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We have the SMCD3G router in our office that is a business class router from Comcast. I discovered that it had a very simple password, that no one at Comcast warned us about! To make matters worse, we have a static IP set up on that router.
So I immediately went into the router settings at 10.1.10.1 and changed the login password to something like this (using LastPass password generator):
fd6d2#ISMCi70T$KE2s
As soon as I did that I can no longer log in to the router via the web browser. How do I access this router now?
PS. I know that I did everything correctly -- I always copy & paste passwords. Plus the new password remained in the LastPass settings.
PS2. I also know that there's a reset button on the router itself to reset it to the factory defaults. Unfortunately I cannot use it because the router settings included special port forwarding and other set-up that is instrumental to our business software/web site & if I reset it, this will involve a tech support call to the out-of-town software vendor.
If the password is being rejected, you might not have an option, Comcast might be able to do something though. – Ramhound – 2014-01-23T18:38:54.947
@Ramhound: I posted on their forum and they successfully ignored it (for 2 days now.) – MikeF – 2014-01-23T18:41:22.867
1There are better ways to reach Comcast then through a forum that is moderated by a very small percent of their technical support staff. – Ramhound – 2014-01-23T18:42:59.560