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I have a weird issue where I can RDP into my server using my laptop at home, but when I try doing the same thing at work(same computer, different network), I can't remote into it anymore.
I know that the server is up and running because I can RDP into another computer, and from there successfully connect to the problematic server.
I am using a Microsoft Surface Pro 3 (Windows 8.1) with the latest updates.
Any suggestions on what I can do to troubleshoot and fix this issue?
1What's the relationship between your work network and your server's network? Are they on same network? If not, do you have some form of VPN service going on? If not, there is no way you can RDP into a server from a network not allowed to do so... – Immanuel – 2015-04-28T19:55:16.600
No relationship between the work network and the server's network. My server network, work network, and the 3rd (working) network are all different. I didn't specify allow the 3rd network in question to connect nor did I specify the work network to NOT connect... – confusedKid – 2015-04-28T20:04:23.800
Perhaps the work network doesn't allow outgoing RDP connections? – Michael Frank – 2015-04-28T20:19:57.460
From the work network, I am able to connect to a 3rd computer (on a separate network) through RDP, so the work network will at least allow some outgoing RDP connections. – confusedKid – 2015-04-28T21:57:02.507
1Try pinging your home network from the work network. Assuming your router will reply to the ping. This at least lets you know that you can get to your router on the work network. If you can get a successful ping, then it has to be a firewall issue. – wbeard52 – 2015-04-28T22:39:47.677
Does the server you're trying to remote into have any firewall settings that might be blocking traffic from your work network specifically? Also see if your home and work networks are the same network type (public, guest or private) in Network and Sharing Center. If not, your laptop itself could have different firewall settings for each location you're working from -- i.e., the work profile could be more restrictive than home. – trpt4him – 2015-04-29T01:14:02.877