5
1
I have a small home network with a few computers/tablets and a network-enabled printer, all connected through wifi. The problem is I cannot connect (ping) from one specific computer ("A", 192.168.8.101) to the network printer (192.168.8.25), while at the same time all other computers can. Specifically:
- this seems to be a network/routing problem, as pinging the printer from "A" gives me a "destination host not reachable" error message
- from any other computer/tablet, pinging the printer works, and it is also possible to browse to the printer's built-in webserver and print
- pinging any other computer from "A" works, web connectivity is OK as well
- routing tables ("route print") are identical on "A" and other machines (see below)
- "arp -a" does NOT show the printer's IP-address on "A", but does so on other machines.
I have already tried:
- turning firewall off on "A" (there is no anti-virus software installed)
- adding a static route to the printer
- disabling all other network adapters except the wifi adapter
- adding a static ARP entry using "netsh" command (this results in a "request timed out" error message, rather than "destination host not reachable", when pinging)
- changing the IP address of the printer
- using a static IP address for the printer.
Nothing has helped so far. Computer "A" is the only one running Windows 8.1. I do not know if this affects routing and/or address resolution.
I wonder what I could do next in order to troubleshoot the problem. Are there any settings in the OS that would explain this phenomenon?
Output of "ipconfig /all":
Windows IP Configuration
Host Name . . . . . . . . . . . . : ComputerA
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Local Area Connection* 19:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2
Physical Address. . . . . . . . . : 86-3A-4B-47-E1-31
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Local Area Connection* 4:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Hosted Network Virtual Adapter
Physical Address. . . . . . . . . : 86-3A-4B-47-E1-30
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Local Area Connection* 3:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 84-3A-4B-47-E1-31
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Ethernet 3:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Hyper-V Virtual Ethernet Adapter #3
Physical Address. . . . . . . . . : 00-15-5D-90-D1-D8
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::38dc:b59e:3191:6515%9(Preferred)
IPv4 Address. . . . . . . . . . . : 169.254.80.80(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 939529565
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-28-15-BC-84-3A-4B-47-E1-30
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Ethernet 4:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Hyper-V Virtual Ethernet Adapter #2
Physical Address. . . . . . . . . : 84-3A-4B-47-E1-30
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Bluetooth Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : F4-B7-E2-CE-86-09
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Mobile Broadband adapter Mobile broadband:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Ericsson C5621 gw
Physical Address. . . . . . . . . : 94-9B-B5-5F-5C-43
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wi-Fi:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Centrino(R) Advanced-N 6205
Physical Address. . . . . . . . . : 84-3A-4B-47-E1-30
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::d14a:e704:f11f:5501%3(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.8.101(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Freitag, 27. Dezember 2013 12:30:54
Lease Expires . . . . . . . . . . : Samstag, 28. Dezember 2013 12:30:55
Default Gateway . . . . . . . . . : 192.168.8.1
DHCP Server . . . . . . . . . . . : 192.168.8.1
DHCPv6 IAID . . . . . . . . . . . : 260323915
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-28-15-BC-84-3A-4B-47-E1-30
DNS Servers . . . . . . . . . . . : 195.34.133.21
212.186.211.21
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter isatap.{97C67FE7-5E1A-4399-AB63-C0F08A323E68}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #9
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{1540CEC9-29E7-481C-9389-D54017341EBE}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #11
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Output of "route print":
===========================================================================
Interface List
37...86 3a 4b 47 e1 31 ......Microsoft Wi-Fi Direct Virtual Adapter #2
27...86 3a 4b 47 e1 30 ......Microsoft Hosted Network Virtual Adapter
26...84 3a 4b 47 e1 31 ......Microsoft Wi-Fi Direct Virtual Adapter
9...00 15 5d 90 d1 d8 ......Hyper-V Virtual Ethernet Adapter #3
8...84 3a 4b 47 e1 30 ......Hyper-V Virtual Ethernet Adapter #2
6...f4 b7 e2 ce 86 09 ......Bluetooth Device (Personal Area Network)
4...94 9b b5 5f 5c 43 ......Ericsson C5621 gw
3...84 3a 4b 47 e1 30 ......Intel(R) Centrino(R) Advanced-N 6205
1...........................Software Loopback Interface 1
20...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #9
22...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #11
===========================================================================
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.8.1 192.168.8.101 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
169.254.0.0 255.255.0.0 On-link 169.254.80.80 261
169.254.80.80 255.255.255.255 On-link 169.254.80.80 261
169.254.255.255 255.255.255.255 On-link 169.254.80.80 261
192.168.8.0 255.255.255.0 On-link 192.168.8.101 281
192.168.8.101 255.255.255.255 On-link 192.168.8.101 281
192.168.8.255 255.255.255.255 On-link 192.168.8.101 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 169.254.80.80 261
224.0.0.0 240.0.0.0 On-link 192.168.8.101 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 169.254.80.80 261
255.255.255.255 255.255.255.255 On-link 192.168.8.101 281
===========================================================================
Persistent Routes:
None
IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
9 261 fe80::/64 On-link
3 281 fe80::/64 On-link
9 261 fe80::38dc:b59e:3191:6515/128
On-link
3 281 fe80::d14a:e704:f11f:5501/128
On-link
1 306 ff00::/8 On-link
9 261 ff00::/8 On-link
3 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
Output of "arp -a":
Interface: 192.168.8.101 --- 0x3
Internet Address Physical Address Type
192.168.8.1 44-32-c8-74-d8-b1 dynamic
192.168.8.2 10-bf-48-d3-5d-40 dynamic
192.168.8.20 00-08-9b-be-2c-74 dynamic
192.168.8.123 00-1f-3c-b1-82-1d dynamic
192.168.8.200 00-0e-58-28-e6-b8 dynamic
192.168.8.205 00-0e-58-f3-36-8c dynamic
192.168.8.206 00-0e-58-67-17-18 dynamic
224.0.0.2 01-00-5e-00-00-02 static
224.0.0.22 01-00-5e-00-00-16 static
224.0.0.252 01-00-5e-00-00-fc static
224.0.1.60 01-00-5e-00-01-3c static
239.255.255.250 01-00-5e-7f-ff-fa static
255.255.255.255 ff-ff-ff-ff-ff-ff static
Interface: 169.254.80.80 --- 0x9
Internet Address Physical Address Type
169.254.255.255 ff-ff-ff-ff-ff-ff static
224.0.0.2 01-00-5e-00-00-02 static
224.0.0.22 01-00-5e-00-00-16 static
224.0.0.252 01-00-5e-00-00-fc static
224.0.1.60 01-00-5e-00-01-3c static
239.255.255.250 01-00-5e-7f-ff-fa static
Can the Win8 computer see the other computers on the network? Also, do you have network discovery turned on? – Lee Harrison – 2013-12-27T13:58:26.873
Yes, other computers can be pinged, and network discovery is on. – Stefan – 2013-12-27T15:03:40.673