Skype keeps disconnecting on OSX

1

I'm having a problem with Skype on OS X Yosemite..

after logging in Skype it keeps disconnecting... I've tried it on 2 different Macs... on multiple different networks...

So basically the problem is not machine or network specific... both installations of Skype are done via brew cask install skype

Here is the Console.app logs where skype disconnects

6/3/15 7:44:28.452 PM Skype[32534]: -[BASkype stopObservingLocalUser]: cannot get contact for current account (null)
6/3/15 7:44:35.355 PM Skype[32534]: An instance 0x60000086f680 of class SKContact was deallocated while key value observers were still registered with it. Current observation info: <NSKeyValueObservationInfo 0x608000c59b60> (
<NSKeyValueObservance 0x6080004df560: Observer: 0x6000002e9e80, Key path: moodMessage, Options: <New: NO, Old: NO, Prior: NO> Context: 0x101db8fe8, Property: 0x608000056fe0>
<NSKeyValueObservance 0x6080004c42f0: Observer: 0x6000002e9e80, Key path: avatarImageData, Options: <New: NO, Old: NO, Prior: NO> Context: 0x101db8fe8, Property: 0x600000a4b310>
<NSKeyValueObservance 0x6080004cf110: Observer: 0x6000002e9e80, Key path: CONTACT_PROFILE_TIMESTAMP, Options: <New: NO, Old: NO, Prior: NO> Context: 0x101db8fe8, Property: 0x60000084f8a0>
)
6/3/15 7:44:35.380 PM Skype[32534]: (
    0   CoreFoundation                      0x00007fff8eaed03c __exceptionPreprocess + 172
    1   libobjc.A.dylib                     0x00007fff974be76e objc_exception_throw + 43
    2   CoreFoundation                      0x00007fff8eaeceed +[NSException raise:format:] + 205
    3   Foundation                          0x00007fff8e6896fe NSKVODeallocate + 293
    4   libobjc.A.dylib                     0x00007fff974d189c _ZN11objc_object17sidetable_releaseEb + 236
    5   Skype                               0x000000010029a5e9 Skype + 2729449
    6   libobjc.A.dylib                     0x00007fff974bcae8 _ZL27object_cxxDestructFromClassP11objc_objectP10objc_class + 127
    7   libobjc.A.dylib                     0x00007fff974b7637 objc_destructInstance + 119
    8   libobjc.A.dylib                     0x00007fff974b7595 object_dispose + 22
    9   AppKit                              0x00007fff88e24dec -[NSResponder dealloc] + 139
    10  AppKit                              0x00007fff8909ca03 -[NSViewController dealloc] + 433
    11  AppKit                              0x00007fff89193464 -[NSCollectionViewItem dealloc] + 84
    12  Skype                               0x000000010026f434 Skype + 2552884
    13  Skype                               0x0000000100295818 Skype + 2709528
    14  Skype                               0x00000001003217d2 Skype + 3282898
    15  Foundation                          0x00007fff8e689637 NSKVODeallocate + 94
    16  libobjc.A.dylib                     0x00007fff974d189c _ZN11objc_object17sidetable_releaseEb + 236
    17  AppKit                              0x00007fff88f08207 -[NSViewController release] + 133
    18  AppKit                              0x00007fff8909d588 -[NSAutounbinder dealloc] + 51
    19  libobjc.A.dylib                     0x00007fff974d189c _ZN11objc_object17sidetable_releaseEb + 236
    20  libobjc.A.dylib                     0x00007fff974b7e8f _ZN12_GLOBAL__N_119AutoreleasePoolPage3popEPv + 575
    21  CoreFoundation                      0x00007fff8e9c36f2 _CFAutoreleasePoolPop + 50
    22  Foundation                          0x00007fff8e600762 -[NSAutoreleasePool drain] + 153
    23  AppKit                              0x00007fff88e25cc1 -[NSApplication run] + 800
    24  AppKit                              0x00007fff88da2354 NSApplicationMain + 1832
    25  Skype                               0x000000010001b41f Skype + 111647
    26  libdyld.dylib                       0x00007fff974ac5c9 start + 1
    27  ???                                 0x0000000000000001 0x0 + 1
)

6/3/15 7:44:35.395 PM Skype[32534]: *** -[NSAutoreleasePool drain]: This pool has already been drained, do not release it (double release).

Update

I've uninstalled skype and reinstalled it via .dmg package not brew cask install

and I keep getting the following error (from the console.app)... I'm not sure if it's identical to the previous or not, so I'm adding it also...

