filezilla server 530 User cannot log in

I am trying to setup filezilla server to access files remotely. I am able to connect and list the files using local address (192.168.x.x). Now I am trying to connect through dedicated IP over internet. I am getting the following error

Status: Connecting to 182.xxx.xxx.xxx:21...
Status: Connection established, waiting for welcome message...
Response:   220 ZXDSL 831CII FTP version 1.0 ready at Wed May 28 16:21:48 2014
Command:    USER xyz
Response:   331 Enter PASS command
Command:    PASS ******
Response:   530 User xyz cannot log in.
Error:  Critical error
Error:  Could not connect to server

What I have done so for

I have uninstalled IIS FTP services
windows firewall is disabled
SSL is disabled
Filezilla server FTP server service is running
Port forwading seems to working properly
I am using windows 8.1

Filezilla server is listening at port 21 and in passive mode setting in Use Custom port range it is 11121 and in use the following IP I have entered 182.xxx.xxx.xxx
What else could be the reason of the error

I have enabled the port forwarding for said modem using this link

Tassadaque

Posted 2014-05-28T11:51:46.587

Reputation: 109

Response: 220 ZXDSL 831CII FTP version 1.0 Surely it's not your FTP server, as FileZilla FTP sends another response. Make sure router/modem's (especially port forwarding) configuration is OK. – Jet – 2014-05-28T12:16:30.000

I have enabled the port forwarding using the following tutorial http://portforward.com/english/routers/port_forwarding/ZTE/ZXDSL-831CII/Utorrent.htm for the said modem

– Tassadaque – 2014-05-28T12:34:46.210

Try another FTP server (for example, this). Do you get the same error?

– Jet – 2014-05-28T16:30:26.357

filezilla server 530 User cannot log in

No answers