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I'm having random issues with lan printing.
Network composition:
- 2 PCs (Windows 8) are connected by Ethernet
- 2 Macs (10.9 & 10.10) are connected by Wi-Fi
- 1 PC (Windows 8) is connected by Wi-Fi
- 1 HP 8600 pro printer connected by Wi-Fi
All are configured with statics IP outside of the range of the DHCP configuration.
Issue
Sometimes, and without any notable cause, the two Ethernet PCs are unable to print, no matter how many time I clean the printing queue, reboot the PC or/and the printer while all the wireless devices are able to print. (note: it also disable the scanning function).
I don't know if it's useful but during this time I can access shared folder of any computer in the local network.
And then after a few minutes/hours, it goes back to normal.
What can I do to fix this? Where should I dig?
(Note: I'd like to avoid a call to both ISP or HP support team since both will tell me that it's the other fault...)
Thomas Ayoub
Posted 2015-04-24T16:45:45.043
Reputation: 184
Need some clarification...You said "without any notable cause, the two Ethernet PCs are enable to print". Did you mean unable to print? Also, why would you have to call the ISP? Isn't this a LAN? Are you receiving any error messages? – CharlieRB – 2015-04-24T17:03:54.600
@CharlieRB you're right, I meant unable to print. And the router is provided by my ISP and is quite old (8yo) – Thomas Ayoub – 2015-04-24T17:05:34.640
In that case, you may want to clarify the details about the router in the question. It (the router) is a big part of the ability to print over the network. Have you attempted resetting/rebooting the router? Have you verifed you are using the most up to date drivers for the printer? I would uninstall the printers and reinstall. Sometimes the drivers can get corrupted and cause issues. – CharlieRB – 2015-04-24T17:10:10.030
When this happens, are you able to surf the Internet from the PCs in question? What happens if you try to ping the printer's IP address? – a CVn – 2015-04-24T17:31:51.090
Are you accessing the printer by IP or name? Macs doing SMB on Win networks can often force a re-election of master browser, & win, even if they should not. – Tetsujin – 2015-04-24T18:36:29.327