out is was indeed a bad monitor. Took it and my PC back to the shop and we plugged in a replacement and it worked immediately as expected, set itself to correct native resolution, didn't even need any changes to desktop settings, did it all automatically. And it looks great! Also fixed the bizarre thing where it showed nothing during bootup. Bad firmware apparently. Thanks for all your suggestions guys. – Glenn M – 2010-01-10T20:00:15.280
What I've learned re monitors: update your graphics driver first, and get the latest driver for the monitor too. If the monitor does not behave as expected after that, I'd be thinking 'faulty monitor' next and get it checked out straight away... – Glenn M – 2010-01-10T21:25:14.033