6/3/15 9:40:12.855 PM Skype[35034]: -[BASkype stopObservingLocalUser]: cannot get contact for current account (null)
6/3/15 9:40:12.918 PM Skype[35034]: An instance 0x10ceb6130 of class SKContact was deallocated while key value observers were still registered with it. Current observation info: <NSKeyValueObservationInfo 0x10f51bda0> (
<NSKeyValueObservance 0x10cee1d70: Observer: 0x102b40ed0, Key path: moodMessage, Options: <New: NO, Old: NO, Prior: NO> Context: 0x101e2db70, Property: 0x10fa86dd0>
<NSKeyValueObservance 0x10cebed40: Observer: 0x102b40ed0, Key path: avatarImageData, Options: <New: NO, Old: NO, Prior: NO> Context: 0x101e2db70, Property: 0x10e3e2ca0>
<NSKeyValueObservance 0x10cecbce0: Observer: 0x102b40ed0, Key path: CONTACT_PROFILE_TIMESTAMP, Options: <New: NO, Old: NO, Prior: NO> Context: 0x101e2db70, Property: 0x10eff2960>
)
6/3/15 9:40:12.919 PM Skype[35034]: (
    0   CoreFoundation                      0x00007fff8eaed03c __exceptionPreprocess + 172
    1   libobjc.A.dylib                     0x00007fff974be76e objc_exception_throw + 43
    2   CoreFoundation                      0x00007fff8eaeceed +[NSException raise:format:] + 205
    3   Foundation                          0x00007fff8e6896fe NSKVODeallocate + 293
    4   libobjc.A.dylib                     0x00007fff974d189c _ZN11objc_object17sidetable_releaseEb + 236
    5   CoreFoundation                      0x00007fff8e9a1db0 CFRelease + 304
    6   libcache.dylib                      0x00007fff958c0047 _value_entry_remove + 128
    7   libcache.dylib                      0x00007fff958bf11f _entry_remove + 188
    8   libcache.dylib                      0x00007fff958bf286 _cache_remove_all_locked + 71
    9   libcache.dylib                      0x00007fff958bf487 cache_release + 162
    10  libcache.dylib                      0x00007fff958bf506 cache_destroy + 9
    11  CoreFoundation                      0x00007fff8ea88ea4 -[NSCache dealloc] + 36
    12  libobjc.A.dylib                     0x00007fff974d189c _ZN11objc_object17sidetable_releaseEb + 236
    13  Skype                               0x00000001014f95f4 Skype + 21992948
    14  libobjc.A.dylib                     0x00007fff974bcae8 _ZL27object_cxxDestructFromClassP11objc_objectP10objc_class + 127
    15  libobjc.A.dylib                     0x00007fff974b7637 objc_destructInstance + 119
    16  libobjc.A.dylib                     0x00007fff974b7595 object_dispose + 22
    17  Skype                               0x00000001014f5f8b Skype + 21979019
    18  libobjc.A.dylib                     0x00007fff974d189c _ZN11objc_object17sidetable_releaseEb + 236
    19  Skype                               0x000000010153d9c2 Skype + 22272450
    20  libobjc.A.dylib                     0x00007fff974d189c _ZN11objc_object17sidetable_releaseEb + 236
    21  libobjc.A.dylib                     0x00007fff974b7e8f _ZN12_GLOBAL__N_119AutoreleasePoolPage3popEPv + 575
    22  CoreFoundation                      0x00007fff8e9c36f2 _CFAutoreleasePoolPop + 50
    23  Foundation                          0x00007fff8e62b45b __NSFireDelayedPerform + 428
    24  CoreFoundation                      0x00007fff8ea402e4 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
    25  CoreFoundation                      0x00007fff8ea3ff73 __CFRunLoopDoTimer + 1059
    26  CoreFoundation                      0x00007fff8eab353d __CFRunLoopDoTimers + 301
    27  CoreFoundation                      0x00007fff8e9fb608 __CFRunLoopRun + 2024
    28  CoreFoundation                      0x00007fff8e9fabd8 CFRunLoopRunSpecific + 296
    29  HIToolbox                           0x00007fff8e30c56f RunCurrentEventLoopInMode + 235
    30  HIToolbox                           0x00007fff8e30c2ea ReceiveNextEventCommon + 431
    31  HIToolbox                           0x00007fff8e30c12b _BlockUntilNextEventMatchingListInModeWithFilter + 71
    32  AppKit                              0x00007fff88e309bb _DPSNextEvent + 978
    33  AppKit                              0x00007fff88e2ff68 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 346
    34  AppKit                              0x00007fff88e25bf3 -[NSApplication run] + 594
    35  AppKit                              0x00007fff88da2354 NSApplicationMain + 1832
    36  Skype                               0x000000010001b4ee Skype + 111854
    37  libdyld.dylib                       0x00007fff974ac5c9 start + 1
    38  ???                                 0x0000000000000002 0x0 + 2
)

I'm not sure if this question should be posted here or on different StackExchange site...

a14m

Posted 2015-06-03T18:23:37.233

Reputation: 119

You are running the current version of Skype for OS X? – Ramhound – 2015-06-03T18:32:45.600

yeah... the current version is 7.7(335) and after each login... it works but for not more than 5 mins. – a14m – 2015-06-03T18:34:35.407

7.8 is the current version on OS X and there was a crash big dealing with a character message but that wasn't suppose to effect OS X or was reported as not being effected so I would still update just incase it is – Ramhound – 2015-06-03T19:21:47.007

upgraded to skype Version 7.8 (391), but I got the same error... – a14m – 2015-06-03T19:29:38.373

I've uninstalled Skype ... then reinstalled it via .dmg package instead of brew cask install... but I get the same error ?! – a14m – 2015-06-03T19:41:06.400

No answers