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In a Lenovo G585 with Windows 8 installed, I can not connect to Wi-Fi networks. I see that there is no button to turn on the Wi-Fi. After googling I found that Lenovo's don't offer such a button and I need to press Fn+F5. Pressing Fn+F5, I see the option to enable Airplane Mode On/Off and it says that there is no wireless access enabled but there is no option to connect to a network. I checked BIOS and the Wi-Fi access is on. I can connect to the internet with cable only.
Is this a known issue for Lenovo? How can I enable the wireless access in Lenovo?
Did you check your device manager? under network adapters do u see any question marks? Is the hardware available in the first place? – Prasanna – 2014-10-11T11:15:22.497
@Prasanna:I see an exclamation mark (in yellow background) next to
WAN Miniport (IP)
,WAN Miniport (IPv6)
andWAN Miniport (Network Monitor)
. The rest seem OK. Does this show an issue? – Jim – 2014-10-11T11:32:04.423https://forums.lenovo.com/t5/Lenovo-3000-and-Essential/Lenovo-G585-Wireless-Network-Issue/td-p/930559. In this forum see the post of "TechManCan" – Prasanna – 2014-10-11T11:37:26.467
Turning Airplane Mode on disables all wireless functions, including BlueTooth and WiFi: make sure it is off. The electronic manual on my G580 has a page describing what requires to be done. I will be surprised if your G585 does not have equivalent documentation. – AFH – 2014-10-11T11:40:30.297
@AFH:The mode is off.But it is the only thing I can configure if I press
Fn+F5
.The manual says that pressing these keys I should be able to see the networks but I can't. – Jim – 2014-10-11T12:19:55.247I guess you'll have to check the community support, as provided in the link from @Prasanna. – AFH – 2014-10-11T12:35:39.570
If you get desperate, you can try booting an Ubuntu Live CD from USB pen-drive to see if you get connectivity there. This will at least verify the hardware. There are also Windows-based diagnostic discs, but I have not tried WiFi on the G580 with these, so I cannot say if failure of WiFi would indicate a hardware problem. – AFH – 2014-10-11T12:42:00.070
or try this Youtube video http://www.youtube.com/watch?v=gHGSgCmyeXw&src_vid=vvoNgUqXduQ&feature=iv&annotation_id=annotation_2314366887 - if you haven't tried this before
– Prasanna – 2014-10-11T12:50:33.300@AFH:My mistake.It is Windows 8.I always confuse this – Jim – 2014-10-11T14:11:35.193
@Prasanna:Something strange.I just noticed that the F5 has only an airplane icon and none of the F buttons have an icon that indicates wifi as in your video.Trying to update the wireless adapter driver it said that I have the latest software installed – Jim – 2014-10-11T14:26:13.023
@Jim - I was mildly surprised when you said you had W7, as my G580 came with W8. Unfortunately I can't get into it (any attempt to boot or recover gives UEFI errors), so I can't check what happens in Windows when I turn Airplane Mode off and on. For what it's worth it works as I would expect in Ubuntu, exactly like turning Wireless off and on with earlier laptops. – AFH – 2014-10-11T15:20:52.110