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So, I have an ASUS laptop that has had Windows 7 installed using legacy boot options and reformatting the drives in order to support it, as it initially came with Windows 8.
Now I've gotten the task to do a factory reset on the machine, I can't seem to get it to work though. The recovery and restore partions look to be intact (One 300, one 600mb and one 20gb partition), but the recovery mode refuses to use it and only asks for a recovery disk. Which I do not have, nor can create since I do not have access to another Windows 8 computer.
Having tried to use the "Restore" and "Reset" options in the recovery menu, the laptop no longer goes anywhere but the boot menu, bios and recovery menu.
Thankful for any help I can get, John
Win8 systems come with UEFI. So disable the legacy mode and try again. – magicandre1981 – 2014-06-01T17:31:34.393
Tried that, didn't work. I think it is because the drives were reformatted to MRB in order to get Win7 on it. – John – 2014-06-02T10:08:25.527