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So we have a software system that we use here in our auto body shop that does all of our management etc. It has the ability to scan documents directly into our work files. We currently have a Lexmark multi-function printer/scanner/copier etc. that we use for everything here in the office. We can scan with it using the Lexmark scanner utility which we have to initiate on each local computer when one of us wants to scan something.
Here is the problem, our office management software doesn't recognize the network scanner when we try to scan a document from within the program. We get a "no scanner or image device found" error. I am assuming it's because it only looks for a local scanner that would be connected via USB or something like that to the local user's machine.
So here is my question.....is there any way to make the network scanner APPEAR as a local scanner on my computer, as if it were plugged in via USB?
I have been searching the internet forever trying to find a solution and so far I can't!! Short of buying another scanner and plugging it in via USB is there any hope out there?
If we are able to help you, it will be dependent on what OS the host computer is running. It is also important to know the brand/model of the scanner. Have you looked at the manufacture's web site for support information? – CharlieRB – 2014-06-12T12:50:36.393
Sorry, It's on a Windows 7 64 bit system with a Lexmark XS736DE multi function machine. – user332754 – 2014-06-12T12:58:34.537
AFAIK Windows dos not support sharing scanners over network, maybe that’s the problem. – kinokijuf – 2014-06-12T13:05:54.850